Human Resources Sales

Angelica Koelsch

*** ***** ****** ***** ***** ID 83402

Home Phone: 208-***-****

Cell Phone: 208-***-****

Email: senorìta.abnwqo@r.postjobfree.com

SUMMARY

I have extensive knowledge and experience in supervision, managerial, sales & overall office duties such as typing, 10

key, data entry, Microsoft Word, Excel & Powerpoint as Well as the use of phones on a complex system. l am bilingual,

being able to read and write fluently in Spanish. I am very tactful, professional and resourceful in many given situations

& pride myself in being able to resolve conflicts.

JOB EXPERIENCE

October 2007-February 2009 Northwest Cosmetic Labs Human Resources Supervisor

This company manufactures cosmetics for various other companies. They have several different departments with

different levels of positions such as direct labor workers, supervisors, managers & directors that I worked with directly

for any Human Resources needs.

Duties: I supervised all Human Resources activities such as:

0 Advertising, interviewing 8; hiring forjob openings.

0 Terminating employees due to policy violations or performance issues.

I Re rimandìn em lo eesdueto olic violations or erformance issues.

D E FJ

0 Deiegated & managed ali employee reviews as welk any promotions & merit salary/compensation

increases.

0 Modified & added policies to the comp;-my‘s Employee Handbook.

I Administration of benefits such as: Health, Dental, Life, Short Term Disability, Long Term Disability, 401k,

paid holidays & Paid Time Off benefits.

0 Created & updated forms for all benefit plans such as the Cafeteria Plans & 401k enrollment applications.

0 Kept records for all empîoyees such as Contact information, confìdentìaiity agreements & background

checks.

0 Planned 8: coordinated company events such as Christmas Parties, Haîloween & Employee Meetings.

U Managed all Compensation claims and safety incidents.

0 Managed ali Unemployment Claims.

I Compiled professional letters to send to previous, current employees as well as any insurance companies

regarding claims.

0 Worked with department managers, supervisors 81 directors on any needs for their department such as

job openings, write-ups & resolving employee conflicts.

August 2006 September 2007 American Mortgage Resources Loan Officer

This company was a mortgage brokerage. They handled suloprime, IHA & other types of mortgage loans. E worked

directly with clients and realtors to quote interest rates on purchases and/or refinancing their mortgage on either

primary/secondary residence or investment/commercial property.

Duties: i did necessary work to bring in clients to the business to obtain & work on mortgage loans such as:

0 Visited, called & followed up on leads given by realtors in the area.

0 Completed applications from clients and obtained all necessary information to give quotes including

pulling and importing information from credit files.

0 Worked directly with severa! different lenders by fax, phone & email to quote interest rates & provide any

documentation & information needed.

________________

Contact this candidate