Manager Customer Service

David E. Addeman

**** * ****** ***. *** ***

FRESNO CA.93704

CELL 559-***-****

abnx8b@r.postjobfree.com

OBJECTIVE:

To obtain a part time or full time position with a great company with

opportunity to excel.

EDUCATION:

High school

Leadership courses

Communication courses

SKILLS:

Strong communication

Supervision

Dependable

Partially bilingual (Spanish)

Management traits

Productivity oriented

Effective in dealing with the public

Decisive

Personable

Good organizational skills & record keeping

Business orientated

EXPERIENCE:

01/12 to 05/12

US Mortgage Home Loan Center/ Loan Processor

Duties include:

Discussing current home situations with clients to determine if there is an

opportunity to a

assist them with lowering their current monthly obligation. Taking

applications for new clients,

processing the information to inquire whether the option to improve their

situation exist.

Assisting in the completion of the loan process.

06/10 to 01/12

Starbucks Coffee Company / Shift Lead

Duties include:

Opening and closing the store, as well as other stores as needed,

responsible for effectively running shifts, handling customer issues or

concerns, managing safe and cash tills, managing breaks, completing

deposits, and ensuring a smooth operating store that meets its sales goals,

& much more.

10/09 to 11/10

Taco Bell / Shift Manager

Duties include:

Closing restaurant, managing breaks, cash handling, responsible for

ensuring proper food handling, giving great customer service and

effectively running shifts.

04/07 to 09/08

Babies R Us / Department supervisor

Duties include:

Overseeing a department of large baby items and accessories, meeting weekly

sales goals,

Informing customers of safety benefits and features, ensuring department is

stocked signed and

ready for business.

09/06 to 03/07

Tower Court apartments / Apartment manager

Duties include:

Overseeing property, collecting rent, evictions, minor repairs, clerical

work, and high value

bank deposits.

10/05 to 09/06

Anchor Blue/Hub distributing / Assistant Manager

Duties include:

Store operations, clerical work, display set-up, guest service, shipping

and receiving, money handling, bank deposits, and key holder

11/02 to 10/05

Quizno's Subs / Assistant manager, Supervisor

Duties include:

Food preparation, store maintenance, janitorial, money handling, bank

deposits, key holder, safe audits, and inventory.

Contact this candidate