Daniel Clement Gomes
Dum Dum Cantonment
Kolkata - 700028 INDIA
Mobile No: 916-***-****
Mobile No: (Kabul)937********
Land line No: 033-********
Email Id: : abnx9c@r.postjobfree.com or
abnx9c@r.postjobfree.com
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Objective :
Seeking a challenging career in your Organization, to positively
impact the business
Operations of my employer and clients by utilizing my technical
and communication skills.
Summary Highlights:
Expertise: System Support, Windows Support(2000,2003, 2008 XP and
WIN 7) Technical troubleshooting in terms of HARDWARE inclusive
of functionality of Windows Operating system (BOOT and Internal
Hardware components) on HP PC.
Acquire advance level knowledge on Data storage (EMC) SYMMETRIX.
Handle RAID-5, RAID-6 and RAID-S drive issues. Specialize in DMX
architect and troubleshoot. Troubleshoot Director, power
components, script, Symmwin, Optimizer errors.
Acquire good knowledge in SAN,NAS,DAS, LUN masking and Zoning,
SRDF, BCV and Fabric. Advanced knowledge of architecture and
troubleshooting of the following products: Symmetrix Legacy
Storage Equipment.(Symm 3 through Symm 5.5)
DMX800, DMX1000, DMX2000, DMX3000, DMX-3, DMX-4 and VMAX.
Advanced knowledge of architecture and implementation of
Clarrion CX4 and VNX. Advanced Knowledge on BRS including EMC
Networker Backup solution with ADIC and Data Domain. Basic
Knowledge in Celerra and Centera. Part of Physical Migration of
data center including DMX1000, DMX-3 and centera.
Provides custom integration implementation support on EMC
products involving hardware & software, at the customer site,
including pre-site inspection, initial installation,
configuration and implementation.
Work closely with the EMC Config team to install, upgrade and
implement new and existing boxes.
Industry Expertise:
Hardware Support, Software Basic Support,
Operating System Support, Data storage for EMC -Symmetrix (VMAX
& DMX), Clarrion,VNX, Celerra and Centera. Networker Backup,
Data Domain, ADIC Library. SMC, SPA, ECC, SAN swtiches including
Brocade and Cisco MDS.
Technical Expertise : Expertise and knowledge of the latest operating
system and their corresponding service packs.
Expertise and knowledge of how to troubleshoot software
installation and compatibility issues with service packs.
Expertise in SAN and Storage issues, Specialize in DMX and VMAX
architect and troubleshoot including DMX 3 & 4 storage box.
Resolve director, power issues, BCV, Symmwin, optimizer, SRDF
links, channel and script errors.
Expertise in Implementation and Configuration of Clarrion CX4.
Install and configure EMC hardware as per procedure.
Expertise in onsite EMC hardware and software upgrades and
Maintenance.
Implementation of Backup solution with Networker, ADIC and Data
Domain.
Archiving Solution with EMC Celerra (CIFS and NFS)
Functional Knowledge :
Expertise in troubleshooting HP Pavilion / Compaq Presario
desktops.
Specialized in BOOT, Internet, Hardware, and Basic of WINDOWS
issues.
Support EMC storage boxes, specialize in RAID-5 RAID-S and RAID-
6 drive issues. Thorough understanding of all RAID architecture
(RAID1,RAID0,RAID10,RAID5 and RAID6).
Specialize in DMX architect and troubleshoot including VMAX, DMX
3 & 4 storage box.
Resolve director, power issues, BCV, Symmwin, optimizer, links,
channel and script errors.
Good understanding of SAN (STORAGE AREA NETWORKS)FC (Fibre
Channel) internals such as the Architecture, FC Topologies, FC
Fabric Services & Routing Mechanisms.
FC Security related concepts such as ZONING & LUN MASKING
IP STORAGE OVER NETWORKING concepts such as FC over IP( FCIP),
iFCP & iSCSI.
Thorough Understanding of BROCADE 4 Gbit/Sec and 8 Gbit/Sec FC
Switches & Directors concepts such as: Architecture & Hardware
of Brocade 4 Gbit/Sec and 8 Gbit/Sec Switches & Directors which
include Switches (200E, 4900, 5000, 300, 5100 & 5300)Cisco MDS
9506.
Installation, Configuration & Verification of functionality of
Switches in a Brocade Fabric.
Performing Maintenance tasks that include downloading &
validating firmware download processes & Saving/Backup
configuration files.
Configuring, Verifying & Administering Brocade and cisco Zoning.
Implementing FCIP solutions on Brocade product line.
Implementing Backup solution with EMC Networker & Quantum i2000
scalar.
Expertise in EMC Networker Server and client Configuration
including module configuration.
Implementing Backup solution with EMC Networker, Data Domain &
ADIC.
Expertise in Clarrion CX4 implementation and configuration.
Implementing Centera CAS, Celerra NAS and Rainfinity policy
engine for Archiving solution.
Lead role in physical migration of DMX-1000 and DMX-3 boxes
across data center.
Work Experience : 7.9 years in IT
• Work experience of 2.7 years as a Senior Technical support
for Hewlett Packard.
• PSE( Project support engineer) for EMC data storage for the
past 2.5 year.
• Currently in Almoyad Netlink Technologies (Kabul) as EMC
Implementation Engineer for 2.9 years.
WIPRO Technologies (India) Designation: Project support
engineer.
Clients : 1) Hewlett Packard – PSG
2) EMC Symmetrix storage.
INT Netlink Technologies (Kabul) Designation: EMC
Implementation engineer.
Clients : 1) TDCA Roshan Telecom
2) MTN Telecom
3) Etisalat Telecom
Products Hands on :
EMC Symmetrix : DMX-800,1000,2000,3000, DMX-3, DMX-4 and VMAX.
