Customer Service Sales Representative

Brittany M. Siles

abnxn1@r.postjobfree.com

C) 240-***-****

Education North Carolina Agricultural and Technical State University, Greensboro NC

B.S. in Journalism and Mass Communications (Electronic Media), December 2013

Dean’s List, Golden Key Honor Society Member, Couture Productions (Poet/Lyricist)

Experience: APAC Customer Service Inc. October 2012 – Current

Customer Sales Representative Greensboro, NC

Complete and process phone sales. Assist and resolve customer issues and inquiries while

establishing trustworthy buyer relationships to ensure a positive and satisfactory

customer experience.

Dr. Preston S. Clark MD PA September 2007 – May 2012

Clinic Front Office Representative Greensboro, NC

Assisted with office duties including scheduling, monetary transactions, filing paperwork,

compiling insurance claims, and managing consult relations, handling phone calls,

attending to client needs and various management requested task while maintaining an

organized work space.

Ronald Reagan Washington National Airport June 2006 – August 2006

Student Ambassador Arlington, VA

Assisted in the process of moving passengers through security checkpoints as safely and

efficiently as possible. Suggested implementing a scholarship program for students

involved in the program.

Skills/

Software: Microsoft Office, Sound slides, Keynote, Pages, Audacity, Prezi, Communications,

Multitasking, and Customer Service.

Volunteer

Experience: Westlake High School Beautification Project, Fed-Ex Field Volunteer, Campus Food

Drive Volunteer, Black Child Development Tutor, Grasshopper Stadium Easter Egg Hunt

Volunteer.

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