Administrative Assistant Customer Service
Resume:
MARGARET LEONARD
**** ***** **** **** **********, Michigan 48848 517-***-**** or
**********@*******.***
OBJECTIVE/OVERVIEW:
Committed, motivated and punctual employee with exceptional customer
relation and decision-making skills. Strong work ethic, professional
demeanor and skilled in working with diverse groups of people.
Seeking a position where I can utilize my experience and
organizational skills in a challenging and rewarding atmosphere.
Core Accomplishments:
Experienced with all Microsoft Word & Front desk skills/point person for
Excel company
SAP Accounting System Excellent customer service skills
Type 45 WPM
Managed office supply inventory for busy Utilized general office equipment
office of 30 including multi-line phone,
Ensured smooth operations by supporting postage meter, copier, fax, etc.
executive team
Problem resolution skills
Excellent time- management skills
WORK EXPERIENCE:
GESTAMP MASON, LLC
Mason, MI
Accounts Payable Clerk (05/2009-08/2012)
Responsible for accounts payable functions to ensure accurate posting and
payment to company vendors; maintaining vendor files; creating monthly
reports; and processing check runs.
. Entered invoices into SAP accounting systems, process for payment
. Compared invoices to purchase orders and matched shippers to invoices
. Obtained manager authorizations for invoice approvals
. Requested corrections from vendors, balanced vendor statements
. Created month end reports for capital expenses and sales tax
. Processed bi-weekly check runs for vendors (200+) and employees (200+)
. Balanced monthly/quarterly with parent company
. Filed paid receipts/invoices, archived old files, operated postage
meter, balanced vendor statements
MARGARET LEONARD
Page 2
GESTAMP MASON, LLC
Mason, MI
Administrative Assistant (1/2006-5/2009)
Responsible for providing administrative/clerical support to Human
Resources and Accounting and other managers as needed.
. Answered 14 line multi-line phone system
. Provided administrative/clerical support to 12 managers
. Opened and distributed mail, utilized postage meter, organized
employee mailroom
. Greeted customers and vendors
. Instructed all guests on safety awareness
. Maintained certificate of liability documents on all vendors
. Typed, scanned and emailed documents
. Created purchase orders in Movex and SAP
. Operated office equipment, ran errands
ROZEN CONSTRUCTION, INC.
DeWitt, MI
Administrative Assistant (2/2001-02/2006)
Responsible for all general office duties in a small construction company.
. Answered 4-line multi-line phone system
. Provided administrative/clerical support
. Opened and distributed mail, scheduled appointments, provided customer
service
. Posted invoices, assisted with accounts payable and accounts
receivable
. Prepared sworn statements, legal contracts
. Filed documents, made bank deposits, operated all office equipment
EDUCATION:
Laingsburg High School
Diploma
PERSONAL ACCOMPLISHMENTS:
Laingsburg Business Association
Laingsburg Sports Booster
Volunteer Big Brothers/Big Sisters
Organized Cancer Fundraiser
Contact this candidate