Manager Information Technology

JOHN ZEHRING

**** ***** *** ****, ****, Indiana *6970

Home Phone: (765) 776 - 1706 Email: *******@******.***

OBJECTIVE

To get a position in the Information Technology allowing me to use my in depth troubleshooting skills

and to utilize my knowledge in computers and use my management skills that I have acquired.

SUMMARY OF QUALIFICATIONS

Over 6 years of experience working in the Information Technology.

Extensive experience and solid knowledge performing Computer Software and Hardware Repairs,

Computer Networking, Routers, VPNs, Firewalls, Servers, Client Server Networks, MS-DOS,

Microsoft Office, Adobe, Quark, LAN/WAN, IIS, Virus/Spyware protection, TCP/IP, DHCP, DNS,

FTP, PGP, Ethernet, POP3, SMTP, Active Directory, Microsoft Windows 98, 2000,XP,2003,Vista,

Kewill, Scanners, Bar Codes, Computer Troubleshooting and Repairs, System-Operations Training,

and the customer support aspect of these items.

I have background knowledge in System Analysis, Systems Architecture, Project Management,

AS400, Visio, UML Diagramming, C#, Java, VB, JavaScript, CSS, XHTML, HTML, SMS/SQL

Server, WSUS, Linux, Apache, SMB, PHP, MySQL, and Data Communication.

Well-organized, self-motivated individual with ability to rapidly learn new tasks.

Track record for consistently meeting goals and delivering a high level of job performance.

Proven ability to build strong customer/client relationships.

Skilled in evaluating current and future technologies and leading purchase planning to support both

short and long-term IT initiatives

PROFESSIONAL EXPERIENCE

American Stationery, Peru, IN

Systems Administrator \ IT Specialist 2006 – Present

Maintained and installed over 300 Desktops, Servers, Routers, VPNs (connecting to eight different

locations), Switches, Printers and the Software and hardware that are associated with each item

Implemented and maintained software to help automate the production workflow and thus reduced

the amount of labor needed to complete this process, cutting overall costs by an estimated $1 million

annually

Managed and mentored six people in the IT Department

Made effective work schedules and routine back-up schedules for mission critical devices

Communicated regularly with senior management and both technical and non-technical personnel to

build effective cross-functional teams and ensure accuracy, consistency, problem solving and on-time

project completion

Broadway PC, Peru, IN

IT Support / Manager 2003 – 2006

Managed and oversaw all repairs done to client computers and networks

Designed, configured, and installed clients and servers for various companies’ networks

Provided support of installation, troubleshooting and training

Built and updated organizations Web Page

Communicated regularly with non-technical customers in a way that they could understand and grasp

Pizza Quik, Peru, IN

Manager 1999 – 2003

Began as part-time inside worker then became manager

Managed and lead up to 10 employees effectively to complete tasks at hand

Delegated job assignments to each employee

EDUCATION

Purdue University

Kokomo, Indiana August 2005 – May 2009

Bachelor in Organizational Leadership and Supervision

Associates in Computer Information Technology

G.P.A. – 3.5 / 4.0, Academic Honors

Courses included Math, Leadership, Organizational Behavior, Communications, Management,

Business, Computer Programming, System Architectures, Databases, Accounting

and Human Relations.

Cisco Networking Academy

Bunker Hill, Indiana August 2003 – May 2005

Maconquah High School

Bunker Hill, Indiana August 2000 – May 2005

Academic Honors Diploma, Honor Society

REFERENCES

Available Upon Request

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