Human Resources Management

**** *** ******, *********, ** *****

JACQUELYN M. MATHEIN

Home: 906-***-****

Cell: 715-***-****

********@*********.***

Executive Summary

Goal-driven, results-oriented professional with over 20 years of significant, progressive human resources

experience and expertise that is highly applicable to human resources management, including employee

recruitment/retention, employee relations, labor relations, union negotiations, organizational

development/succession planning, employee development and training, compensation and benefits, and

safety/OSHA.

Professional Profile

Proven multi-task leader with demonstrated skills as a strategic planner, problem solver, administrator

and team builder who delivers measurable results.

Excellent team player who thrives on collaborating with diversely talented team members, and

integrates their divergent thoughts, opinions and perspectives into meaningful action.

Highly effective verbal and written communicator.

Highlights of Professional Experience and Accomplishments

Recruitment/Retention

Centralized exempt recruiting and hourly staffing under the exclusive guidance of Human Resources

with a 32% reduction in time to fill.

Wrote comprehensive job descriptions and developed salary ranges for 94 salaried/professional

positions including CFO, cost account, several functional engineering positions as well as marketing,

sales, and IT with data provided by hiring managers. All 94 positions were filled within a nine month

period and turnover ratio on those positions remained at approximately 7% for three years.

Implemented pre-employment drug/alcohol/criminal background testing and post accident

drug/alcohol testing resulting in a reduction in second/third shift turnover from 89% to 12%.

Developed and implemented training to supervisory staff in correct methods of interviewing.

Developed and implemented an engineering co-op program which provided a continual source of

qualified students to the research and development department of a Fortune 500 company.

Employee Relations

In collaboration with the management team, wrote and implemented a policy and procedure manual,

conducted supervisory training on the use of same and the need for consistency in application.

Wrote and implemented a four-step disciplinary program.

Wrote and implemented an Attendance Point System to reduce the amount of absenteeism and improve

employee morale and productivity.

Counseled employees on attendance, sexual harassment, use of the company tuition reimbursement

programs to develop their skills, programs available to them for addiction counseling and alcoholism,

helped several employees with funeral arrangements and payment plans with unexpected loss of family

to name a few.

Trained managers and supervisors in appropriate documentation resulting in successfully avoiding post

termination lawsuits.

Authored and implemented Policy and Procedure manuals for several organizations.

J. Mathein - Resume 1

Labor Relations/Union Negotiations

Assumed total responsibility for union grievance procedure resulting in reduced legal fees of 83%.

Re-opened union contract to negotiate an increased hourly rate for union employees due to relocation

of facility. During negotiation was able to put in drug/alcohol testing and a criminal background check

on all current employees in trade for a $2.15/hour increase. This enabled the company to terminate

employment of several employees who had been under surveillance for drug use and theft without

getting involved in legal proceedings.

Using open and continual communication with union business agents, successfully negotiated a new

three year contract with medical co-pays from the union labor force for the first time in the history of

the company.

Implemented brown bag lunches, open door policies, performance recognition and other forms of best

practices to acknowledge the employees and their ongoing need for inclusion in order to prevent union

organizing.

Organizational Development/Succession Planning/Employee Development

As a strategic partner within the management team, I have been able to influence team members in

Strategic Planning sessions to:

Evaluate their existing employees through thorough performance reviews,

Identify any competency deficiencies

Plan internal/external resources to properly train existing employees

Review and re-write job descriptions incorporating mapping the identified tasks to

competencies and clarifying performance standards,

Determine if adequate staffing exists or if recruitment efforts will be necessary

Development of a plan for long-term strategies to build organization strength which includes

Establishing a comprehensive management program that stresses goals, performance

expectations, measuring performance objectively and providing candid feedback on a

regular basis, and

Identifying positions for which succession planning makes sense (including key

positions, positions with impact on strategic practices and those with lengthy learning

curves.

Training

Primary focus has been on soft skills training such as supervisory, goal setting/writing, performance

evaluation, discipline, documentation, sexual harassment, diversity, interviewing, how to use/interpret

the company policies and procedures and the need for consistency.

Compensation and Benefits

Developed and implemented a new Performance Appraisal system with appropriated salary ranges for

hourly employees to enable a conversion to a newly designed Pay for Performance system.

In an organization with over 50 U.S. locations, in one year standardized the non-union health and

welfare plans by:

With development of a matrix of all benefits from each location determined the

similarities and differences of each plan and what were the required needs at each

location

Tweaked benefit plan design for cost effectiveness

Implemented a self-insured managed care/PPO network throughout the U.S. facilities

Developed and conducted national Train-the-Trainer program to insure all ongoing

communications of benefits would be consistent

Conducted all sessions with over 50 employees per location

Prior to becoming a generalist, negotiated the benefit portion of union contracts for several major

corporations.

J. Mathein - Resume 2

Acquisitions – Performed due diligence on benefit plans

Developed and implemented termination packages for plant closings including calculations for final

payouts on 401(k) and pension benefits

Recently audited a defined benefit plan for a Fortune 500 company. With over 10,000 retirees to audit

in this particular plan I determined close to 600 retirees had not been marked as deceased in the

program and 263 of those were still “receiving” benefits. The results have been turned over to legal

counsel for further consideration.

Recently in a corporation of just under 300 employees, I was able to re-design and implement a new

health and welfare program with an annual cost savings of $350,000.00. In the second year of this

program, I was able to negotiate the medical renewal with no cost increase to the company or its’

employees.

Since the beginning of my career in Human Resources, I have been handling all of the benefit meetings

on both the health and welfare and pension/401(k) areas of the corporations I was serving.

Safety/OSHA

Implemented a safety program based on the DuPont’s, Safety Training Observation Program (STOP)

Trained supervisors and kept them up-to-date with weekly 5 minute safety discussion literature to keep

the employees informed on safety

Developed and implemented PPE programs and reimbursement policies for purchase

Implement a new safety program in an HVAC company which significantly reduced the workers’

compensation mod.

Professional Experience History

Human Capital Consultant, Resources Global Professionals, Milwaukee, WI and self-employment,

2006 to Present

Long and short term consulting assignments including two Fortune 500 companies and others

Director, Human Resources, Winsert, Inc., Marinette, WI, 2004 to 2006

Multi-million dollar family-owned manufacturer and supplier of cast valve seat inserts (VSIs)

Corporate Director, Human Resources, North American Corporation of Illinois, Glenview, IL,

1998 to 2004

$200+ million dollar privately held company specializing in maintenance supplies, pkg. equipment,

integrated supply management and custom communications for a variety of applications

Corporate Director, Human Resources, Excelsior Mfg. & Supply Corp, Itasca, IL, 1995-1997

Multi-million dollar company with manufacturing facilities and distribution centers throughout the

Midwest. Mfg. of sheet metal products and full-service wholesaler/distributor to the HVAC industry.

Manager, Human Resources, Imperial Eastman, Niles, IL, 1992 to 1994

A $123 million dollar company with approximately 1,000 employees in the United States.

Manufacturers of brass fittings, valves, hoses and specialized hand tools to international market.

(Prior employment included positions strictly in health and welfare benefits, pensions and 401(k) with

companies such as Bell and Howell, Pittway Corporation, and in Benefit Communications with William M.

Mercer – Chicago office).

Education

National Louis University, Evanston, IL M.S., Human Resources Management

Loyola University, Chicago, IL ABA Paralegal Certification

Bachelor of Arts

J. Mathein - Resume 3

J. Mathein - Resume 4

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