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Customer Service Technician

Location:
Orange City, FL, 32763
Salary:
$20.00 hr
Posted:
January 14, 2013

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Resume:

KERMIT RIVERA

**** ******** ***** **., ***. D Orange City, FL 32763 386-***-****

abnx33@r.postjobfree.com

PROFILE

Experienced Upholster skilled in all aspects of custom designing, cutting

patterns and installing upholstery in cars, motorcycles and RVs. Certified

Technician with an extensive background in automotive repair and

maintenance with a proven track record of accuracy and reliability.

Extensive customer service experience.

SUMMARY OF QUALIFICATIONS

. Bi-Lingual: Fluent in English and Spanish

. Excellent oral and written communication skills

. Able to motivate and use interpersonal skills to encourage and

instruct others

. Detail-oriented and resourceful in completing projects while being

sensitive to deadlines.

. Able to operate a forklift

. Experience with fabrication and installation of electrical harness

. Experienced working in fast-paced environment demanding strong

organizational, technical and interpersonal skills.

LICENCES & CERTIFICATIONS

. CDL Class B License with accident-free record

. Trained in CFC-12 Refrigerant Recycling and Service Procedures by the

Mobile Air Conditioning Society Worldwide

PROFESSIONAL EXPERIENCE

GULFSTREAM CO. Upholstery

Tech. 12/12 - PRESENT

Savannah, GA

. Upholstery on jet 650 inside panels

. Headliner and seats

. Cockpit leather touchups and repair

. Psu and headliner electrical work

SERVPRO

Water and Fire Restoration Tech 08/12 - 12/12

Sanford, FL

. Water extraction

. Cleaning carpets

. Mold jobs; cleaning and restoration

. Customer service

KLEENTEC CARPET CLEAN Carpet Clean Tech 10/08

- 08/12

Deltona, FL

. Clean and repair carpets (commercial and residential)

. Promote business; Dye carpets; Tile cleaning; Air duct cleaning

CUZZO CUSTOMS, INC. Team Leader 03/07-

10/08

Deltona, FL (Part-Time)

. Accomplished upholstering on cars, motorcycles and RVs (seats, beds,

chairs, carpet & headliners)

. Performed light mechanic duties to include motorcycle tune-ups

. Designed, cut patterns and installed motorcycle seats

. Received merchandise & maintained stock inventory

. Answered customer questions about merchandise and advised customers on

merchandise selection

. Maintained shop in a clean and orderly manner.

AMERICAN LAFRANCE Assembling Technician 12/06-

05/08

Sanford, FL

. Assembled fire trucks & ambulances (cabinets, electricity, work

stations, gurneys)

. Worked with all types of machinery

. Experienced wood and metal cutter; used to working with all sorts of

power tools

Frank's Auto Seat Design Upholsterer

12/05-12/06

Deltona, FL

. Total renovation of Interiors for over 2,000 Greyhound Buses

. Removed covering, webbing & padding; cleaned frame & prepared for new

covering

. Measured and cut new covering materials using patterns and measuring

and cutting instruments following sketches and design specifications.

. Examined for defects and repaired prior to re-upholstering

COURTESY ACURA Automobile Technician

12/04-12/05

Sanford, FL

. Perform minor mechanic duties such as engine lubrication

. Repair, replace, or adjust defective fuel injectors, carburetor parts,

and gasoline filters

. Tune automobile engines to ensure proper and efficient functioning

WALMART COPORATION Customer Service Technician

11/05-10/06 Orange City, FL

. Vehicle maintenance (oil and battery changes to tire changes)

AMERICA'S CHOICE INTERNATIONAL Automobile Detail Technician

09/99 -12/02

Orlando, FL

. Cleaned interior and exterior of vehicles and prepared vehicles for

customers



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