**** * *** *, **********, GA *****
**********@*****.***
Bertha George
Objective
Management Position
Experience
September 2011 - Present
Dollar General Bowdon, GA
Store Manager
. Responsible for the entire operations of a $1.9 million business.
. Reduced shrink $10,856 from previous year.
. Drove a 21% increase in sales for 2011.
. Reduced store maintenance 10.3% for 2011.
. Manage inventory through ordering and adjusting stock levels.
. Select applicants and develop training plans for new associates.
. Enforce company policies, standards and goals.
. Maintain company goals for payroll, cash fund, and accounts payable.
. Create weekly work schedules for associates based on company goal.
. Resolve performance and conflict issues.
. Interact with customers.
. Drive an environment of great customer service.
. Ensuring of company guidelines for vendors.
. Safe handling of store cash flow and deposits.
. Take partnership with peers to resolve other store issues.
December 2004 - September 2011
Target T-1073 Carrollton, GA
Presentation Team Lead
. Chosen for 2010 Team Lead Captain of payroll.
. Chosen for 2009 Team Lead Captain for 4th Quarter Planning.
. Lead team in achieving transition set at 98.9% versus company goal of
95%.
. Lead team in achieving revision set at 97.4% versus company goal of
95%.
. Planned execution of transitions through out store.
. District resource officer for transitions.
. Trained various team leads through out district.
December 2004-2005
Target T-1073 Carrollton, GA
Presentation - Pricing Team Lead
. Managed Team through price changes in store.
. Lead team in achieving price change accuracy at 98.2% versus company
goal of 95%.
. Trained team leads for the district.
January 2004-December 2004
Target T-1073 Carrollton, GA
Electronics Team Lead
. Supervised Entertainment Specialist daily.
. Drive sales by maintaining a brand department daily.
. Maintain Target merchandising strategies through out sales planner
sets.
. Utilized the 1+1 standard of service for Electronics.
. Serve as TLOD periodically.
. Trained new team members on Target Brand in Electronics and
Entertainment.
. Accurately pre-planned for upcoming transitions, which resulted in a
complete set in less time.
. Chosen as Research Captain.
August 2003-January 2004
Target T-1073 Carrollton, GA
Entertainment & Plant Specialist
. Maintained a 24% increase in sales, 13.3% over district, and 11.5%
over company mature sales.
. Maintained and improved brand of Plant Boutique.
. Effectively trained new specialist from surrounding stores.
. Achieved green visits from Entertainment Field Merchant.
. Supervised Sales Floor team members daily.
. Served as TLOD periodically.
. Maintained Target Brand through out department.
October 2002-August 2003
Target T-1073 Carrollton, GA
Replenishment Team Member
. Chosen to be the primary stocker for entertainment and shoe freight.
. Trained new Replenishment Team Members.
March 2001-October 2002
Target T-1073 Carrollton, GA
Pricing Team Member
. Trained new Pricing Team Members on common practices and procedures.
. Lead Pricing Team during times of need.
. Worked inventory preparation for the physical inventory.
Restaurant Experience
1980-1988
Huddle House Carrollton, GA
. Dishwasher.
. Waitress.
. Cook.
. Shift Manager
. Store Manager
1990-2001
Andy's Steak House Carrollton, GA
. Cook.
. Waitress.
. Owner/Operator.
. Inventory management.
. Development of store policies and standards.
. Selection, training, and development of new hires.
. Management of performance and conflict issues.
. Resolving customer issues.
. Management of accounts payable and receivables.
. Responsible for operations of entire restaurant.
2001- 2009
Jerry's Country Cooking Bowdon, GA
. Co-Owner.
. Manager.
. Inventory management.
. Development of store policies and standards.
. Selection, training, and development of new hires.
. Management of performance and conflict issues.
. Resolving customer issues.
. Management of accounts payable and receivables.
. Responsible for operations of entire restaurant.
. Took partnership with city officials on community functions.
Education
1978-1982 Central High School Carrollton, GA
. High School Diploma.
2007-2009 University of Phoenix Phoenix, AZ
. Associates of Arts in Business
2009-2011 University of Phoenix Phoenix, AZ
. Bachelor of Science in Business
Hobbies
Cooking, Cleaning, and Organization