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Customer Service Sales

Location:
Hagerstown, MD, 21740
Posted:
January 14, 2013

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Resume:

CORY JOHNSON

***** ****** ****** **

Hagerstown, MD 21740

Cell: 240-***-****

E-mail: abnx2l@r.postjobfree.com

Career Overview

Accomplished detail oriented Sales professional with years of high level experience in

customer satisfaction. Effective communicator with strong interpersonal and business

skills

Excellent relationship builder due to hard work and dedication with clients and

management for the highest levels of customer satisfaction and profitability

Energetic Sales Representative with 8+ years of B2B sales experience in-person and

over the phone. Money-motivated with strong closing skills

Core Strengths

● Interpersonal skills

● Customer service

● Proficiency with CRM systems

● Goal-oriented

● Highly competitive

● Persuasive communication

expertise

● Networking skills

Areas of Expertise

Customer Interface

● Greeted customers upon entrance and handled all cash and credit transactions.

● Assisted customers over the phone/in person regarding store operations,

product, promotions and orders.

Sales

● Consistently generated additional revenue through skilled sales techniques.

● Strong closer who’s not afraid to ask for the sale.

Customer Service

● Consistently received positive feedback from customers and created repeat

business by developing long-term relationships with customers.

● Handled customer complaints in a timely manner, maintaining a positive atmosphere

always providing a memorable customer service experience.

Work Experience

Sep 2012 to

REVOLUTION PAYMENT SYSTEMS

Nov 2012

Hagerstown, MD

ACCOUNT EXECUTIVE

• Inside/Outside Sales & Marketing

• CRM Lead Tracking System

• Made Sales Calls To Many Different Businesses

April 2009 to EXTRA SPACE STORAGE

July 2012 Germantown, MD

RESIDENT MANAGER

Daily Marketing, Daily Facility Cleaning & Tours, High number of Merchandise

& Equipment Sales.

. Trained new employees.

Explained rules, regulations, and lease terms to new customers.

● Inside & Outside Sales & Marketing Improved Company Business Due to

hard work and dedication.

● Participated in various incentive programs and contests designed to

support achievement of production goals.

EZ STORAGE

Germantown, MD

RESIDENT MANAGER

January 2007 to

● Inside & Outside Sales/Marketing, Business/Property/Money

April 2009

Management. Daily Facility Cleaning.

● Frequently applied new strategies to improve business productivity.

● Set daily, weekly, and monthly goals to achieve maximum success.

Participated in various incentive programs and contests designed to

support achievement of production goals.

DAVIDE FUR

New York, NY

Sales/Security

October 2004 to

November 2006 Greeted customers entering the store to ascertain what each customer wanted or

needed.

Sold high end merchandise such as Fur Coats and Painting's.

Prevented theft of all goods by observing suspicious activity.

Described product to customers and accurately explained details and care of

merchandise.

Maintained up-to-date knowledge of store policies regarding payments, returns and

exchanges.

CITADEL SECURITY

August 2000 to

New York, NY

September 2004

Security Guard/Sales

Provided excellent Security Services for many events such as fashion shows and night

clubs. Served as the main liaison between customers, management and sales team.

Attended local, regional and national trade shows for product development and training

as defined by territory needs.

Educational Background

1996 George Westing House High School

High School Diploma

Brooklyn, NY, US

1998 NYC College Of Technology

Associate Degree in business

Brooklyn, NY, US



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