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Customer Service Sales

Location:
Wilmington, NC, 28412
Salary:
50000
Posted:
January 14, 2013

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Resume:

Andrew Young

Permanent Address

**** * ****** **

Wilmington, NC 28412

Phone: 314-***-****

Email: abnx1n@r.postjobfree.com

Education

University of Missouri

Bachelor of Science: Business Administration: Finance and Banking

GPA 3.35/4.0

Graduated May 2010

Specialized classes taken: Finance 4220 (Portfolio management), Economics

4351 (Intermediate Microeconomics with Calculus), and Finance 4720

(International Financial Management).

Work Experience

August 2011-Present Farmers Insurance Group, Field Liability Claims

Adjuster, Ft. Myers, FL

Handled variety of injury claims for both insureds and and third parties.

Continued to develop conflict resolution and customer service skills.

Developed business to business skills through working with other insurance

carriers to provide win-win solutions for customers.

June 2010-August 2011 Farmers Insurance Group, Office claims Adjuster,

Kansas City, KS

Handled variety of property claims for insured

Developed conflict resolution and customer service skills to proved win-win

solution for customers.

Desk mentor for January 2011 and May 2011 property classes.

Extensive knowledge of CRN, Enservio, Xactimate, and Accurint computer

programs.

Helped with interview process for prospective employees.

April 2009 - May 2010 University of Missouri, Student Accountant,

Columbia, MO,

Handle bank deposits for three operations with total revenue of $2.1

million in annual sales

Record and compare all sales figures

Balance twenty hours of work, school and other organizations

Count and total inventory totaling over $50,000 weekly

May 2009 - August 2009 Farmers Insurance, Claims Representative

Internship, Kansas City, KS

CRN computer program knowledge

Developed conflict resolution skills while helping with insured's claims

November 2008 - January 2009 Villa Di Maria Montessori School,

Landscaper, St. Louis, MO

Handled facilities maintenance and landscaping

August 2008 - August 2009 Beta Sigma Psi, Treasurer, Columbia, MO

Developed budget for social fraternity of $150,000

Billed members fraternity fees

Insured all monthly expenses paid

Insured all financial responsibilities for Greek activities including

Homecoming, Greek Week, and Social Events

August 2007 - August 2008 Beta Sigma Psi, Rush Chairman, Columbia, MO

Managed the successful completion of recruiting the largest pledge class in

last decade

Carried out 40+ presentations with potential members

Oversaw all aspects of recruitment through emails, mailings, and

recruitment event activities

Leadership, Honors, and Awards

May 2011 - Most Valuable claims adjuster for territory.

August 2006 - May 2010 Cornell Leadership Program

Meet with business leaders and attend conferences



Contact this candidate