Operator Computer
Resume:
Danny Green
OBJECTIVE
To obtain a permanent position as Computer Support Specialist that will
utilize my technical skills and knowledge.
WORK EXPERIENCE
Feb2009-Mar-2012
Pomeroy IT Solutions
Data Center Iseries Operator
Duties of the position includes the maintenance of the AS\400 operating
system, HVAC systems; UPS system and Veritas NetBackup. Monitor daily
backups In all environments, monitor batch jobs, adhere to procedures and
perform duties with accuracy and reliability. Create and resolve Remedy
tickets, assist and troubleshoot with helpdesk calls when needed. Create
and update documentations as processes evolve. Create user
Accounts on the as\400 and reset passwords as well as upgrade memory and
replace hard drives on the
Windows servers.
April 2008-October 2008
Texas Mutual Insurance Co
AS\400 Computer Operator
Duties included monitoring day-end processing. Initiate system commands,
displaying job logs,
Printing reports and preparing robot backups for offsite storage. Log
ending times of
Backups in excel spreadsheet. Running wrksyssts to maintain low percentage
of cpu usage.
Troubleshooting Heat calls regarding as\400 issues, creating user accounts
and setting up
New as\400 profiles and removing profiles for exiting terminated employees.
August 2007-April 2008
Technology for Education (Part of the Killeen ISD)
Desktop Technician
Duties include troubleshooting hardware/software issues with laptops and
desktop
Computers. The complete tare down, repair, upgrade and installation of new
parts
and equipment. We repair dells, apple and hp Compaq computers, and perform
routine
maintenance and software upgrades. With over 55 schools in the Killeen
school
district we respond to each campus via Heat 8.1 tracking system.
October 2005-February 2007
Castle Metals
IT Support Analyst
Duties included the installation and configuration of MS operating systems
such as Win 98/2000-2003/ XP, Laptop configurations, VPN Client and
third party and proprietary application. Work with user password/group
administration within Novell, NT, VSE and AS/400, password creations,
synching and resets, along with break/fix hardware.
March 2006- May 2006
Allied Tubes (Contract)
AS\400 Computer Operator
Duties include the operation and run of nightly reports and distribution.
Nightly backup of 16 environments with 8mm media. Unlocked and reset
AS\400 passwords, and ran system restores and data backup. Troubleshot
PC desktop issues with end-users request regarding program errors with
Microsoft office 2003 suite including word, excel and outlook.
September 2000- November 2004
WMS Gaming, Inc. Ill
AS/400 Senior Computer Operator
Monitor and controlled the operation of computer equipment to ensure
system availability. Performed routine tasks to maintain computer equipment
and
peripherals. Monitored peripheral equipment and error messages, as well as
loaded
peripheral equipment with input and output media required for operation.
Monitored batch processing and nightly job runs and printed and
distributed all printer output. Performed daily system backups and IPL of
the system.
1999-2000
John O Butler Co.
AS/400 Senior Computer Operator
Responsible for the daily run and operations of the AS/400 operating
system monitor online connectivity, order and load ptfs and perform backup
and
initial program load (IPL). Also provide help desk assistance and
troubleshooting to end users working with Win95, Win98, and
NT operating systems.
1998-1999
City of Vicksburg
Computer Technician
Installation and maintenance of PC hardware, Microsoft and Corel
Products, Novell NetWare and UNIX network configuration at level
one and level two end user support.
1997-1998
United States District Courts
Computer Technician II
Responsible for the setting up, installation, troubleshooting and
maintenance of Gateway 2000, IBM and Dell PC's and laptops.
Duties included end-user support and assistance in
using Win95, Win98, and WinNT hardware/software problems.
1994-1997
Nations Bank-CRT
AS/400 Computer Operator
Performed hands-on operation in a multiplatform environment with the
use of several types of hardware, Responsible for downloading price files
from national and international environments, as well as uploading files to
the AS/400.
1993-1994
Health Foods/Sage Enterprise
System38 and AS/400 computer operator
Responsible for the input/output of all data processing and printing of
daily jobs and reports. Performed system maintenance on the iSeries.
1991-1993
Mutual of Omaha
System/36 and AS/400 Computer Operator
Responsibilities included the complete run and operation of check
production and printing of all dental and medical claims.
1985-1992
Washington Nat'l Insurance Co.
Senior Mini Computer Operator
Responsible for the daily production run and printing of all output.
EDUCATION
1979-1981 College of Automation. Chicago, IL
Certificate in Computer Management and PC Maintenance.
1976-1979 Wilberforce University, Wilberforce, OH Business Administration
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