Judith A. Holmes *** S. Satilla St. Kingsland, GA 31

abnxrr@r.postjobfree.com • Cellular 305-***-****

Summary

A Customer service professional with over thirty years of diversified experience. Excellent communication and problem-

solving skills. Dedicated to achieving customer satisfaction as well as meeting and surpassing company expectations.

Experience

Market Force/Certified Field Associates, Kingsland, GA 2009 to present

Independent Contractor

• Conduct market research, digital and retail audits and merchandising assignments.

Taro's Coffee House, Kingsland, GA 2006 to 2009

Manager, Owner

• Managed design of retail and food service space. Prepared and negotiated commercial lease. .

• Excellent presentation and customer service skills. Estimated food and beverage costs, and purchased supplies.

• Established awareness of menu planning, portion control, food cost and inventory ordering.

• Inspected and maintained visual presentation and quality of food preparation.

Century 21, Hollywood, FL 2003 to 2006

Realtor/Multiple property owner

• Ability to interact effectively with clients and staff. Proven communication, interpersonal, and organizational skills.

• Performed financial analysis of client portfolios, presented findings, and closed sales.

• Performed tenant credit checks, complaint resolution, and evictions.

• Negotiated final sale price, date of possession, and directed buyers to appropriate lending institutions buyers

United Airlines, Chicago, IL-Retired 1976 to 2003

Flight Attendant/Supervisor

• Provided leadership and assistance to thousands of the traveling public and fellow employees.

• Proficient in fast paced environment. Supported corporate objectives through effective supervision and management

• Experienced and trained in cross-cultural work environments and conflict resolution.

Education

Essex County College, Newark, NJ 1972

Business Administration

Shaw University, Raleigh, NC 1971

Business Administration

Additional Skills

• Capable of navigating the internet and working with Word and Excel.

• Effective networking capability, public speaking and well developed listening skills.

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