Kevin J. Kemp, CA

* ******** *****; St. Augustine, FL 32080

Cell: 480-***-**** – abnyxw@r.postjobfree.com

Summary

Dedicated Independent Certified Adjuster with ambition to achieve company success and preserve customer satisfaction. Outstanding CSI performance over the last 14 years.

Highlights

Advanced Estimate Writing Motivated Independent Worker

Strong Organizational Ingenuity Keen Listening Skills

Energetic Work Attitude Quality Control

Sharp Creative Problem Solver Negotiations Expert

Adaptive Team Player Seasoned in Conflict Resolution

Solid Training Skills Courteous Demeanor

Business Management Customer Oriented

Accomplishments

Established State-of-the-Art Private Owned Collision Center in Phoenix AZ area

Expert Witness in auto collision and auto repair related cases

Created, launched and trained staffing on a commercial vehicle safety program and check in

Authored property damage course material and content for commercial carrier and instructed adjusters with various skill levels from USA and Canada

Judge of auto body competitions for Vocational Technical Schools in AZ (VICA) 24 years

Advisory Board Member for WYO Tech, UTI and EVIT

Work Experience

Owner – Crown Collision Center, LLC Gilbert, AZ May 2001 – April 2012

Designed, built, and launched private owned collision center

Managed collision repair business operations

Prepared, submitted, verified and uploaded estimates, repair claims and supplements to insurance companies

Hired and trained repair personnel to the highest quality standards

Worked closely with Direct Repair Programs (AAA, Nationwide, State Farm, Farmers, USAA, and other smaller carriers)

I-CAR Instructor – I-CAR June 1985 – May 2002

Evening Class Instructor for the following lecture and hands-on programs:

Collision Repair 2000, 32 hours class time

Aluminum Repair, Replacement and Welding, 8 hours class time

Automotive Detailing and Buffing, 8 hours class time

Welding Qualification Test – administered the welding test and certified the welding performance. Pilot Instructor for North America.

Lead Property Damage Trainer – Progressive Insurance – Tempe, AZ April 1997 to April 2002

Responsible for instructing adjusters of various skill levels from all of USA and Canada,

-Class sizes were 36 new students every two weeks

Designed and created property damage course material and content

Trained students on computer estimating CCC Pathways and Mitchell programs

Performed one on one regional ride along in the field to measure training and learning ability

Grade and evaluated students on their ability to perform claims task in the field

Education and Training

Ontario Ministry of Colleges - Oshawa, Ontario, Canada - 1980

Inter-Provincial Trade License - Auto Body and Paint

Red Seal Canadian Inter-Provincial Trade License – Auto Collision and Refinishing

License #: 083754 Red Seal#: T8095, renews every 3 years, and is current.

- Trained in Canada through a 7200 hour apprentice program.

Completed the following training courses:

Xactimate Estimating Program; Level 1 at AMCAT; Dallas Texas

25 CEU’s

ASE Certified Master Auto Body / Paint Technician in:

• Mechanical and electrical components

• Non-structural analysis and damage repair

• Paint and refinishing

• Structural analysis and damage repair

• Suspension and steering

I-Car Certified:

• Advanced vehicle systems

• Aluminum repair and welding

• Collision Repair Course

• CR 2000

• Damage analysis 1, 2, 3, 4 & 5

• Detailing

• Electronics for collision repair 1, 2, 3 & 4

• Executive seminar

• Finish matching 1, 2 & 3

• Glass replacement

• MIG welding

• New unibody repair

• Steering and suspension

• Understanding collision repair

• Unibody repair

Other training:

• 3M - Panel bonding for automotive sheet metal

• 3M - SMC and plastic repair

• Automotive International Institute - Helping customers seminar

• BASF R-M Diamont - Paint application certified

• Celette – Fixture bench certified

• CCC Pathways Training

• Chart - Frame rack collision repair technician certified

• Ed Jones - Train the Trainer

• IMACA - Air conditioning refrigerant recovery and recycling certified

• Infiniti - Auto repair technician certified

• MACS - Mobile air conditioning society certified

• Mitchell International - Estimating

• Progressive Insurance - Property damage 1 & 2

• Rang’s Automotive - Air conditioning repair

• Rang’s Automotive - Four wheel alignment

• Snap-on Tools Electronics

• Trident Technical College - Unibody repair certified

Affiliations

Licensed and appointed 5/20 All Lines Adjuster; State of Florida

License# W115035 Appointment# 241296

Califorina earthquake certified

AOPA Aircraft Pilot Association, Member since 2006

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