EMC Clariion : CX-4, AX-4, VNX-5100 & 5300 (Unisphere)
EMC Centera : Centera GEN-4 24 Nodes (Centera Viewer,
CenteraVerify)
EMC Celerra : NS-120 (Unisphere)
EMC Backup: Networker 7.5 and 7.6, Server, Storage node and
clients. NMO 4.5 and 5.0.
EMC Data Domain: DD-660 & DD-670, DDOS-4.9 and VTL.
EMC Archival Solution : Rainfinity Version: 7.3
Tape Library : Quantum i2000 scalar
SAN Switch : Brocade 300, 5100, DS4900B, AP7420B. Cisco MDS 9506
directors.
SYMMCLI, SMC, SPA and ECC.
Excellent Symmetrix Installation and troubleshooting skills :
Symmetrix Hardware installation. Debugging error codes generated
by Symmetrix and resolving the issue precisely using the best
possible methods. Assisted Customer Engineer (CE) remotely and
locally with any kind of issues such as installation,
Configuration & replacements of any new hardware or software on
the Symmetrix.
Performing various kinds of SCANS on the Symmetrix to check the
Integrity of Data that resides in the Symmetrix & recover the
issues if any found.
Debugging FIBRE LOOP issues which require sound technical
knowledge of Symmetrix Backend Architecture. Trouble shooting
Script “Red Boxes”. Data Structures related issues.
Symmetrix Power issues which require thorough understanding of
Symmetrix Architecture. Regular handling of “Remote Change
Management".
Custom integration implementation support on EMC Symmetrix
products involving software, at the customer site.
Code Upgrades and Box maintenance. Hardware replacement and
upgrades.
Clariion Installation and Configuration skills :
Installation and configuration on Clarrion CX4 models. Including
cabling and rack mount.
Initializing the Storage. Creating and configuring Storage
Groups, Creating and configuring Storage pool. Creating LUN`s
and META LUN`s. Unisphere SW.
Assigning Host to Storage Group. Registering the Host HBA`s.
BRS & Networker Installation and Configuration skills :
Installation and configuration of Networker Backup solution.
Integration with Quantum i2000 scalar and EMC Data Domain VTL.
Create and configure Client Resource, Pool, Tape labeling.etc
Configure Backup and Restore for MS Exchange Mailbox, Oracle DB
and File Servers.
VNX Installation and Configuration skills :
Installation and configuration on VNX Block storage models.
Including cabling and rack mount.
Initializing the Storage. Creating and configuring Storage
Groups, Creating and configuring Storage pool. Creating LUN`s
and META LUN`s using Unisphere SW.
Assigning Host to Storage Group. Registering the Host HBA`s.
Centera GEN-4 Installation and configuration skills :
Installation and configuration on Centera Gen-4 models.
Initializing the Storage. Initialize the Centera Internal LAN,
Kickstart the cluster.
Configure External Role and Configure Storage Role
Use JCenteraVerify to validate connectivity. Performing Write
Read Delete Test.
Integrating the CAS solution with Rainfinity for Archiving
solution.
Celerra NS120 Installation and configuration skills :
Installation and configuration on Celerra NS-120 model.
Including cabling and rack mount. Initializing the NAS Storage.
Configure IP addresses,
Configure Data mover, Test standby. Create an NFS export, Create
a file system.
Integrating the NAS solution with Rainfinity for Archiving
solution.
Project Scope : Provide Technical Support to desktop customers of
Hewlett Packard with OEM versions of windows XP, XP-PRO, Media
Center, Windows Vista and Windows 7 in terms of Hardware and
Software. Advanced implement on Fabric, SAN, NAS, CAS solutions.
Work as onsite implementation engineer. Design and implement
proposed Solution. Act as customer engineer onsite to resolve
technical issues.
Physical migration of boxes.
Achievements:
Has been awarded with Reward & Recognition awards for Customer
Satisfaction.
Have achieved a rating of G5, P5 in the PMS on the basis of the
performance in terms customer satisfaction and total problem
resolutions.
Worked as Project support engineer for EMC storage.
EMC certified Engineer, Brocade certified fabric professional
(BCFP 8Gbit solution)
Dell certified system expert and SNIA certified.
Awarded the Best employee in data center section in the Current
organization.
Skills Acquired :
Undergone training in obtaining the American Accent.
Acquired Special technical training on client’s products.
Extensive knowledge in Hardware and OS concepts.
Extensive knowledge in Storage and SAN issues
Assertive team worker, with self-motivation skills.
Thorough understanding in the Process and project.
Customer handling skills, with the right attitude.
Research oriented mind.
Psychological understanding in Customer needs.
Understanding and following the protocol standards.
Promising and attentive to information gathering.
Maintain an excel tracker with latest technical resolution and
researches.
Undergone training in DMX architecture and troubleshooting.
Professional training on EMC Networker backup software.
Certified in STF(ISM),EMCPE & Brocade certified fabric
professional (BCFP 8Gbit solution)
Dell certified system engineer and SNIA (SCSP)certified.
Education/ Certification:
B. Com Graduate Calcutta University 07/2004
:
CERTIFICATION
o EMC ISM Certified (Storage
technology foundation)
o Brocade certified fabric
professional (BCFP 8Gbit solution)
o SNIA Storage network foundation
(SCSP)
o Dell Certified System Expert (DCSE)
Personal Details :
Date of Birth: April 11th 1981
Marital Status : Single
Nationality : Indian
Personality Traits :
A highly motivated and enthusiastic worker, proficient technical
troubleshooting. An independent worker, who can work with
dedication and involvement, requiring little supervision.
Highly adaptable and a team player who readily forms a team
with different strata of people, and a strong believer in hard
work.
Daniel Clement Gomes