Terry Webb
Springfield, Missouri, 65807, United States
abnyia@r.postjobfree.com
Professional Experience
Wal-Mart SuperCenter, Oklahoma City, Oklahoma
Assistant Manager February 1991 - May 2008
Oversee activities directly related to making products or providing services.
Direct and coordinate activities of businesses or departments concerned with
the production, pricing, sales, or distribution of products.
Review financial statements, sales and activity reports, and other
performance data to measure productivity and goal achievement and to
determine areas needing cost reduction and program improvement.
Manage staff, preparing work schedules and assigning specific duties.
Determine staffing requirements, and interview, hire and train new
employees, or oversee those personnel processes.
Plan and direct activities such as sales promotions, coordinating with other
department heads as required.
Perform sales floor work, such as greeting or assisting customers, stocking
shelves, or taking inventory.
Manage the movement of goods into and out of production facilities.
Develop or implement product-marketing strategies, including advertising
campaigns or sales promotions.
Plan store layouts or design displays.
Locate, select, and procure merchandise for resale, representing
management in purchase negotiations.
Determine goods and services to be sold, and set prices and credit terms,
based on forecasts of customer demand.
Direct and coordinate organization\'s financial and budget activities to fund
operations, maximize investments, and increase efficiency.
Wyndham Vacation Resorts, Springfield,Missouri
Sales Representative,May 2008 - February 2009
Deliver prepared sales talks, reading from scripts that describe products or
services, in order to persuade potential customers to purchase a product
or service or to make a donation.
Contact businesses or private individuals by telephone in order to solicit sales
for goods or services, or to request donations for charitable causes.
Obtain customer information such as name, address, and payment method,
and enter orders into computers.
Record names, addresses, purchases, and reactions of prospects contacted.
Adjust sales scripts to better target the needs and interests of specific
individuals.
Maintain records of contacts, accounts, and orders.
Schedule appointments for sales representatives to meet with prospective
customers or for customers to attend sales presentations.
Explain products or services and prices, and answer questions from
customers.
Sunrise Media Partners, Inc,Springfield, Missouri
Call Center Associate/Team Lead February 2009 - January 2013
Deliver prepared sales talks, reading from scripts that describe products or
services, in order to persuade potential customers to purchase a product
or service or to make a donation.
Adjust sales scripts to better target the needs and interests of specific
individuals.
Maintain records of contacts, accounts, and orders.
Schedule appointments for sales representatives to meet with prospective
customers or for customers to attend sales presentations.
Conduct client or market surveys in order to obtain information about potential
customers.
Obtain customer information such as name, address, and payment method,
and enter orders into computers.
Explain products or services and prices, and answer questions from
customers.
Formulate, direct and coordinate marketing activities and policies to promote
products and services, working with advertising and promotion managers.
Direct the hiring, training, or performance evaluations of marketing or sales
staff and oversee their daily activities.
Oversee activities directly related to making products or providing services.
Manage staff, preparing work schedules and assigning specific duties.
Establish and implement departmental policies, goals, objectives, and
procedures, conferring with board members, organization officials, and
staff members as necessary.
Determine staffing requirements, and interview, hire and train new
employees, or oversee those personnel processes.
Education
Belton High School Belton,Missouri
High School Diploma, May 1989
Longview Community College Lee's Summit,Missouri
Completed coursework towards Associate Degree/Business Administration
Additional Skills
Microsoft Word
Microsoft Excel
Windows 2000
Windows 2007
Windows XP
Powerpoint
Type 40 WPM
Google Drive Applications
Risk Management Certified
Human Resource Generalist
Merchandising and Price Point Development of Goods and Services