Customer Service Representative

**** ******* ****** **. • Montgomery, Al *****

Lakwajame S. Richards • Phone: 334-***-**** • email: *****************@*****.***

OBJECTIVE

To seek a position in the prestigious organization where I can perform with all my efficiency, diligence

and integrity for taking the company to the next level.

PROFILE

A self-starter and quick learner who has a versatile skill set with experience in customer service, sales,

and written and oral communication. I am organized, determined and loyal. I demonstrate hard work

ethics and am very dependable. I have strong strategic and communicative skill sets that allow me to

interact with other employees and management staff. I am self- motivated and bring great leadership to

any group or company that I work with.

EDUCATION

Jefferson Davis High School

2006-2009

High Diploma

Alabama State University

Aug 09- present

Bachelor degree in Physical Education

Microsoft Word, Excel, PowerPoint, Proficient with utilizing the Internet as a research tool

RELEVANT KNOWLEDGE

Courses

• Business Technology Essential – Basic computer knowledge courses on Microsoft suite and internet

researching.

Business Organization

• National Juniors Honor Society Club

• Independent Study Seminar

• Mu Alpha Theta Club

EMPLOYMENT HISTORY

Quality Evaluation (04/2012-11/2012)

Hyundai Motor Manufacturing, Montgomery, AL

As a quality inspector had to evaluate Hyundai’s Sonata’s and Elantra’s interior, exterior to make sure

it met JD Power’s rating expectations’ before the cars leaves the plant.

Selector (08/2011-10/2011)

MBM, Montgomery, AL

As a selector we had to select orders throughout the warehouse accordingly by different food

companies, for them to be stacked on pallets and shipped.

Shuttle Driver (12/2010-06/2011)

Glovis America, Montgomery, AL

As a driver had to drive certain cars to its designated areas that were given.

Customer Care (10-2010-12/2010)

ER Solutions, Montgomery, AL

As a customer service representative I had to assist customers, set payment arrangements and edit

billing information.

Cook, Cashier (08/2008-10/2010)

Zaxby’s, Montgomery, AL

Prepare food, Cashier, Prep assistant, Clean, organize building products, assist in training new

employees and stock up weekly inventory.

Cook, Cashier (02/2006-07/2008)

McDonald’s, Montgomery, AL

Cook, clean, organize kitchen, stock up prep area and cashier.

Contact this candidate