*** ******* **** ** 914-***-**** Cell
Carmel, NY 105**-***-*** 4736 Home
************@*****.***
Shana C. Wesley
Carmel High School Carmel, NY
Education
High School Diploma
Westchester Community College White Plains, NY
Associates Degree Business Administration 1997 2001
Experience
9/2003 – 9/2005 Guideposts Carmel, NY
Data Entry Team Leader
Lead a team of 20 employees in key entry on two different systems
Manage a staff of 7 in processing payments and running documents on a
scanner
Meet all deadlines for end of week
Resolve all problems associated with scanner, remittance processors and key
entry system
Ability to submit all payments and run the remittance processing machines
Reconcile batches to daily deposit
9/2005 – 9/2006 Guideposts Carmel, NY
Data Entry Administrative Assistant
Continue to complete all tasks that were completed when I was team leader.
Ordering and maintaining all supplies for data entry staff
Write and delivering reviews for entire staff
Work directly with Data Entry Manager in purchasing new scanner and
remittance processing software
Training of new employees on all machinery
Writing team reviews
Answering and directing calls for the department
Came up with new ways and strategies to ensure proper and most efficient
processing of forms.
All filing, office data entry, and any other administrative assistant duties as
asked by manager
9/2006 – 11/2011 Guideposts Danbury, CT
Administrative Assistant Postal Affairs
Work with Postal Affairs manager to ensure all Postal rules were enforced in
the designing and mailing out of forms.
Work on and submit the Postal Affairs office budget, and the cash budget for
all jobs mailed
Handle and direct all calls for the department
Maintain al postal files keeping them organized and easy to find by other
departments if needed.
Order, and maintain P O boxes in excel to ensure proper care of boxes
including renewal and the ordering of checks.
Draft and send correspondence as needed to postal boards
Maintaining the calendar for Postal Affairs manager and Director
Take care of all office supplies for the department
Write review for the two staff members in the department
All other administrative duties as asked by manager of Postal Affairs
Other Pertinent Skills:
Advanced knowledge of Microsoft Excel, Microsoft Word, Microsoft Outlook.
Intermediate knowledge of Power point.
Type 56 wpm on a computer, or key entry system