High School Customer

Tobi E. Gentry

**** ******** **. *** *

Walled Lake, MI 48390

Phone: 505-***-**** email:abnx3i@r.postjobfree.com

Summary of Qualifications

Excellent Communications skills

Customer Services Skills

Time Management skills

Detail Oriented

Problem Solving

Team Player

Experience

Associate, Sally’s Beauty Supply Albuquerque, NM

2011-present

Reconcile cash register upon closing, handle returns and exchanges on any item,

as well as count and track inventory.

Assist customers with locating products in the store and explain product features

and benefits.

Handle and resolve customer complaints.

Consultant / Fundraiser, Hosanna Albuquerque, NM

2005-2010

Successfully raised $250,000 per year in donations for the agency.

Collaborated with military chaplains across the country to raise funds for audio

Bibles for the soldiers in service.

Fostered relationships with church leaders around the country.

Cultivated client relationships, increasing customer satisfaction that led to

increased clientele based through referrals.

Coordinated activities to meet agency financial goals for the year.

Wrote and compiled copy for reports and proposals to all segments of the agency

donor base including individuals, churches and foundations.

Facilitated training of new customers.

Outreach to promote products and benefits and versatility to prospective clients.

Education

High School Diploma Los Alamos, NM January 1987

Los Alamos High School

Skills

Proven Performance Capabilities in Customer Satisfaction.

Computer: Microsoft Word, Outlook, Excel

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