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Sales Customer Service

Location:
Clarksville, TN
Salary:
70000.00
Posted:
January 14, 2013

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Resume:

Timothy Shea

**** ******* **** **. ***.Q***

Clarksville, Tn. 37043

abnx1i@r.postjobfree.com

330-***-****

Experience Overview

• Sold and engineered aluminum castings and machined items to

commercial and military customers

Commercial included automotive, home appliances, power tools

Military included multiple launching systems, missile components, tank

components, rocket and jet engine parts, fuel pump and landing gear and

many other jet, helicopter and submarine parts and components. Military

specs included 6021 and 21180

• Able to read and analyze blueprints

• Extensive working knowledge of most machining processes: cutting,

grinding, turning, drilling, taping, boring, milling

• Experience with plating and painting

• Certified to read and analyze x-rays for Military and Commercial

components

• Working knowledge of many manufacturing processes including

inspection and measurement controls, SPC processes and ISO 9000

• Acted as a paid consultant to support companies workforce

productivity as well as improving their manufacturing and

warehousing facility capabilities

• Was a certified government inspector - supported companies setting

up to be certified to government specifications for military

contracting in manufacturing

Products Sold

• Aluminum Sand Castings

• Aluminum Semi-Permanent Mold

• Aluminum Permanent Mold

• Aluminum Die-Casting

• Magnesium Die-Casting

• Iron Castings

• Sheet Stampings: aluminum and steel

• Machine castings of numerous kinds

• Bar stock machine products made of almost any material

Manufacturing companies sold or acted in Consulting Capacity

• National Machine - Goodyear Aerospace

• Loral - Westinghouse

• GE - Goodrich

• Rockwell - Lucas Aerospace

• Lear Corp - Boeing

• Ford - International Harvester

• D.O.D. Engineering

• Raytheon Corp.

• McDonald Douglas

• Martin Marietta

• Gould Oceans Systems

• Numerous Defense Dept. and Commercial related suppliers

Education

Aurora High School - All requirements

Kent State University (08/20/1976 - 03/01/1977) Major: Business

Training - Case Western University, Wright Patterson Air force Base

Attended numerous classes and seminars on Engineering, Metallurgy,

Business Management, Heat Treating and Radiography.

Speaker at the Aluminum Association of America- 1986 on how Foundries of the

Future would work on secondary operations - machining, finished parts.

Part of discussion with Bill Ross Jr on plaster ceramics for turbine

vanes.

Other

• Excellent communication and teaching skills

• Product Knowledge

• Adapting and Understanding Manufacturing Processes

• Negotiating multi-year contracts for both private and military

accounts

• Formerly had military clearance. Classified, Secret,& Top Secret

AT&T - May 2011 to Present

Premise Technician / Field Leader

Complete installation of Cable, telephone and Internet service for

customers.

I work with multiple wiring systems for installation and repairs in homes

and businesses. Customer service, upgrade sales, ordering,

trouble shooting problems. Led 15 Technicians thru trouble shooting, installations,inventory organization, and quality control.

Walmart - May 2009 to May 2011

Department Manager – Deli, Produce, Meat & Dairy

Supervise and trained 35-50 Associates in these various departments. I did

scheduling, order food and supplies. Maintain all cooking and cleaning

procedures according to OSHA standards for hot case, rotisseries, deep

fryers and slicers. Organize and maintain inventory in the cooler and

freezers in all departments. Use of Gemini system, using RF gun for

inventory control. I also worked Lawn & Garden dept., Hardware & Paints,

and also cashiered.

Charles Auto Family - March 2000 to Aug 2008

Sales, Service, F&I- GM

I sold cars and warranty packages. I wrote up sales offers and orders.

Filled out all paper work in accordance to State of Ohio. Scheduled

Service appointments and worked with auto financing, and all details associated with deliveries. To include Gap Ins. Warranties and contracts.

Used internet and email for customer contact and service.

MS Excel to track my monthly sales and F&I.

Hardline Services Inc. - August 1998 to March 2000

Warehouse Area Supervisor/Manager - Receiving, Stocking

I hired, supervised and trained 50/60 employees in the movement of freight from receiving to back stock for picking orders and all of the overflow

products to their put away staging areas. I unloaded trucks, broke down

and received freight using RF gun. I have used various power equipment

including pallet jacks, fork lifts, and high lifts. I also tracked

freight throughout the warehouse making sure all items were scanned to

their put away locations. All reports Receiving and Inventory control processed on a daily basis which distributed to all departments of the company. Processed and trained employees on all safety related issues.

Lakes of Aurora - Apartment Complex - Feb 1997 to August 1998

Outside / Inside Maintenance

Painting, plumbing, pool maintenance, light electrical, wall papering,

tiling, carpentry work, landscaping and mowing. Make sure apartments

were up to code and ready for occupancy.

Shea Sales and Consulting - 1978 to 1994



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