Mario g. oderda
. **** SW Racquet Club Drive . Palm City, FL 34990 . Mobile (540) 497-
1222
. abnx27@r.postjobfree.com
Objective Opportunity to serve a forward looking company utilizing
my personal skills
within a customer relations position.
My extensive experience in sales, marketing and customer service in
diverse business applications allows for quick decision making that exceed
customer expectations, while consistently meeting business performance.
Career Summary ASSISTANT MANAGER
2005-2011
Culpeper Farmer's Cooperative
(Marshall Store) Marshall, VA
Responsible for all aspects of daily management operations as well as
marketing research. During the last six years researched and introduced
new highly successful and profitable products and attended national
trade shows as a corporate buyer.
Managed and purchased large inventory of livestock equipment and
hardware.
Specialized in customer relationship and high-ticket sales.
Planned, organized and attended trade shows as a vendor for the entire
company.
Obtained and maintained a large number of new loyal customers.
CERTIFIED SALES
REPRESENTATIVE 2005
Joe Jacoby Chrysler-Jeep
Warrenton,
VA
Participated in extensive sales
training on the weekly basis for over 6 months.
Warrenton, VA
Successfully obtained used and new car sales in a highly competitive
environment.
Owner-Manager 1991-2005
"Fantastico Inn" (Italian Restaurant,Bakery, Lounge and Inn)
Warrenton, VA
Managerial responsibility of a fine dining, Italian restaurant and bakery,
specializing in authentic cuisine. Performed oversight duties for the
entire establishment, including those tasks associated with the lounge and
14 room hotel. These ranged from marketing, cost analysis, inventory,
employees hiring and training, payroll, purchasing, accounting, contracting
and managing customer relationships.
Expanded duties included auditioning, screening and booking of
entertainment acts performing in the lounge area. Responsible for menu
recipes, quality control of all food purchases, menu offerings and
catering.
Also specialized in rehearsal dinner, wedding cakes and corporate function
sales, planning and supervising.
Managed up to 40 employees in the restaurant
and the bakery as well as housekeeping and hotel front desk clerks.
CO-Owner - Manager 1979 - 1991
"Nulla Sfugge" Torino, Italy
Managed a highly specialized market leader in photographic-video and
optical equipment retail store. Responsible for all aspect of customer
service, employee management, product research, marketing, and purchasing
of all leading American, German, Russian and Japanese brands.
Education Universita' di Torino
1977-1980
Agricultural and Veterinarian Science
Torino, Italy
Berlitz school of languages 1976-
1977
.English Language Diploma, Michigan Test Ottawa, Ontario (Canada)
Liceo Scientifico
1971-1976
Istituto San Giuseppe Torino, Italy
5-year program of intensive and challenging studies delivering academic
preparation in scientific and humanitarian studies.
Training SALES & CUSTOMER SERVICE Training Program
July 2010
Lord Faifax Community College
RESTRICTED PESTICIDE APPLICATOR CERTIFICATION
PROGRAM 2010-2011
Virginia Department of Agriculture
CHRYSLER-JEEP Sales Certification Program
2005
Joe Verde Sales and customer service training.
Employees' Management 1998
Lord Fairfax Community College
Warrenton, VA
Food Safety and Handling Certification 1992
Virginia Department Of Health
Warrenton, VA
Skills Multi-lingual in Italian, English, Spanish and
French.
Good personality and excellent communication and public relations skills.
Computer knowledge includes use of Micro-Soft Windows, MS Office, Quick
Books, Excel and more.
Extensive knowledge of Restaurant POS and Hotel reservation management
software (PMS).
Extensive knowledge of Italian wines and traditional Italian food.
Over 30 years of direct sales and customer service experience.
Able to analyze customer needs and suggest appropriate solutions and
products to generate profitable sales.
Dependability and high work ethics.
References Available upon request