Customer Service Security
Resume:
TOLAN WILLIAMS
CONYERS GA 30094
*************@*********.***
OBJECTIVE:
To obtain a challenging position in the Dyncorp International that will utilize my skills, experience, education and potential. To make a significant contribution to the company.
SKILL PROFILE:
• Microsoft word, Access, Excel and Spreadsheet
• Organizational skills
• Experience in handling confidential paperwork
• Good Customer-Relations Background
EMPLOYMENT HISTORY:
DYNCORP INTERNATIONAL- WAREHOUSE SUPERVISOR 08/12- PRESENT
• Assigns duties; instructs and supervises fielding team in proper procedures and work techniques.
• Supervises preparation of material control and accounting input for data processing and reviews output documents.
• Inspects and evaluates inventory management activities.
• Directs personnel in performance of warehousing, inventory, supply, and daily workflow instructions.
• Manages distribution and filing of records for established accounts.
• Prepares reports on materials, supplies and equipment availability, storage space, and relocation of material.
• Experience in dealing with asset management, warehouse processes, and distribution administration are required.
• Experience with cargo documentation and logistical movement control experience.
• Ability to handle multiple tasks simultaneously and resolve problems as they occur.
• Ensures compliance with current regulations and directives pertaining to financial inventory, accounting, and stock funding.
• Inspects and evaluates inventory management activities.
TRANSPORTATION SECURITY ADMINISTRATION- TSA Officer 02/11- 08/12
• Security that is professional –Service the delivers positive lasting impressions with proper image and effective communication.
• Security with Customer Service-Service if efficient while maintaining the dignity of all passengers.
• Security that is attentive-Service that acknowledges the passenger strives to minimize passenger anxiety and put them at ease.
FULTON COUNTY SHERIFF DEPARTMENT – Detention Officer 01/03- 01/11
• Supervising Inmates in Fulton County Jail.
• Securing Facilities.
• Daily physical searches of all Inmates exiting and entering housing area.
• Investigating suspicious activity within Inmate Population.
MICRON OPTICS-ARMED SECURITY OFFICER 10/00-10/03
• Maintain Security Integrity on Employees.
• Assisting Public.
• Maintain Building Security.
GEORGIA LOTTERY- SECURITY SPECIALIST 06/97 - 08/00
• Securing Classified Game Tapes.
• Assisting Public.
SWEET PAPER COMPANY –SUPERVISOR 03/94 – 02/97
• Supervising workers in warehouse
EDUCATION:
Diploma 1987
J.E. BROWN HIGH SCHOOL
United States Army -Desert Storm War Veteran 1988 -1996
Training: Basic Self Defense
Report Writing
Taser Certification
First Aid –CPR
Report Writing
OC Certification / Security Clearance With Transportation Security Administration
Assisting Public.
• Maintain Building Security.
GEORGIA LOTTERY- SECURITY SPECIALIST 06/97 - 08/00
• Securing Classified Game Tapes.
• Assisting Public.
SWEET PAPER COMPANY –SUPERVISOR 03/94 – 02/97
• Supervising workers in warehouse
EDUCATION:
Diploma 1987
J.E. BROWN HIGH SCHOOL
United States Army -Desert Storm War Veteran 1988 -1996
Training: Basic Self Defense
Report Writing
Taser Certification
First Aid –CPR
Report Writing
OC Certification / Security Clearance With Transportation Security Administration
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