Michelle Rodriguez

*** ********** ***** #*** *********, OH 45014

513-***-****

abnyec@r.postjobfree.com

Summary

I have over ten years experience as an administrative assistant and in the customer service field. I am

experienced in payroll, human resources, and legal administrative procedures. Some of my skills and attributes are

that I am proficient in Microsoft software, accounting, very detail oriented, dependable, responsible, and fast learner.

Skills

Microsoft Word Access QuickBooks Data Entry

Excel Great Plains Manual Accounting Spreadsheets

PowerPoint Lotus ADP ITS

Outlook Latitude 10-Key Calculator Authorize.Net

ECF TCMS Timeslips Abacus

Ez Filing Pacer

Experience

Maxwell Law Group Chicago, IL

Legal Assistant/Office Manager 07/2011-09/2012

Enter Attorney time into Timeslips, create and correct debtor time details, and create client bills.

Create Trustee Final Reports and Final Accounts in TCMS for submittal to United States Trustee.

Help create various notices and motions then submit to the attorney handling the specific case for review and

revision.

File various notices, motions, no asset, and asset reports in ECF.

Create and maintain office files.

Diary court and meeting dates in office diary and Abacus.

Review debtor documents in preparation for Trustee’s 341 meeting.

Enter client information in EZ Filing to create bankruptcy petition to file with the court.

Answer multi-line phones.

Prepare bank deposits and reconcile accounts in TCMS and QuickBooks.

Print debtor settlement checks to creditors in TCMS and mail to correct location.

Review and print granted orders from Pacer for office files.

Handle all account payable and account receivables.

Lenova Chicago, IL

Assistant Office Manager 06/2010-07/2011

Enter new account information and manage accounts in QuickBooks.

Enter customer orders into QuickBooks.

Create Bill of Lading and shipping labels.

Handle all account payable and account receivables.

Process credit card payments using Authorize.Net.

Make collection calls and keep good communication with our collection company.

Resolve issues for customers.

Maintain effective and efficient communications with clients to ensure expectations are properly managed on

a day-to-day basis, and are consistent with predetermined service level agreements.

Lunan Corporation Chicago, IL

Payroll 09/2007-02/2008

Entered new hire information into the corresponding system.

Entered employee hours into Great Plains data base to calculate payroll checks.

Printed payroll checks.

Sent payroll checks to the correct location.

Calculated state taxes for each store and filled out the corresponding forms.

Cornerstone Consolidated Services West Chester, OH

Order Entry & Customer Service 10/2003-04/2005

Entered customer orders into the corresponding systems.

Resolved issues for customers.

Tracked shipped orders.

Maintain effective and efficient communications with clients to ensure expectations are properly managed on

a day-to-day basis, and are consistent with predetermined service level agreements.

Easyrider of Cincinnati – V Twin Bar & Grill Fairfield, OH

Office Manager 06/2001-10/2003

Conducted interviews with potential employees, entered new hire and terminated employee information into

the system, and conducted orientation for new hires.

Effectively maintained day to day needs such as bookkeeping using Latitude and QuickBooks, payroll,

payment processing, filing, account payable, account receivable, and account management to keep the office

running smoothly.

Processed credit cards using the ITS website and posted physical checks to the correct accounts.

Proven ability to work within a team environment while coordinating all functional areas to meet business

objectives established by each client.

Filled in as a server/bartender as needed on heavy traffic nights.

Aero Fulfillment Service Mason, OH

Administrative Assistant 01/1999-06/2001

Greeted customers at reception desk and answered multi-line phone.

Maintained day to day needs for the Vice President and managers such as filing, bookkeeping, account

management, copying, research, travel arrangements, and scheduling of meetings and appointments.

Order Entry & Customer Service 08/1998-01/1999

Entered client orders into the corresponding systems.

Resolved issues for clients.

Maintain effective and efficient communications with clients to ensure expectations are properly managed on

a day-to-day basis, and are consistent with predetermined service level agreements.

Hand Assembly 06/1998-08/1998

Collate, fold, insert, blind match, and label.

Processing of various customized kit packages.

Responsible for random quality control checks.

Education

University of Cincinnati 2002-2005

Criminal Justice Program

Northwest High School 1994-1998

Accounting & Computing Program

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