Customer Service Assistant
Resume:
Shannon S. Kleinbach
Box **** Farinon Center abnwvj@r.postjobfree.com 3213 Rockhill Road
Lafayette College Perkiomenville, PA 18074
Easton, PA 18042 215-***-****
OBJECTIVE____________________________________________________________________
Seeking employment upon graduation from Lafayette College with a B.S. in Chemistry in May of 2009.
EDUCATION___________________________________________________________________
Lafayette College Easton, PA
Bachelor of Science in Chemistry May 2009
Computer Skills: Microsoft Word, Excel, PowerPoint, PC Spartan Pro GPA: 3.10
University of Rochester Rochester, NY
Bachelor of Science in Chemistry August 2005-May 2006
Academic Honors: Dean’s List Fall 2005, TA Recommendation GPA: 3.49
EXPERIENCE___________________________________________________________________
Lafayette College Easton, PA
Teaching Assistant – Facilitate General Chemistry Laboratory for a class of approximately twenty students.
January 2008-present
Research Student – Researched Ruthenium hydride hydrogenation catalysts with bisphosphinometallocene ligands
(paper in press, Organometallics). Currently researching reactions of bisphosphine sulfides and bisphosphine
selenides with ferrocene backbones. Presented research at ACS National Meeting in March of 2009.
May 2008-present
Fragrance Manufacturing Inc. (FMI) Allentown, PA
Worked in the Product Development Laboratory developing new formulations for personal care products.
Responsibilities included finding unique ingredients and formulas in order to offer customers ideas for products that
fit their market. Also accountable for supporting the existing research and development needs of the company.
May 2007-October 2007
Clemens Family Markets, Harleysville, PA
Managed all forms of payment including cash, credit, debit, food stamps, electronic gift certificates, personal checks
and WIC checks. Managed equipment, trained employees at the customer service desk, as cashier or bagger.
Monitored the customer service department to assist management in facilitating better customer service. Aided in
transition of company to Giant Foods.
January 2004-January 2007
LABORATORY EXPERIENCE______________________________________________________
Schlenk Technique using Argon, Photolysis, Cyclic Voltametry, Glove Box, Atomic Absorption Spectroscopy, UV/
Vis Spectrophotometry, HPLC, TLC, Column Chromatography, NMR Spectroscopy, IR Spectroscopy, Atomic
Force Microscopy, Fluorescence Spectrometry, GC-MS, Ion Chromatography, Reaction Synthesis.
LEADERSHIP________________________________________________________________________________
Delta Delta Delta Sorority – September 2006-present
President – Oversaw the operations of the Gamma Mu chapter of Delta Delta Delta. During term as President, the
chapter won Outstanding Chapter of the Year and Excellence in Interfraternalism at Lafayette Greek Awards. Also
won first place in New Member Integration, Second Runner up in Most Improved Recruitment, and the Margaret
Paddock Haller Award, given to the top four out of one hundred and thirty-six Tri Delta chapters in the U.S and
Canada. In February of 2008, the chapter reached total campus membership for the first time in ten years.
January 2008-December 2008
American Chemical Society – September 2006-present
Secretary – Responsible for managing email system to over one hundred student affiliates. Informed faculty and
students of guest lectures and forwarded information to students regarding job opportunities and internships.
May 2008-present
Resident Hall Council (RHC) - September 2006-May 2007
President of Soles Hall– Act as a liaison between residents and administration. Increased attendance at RHC events
and aided Resident Advisor in increasing resident satisfaction.
Shannon S. Kleinbach
Box 7876 Farinon Center abnwvj@r.postjobfree.com 3213 Rockhill Road
Lafayette College Perkiomenville, PA 18074
Easton, PA 18042 215-***-****
October 2006- May 2007
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