Quality Assurance Manager

John G. Keeney, **** American Beauty Lane, Columbus, OH 43240

Telephones: 614-***-**** (Cell), 614-***-**** (Home)

E-mail: **********@***.***

Career Objective:

To utilize my education, skills, and experience to enhance value-added operations at a motivated quality

driven company.

I specialize in the following: Working closely with Engineering, Development, Sales, and Customers to

proactively build quality into manufacturing processes, as well as resolve current manufacturing quality

issues.

Setting quality priorities and objectives that support organizational strategic goals. Translating process

performance metrics into financial and statistical measurements that demonstrate positive financial impacts in

terms of productivity and net income.

Aligning resources to insure delivery on high priority objectives. Using initiative, maturity, good judgment, and

a positive attitude to drive the planning and implementation of quality initiatives and process improvements.

Excellent leadership, problem solving, and communication skills promoting strong project management,

relationship building, and cross-functional communication; with the ability to lead continuous improvement

activities on a multi-plant level.

Work Experience

Director of Quality

12/2007 – Present Midwest Acoust-A-Fiber, Delaware, Ohio

Management representative for the Quality Management System for the Tier 1 and Tier 2 automotive

base

Ensures that the quality system is implemented and maintained according to customer requirements,

organizational direction, and to all third party regulations

Assists management in determining the effectiveness of all elements of the quality system

Acts as an liaison between customers, suppliers, and external auditors on manners regarding the Quality

Management System

Plans, organizes and directs internal audits to effectively facilitate continual improvement initiatives and

Performs follow-up and ensures that all elements of the quality system are current and effective

Coordinates and plans quality assurance program design to ensure continuous production of products

consistent with standards and maintains the defect prevention program

Works with the Director of Human Resources in providing quality related training for all associates affecting

quality

Promotes the technical development of all associates of the Quality Department

Maintains a proactive position with new programs and continuous improvement efforts through effective

implementation of the APQP program

Facilitates Management Reviews

Directs corrective & preventive action process

Quality Manager – Sidney I (S. Fourth Ave.) & Sidney II (Vandemark Rd.)

3/2007 –12/2007 BBi Enterprises, Sidney, Ohio

Responsible for planning, coordinating, and directing the quality assurance program at Sidney I & Sidney II

Responsible for ensuring appropriate procedures were in place assuring that both internal and external

customer expectations were met

Designed and developed a quality assurance program that provided a means of prevention of repetitive d

discrepancies and deviations

Responsible for ensuring that both the Sidney I and Sidney II facilities were current with all automotive s

standards

Achieved and maintained ISO/TS16949:2002 Certification at both Sidney I and Sidney II

Responsible for directing, developing, and mentoring quality team members

Directed customer and supplier liaisons for plant quality activities and concerns including scheduled visits

Established and maintained all quality documents, samples, customer contact, supplier development,

production start-up, product launch, and correction of production variances, and warrant analysis

Corporate Quality Manager

10/2005 – 3/2007 Magna-Tech Manufacturing, Muncie, Indiana

Achieved ISO/TS16949:2002 Certification (3 Magna-Tech plants)

Responsible for all corporate quality activities (7 Magna-Tech plants)

Responsible for planning, coordinating, and directing the quality assurance program designed to ensure

continuous production of products consistent with established standards

Responsible for ensuring appropriate procedures were in place assuring that both internal and external

customer quality expectations were met

Responsible for ensuring that all facilities were current with all automotive standards. Responsible for

directing, developing, and mentoring quality team members (7 Magna-Tech plants)

Plant Quality Assurance Manager

3/2003 - 9/2005 Siegel-Robert Automotive, Bowling Green, Kentucky

Responsible for planning, coordinating, and directing the quality assurance program designed to ensure

continuous production of products consistent with established standards

Responsible for ensuring appropriate procedures were in place assuring that both internal and external

customer quality expectations are met

Designed and developed a quality assurance program that provided a means of prevention of repetitive

discrepancies and deviations

Responsible for ensuring that the facility was current with all automotive standards

Achieved ISO/TS16949:2002 Certification

Developed an APQP program in conjunction with engineering, production, and customer needs

Responsible for directing, developing, and mentoring quality team members

Directed Customer and Supplier liaisons for plant quality activities and concerns including scheduled visits

Established and maintained all quality documents, samples, customer contact, supplier development,

production start-up, product launch, and correction of production variances, and warrant analysis

Plant Senior Quality Specialist

3/2002 - 3/2003 McKechnie Vehicle Components, Nicholasville, Kentucky

Directed paint/assembly/mold/plating technical groups and production staff concerning O.E.M. quality

requirements and processing/equipment selection and upgrade requirements

Responsible for plant-wide PPM reduction

Responsible for O.E.M. Process Sign-Offs

Responsible for plant-wide in-process scrap reduction

Headed mold/paint/plating cross-functional (PMP) and advanced project start-up team quality

responsibilities -APQP, DVP&R, PPAP, AAR, SPC, FMEA, MSA, and Customer Contact (Technical

Service)

Paint & Adhesive Manager/Quality Manager - Assembly/Paint/Adhesives

7/1984 - 3/2002 Meridian Automotive Systems (formerly Eagle-Picher Plastics), Grabill, Indiana

Directed/supervised assembly/mold/paint technical groups and production staff concerning OEM

production/quality requirements and processing/equipment selection and upgrade requirements

Performed Start-Up OEM Plant Readiness Reviews/O.E.M. Qualifications

Designed, equipped, and staffed Plastic Materials Laboratory, Quality Inspection Laboratory, Paint

&Adhesive Laboratory, and Paint Technical Laboratory

Authored procedures (facility) manuals for all laboratories

Achieved GM GP-10, ISO 9001/QS-9000, and Ford Q1 Certifications

Lead Quality Auditor - ISO 9001/QS-9000, and Ford Q1 Plant Certification

Performed development and quoting function for plant-wide plastic materials/ paint/adhesives/repair

materials

Headed mold/paint/adhesive cross-functional (PMP) and advanced project start-up team quality

responsibilities -APQP, DVP&R, PPAP, AAR, SPC, FMEA, MSA, and Customer Contact (Technical

Service)

Provided divisional mold/paint/adhesive engineering support to all Meridian facilities including consultation

at Dong-Yang/EP joint venture in Inchon, Korea (Start-Up)

19 Direct Reports: 2-Quality Engineers, 2-Laboratory Supervisors, 8-Lab Technicians, 1-Paint/Adhesive

Technical Supervisor, and 6-Paint/Adhesive Technicians

Plastic SMC Laboratory Supervisor/Senior Project Chemist (1984 - 87)/ Corporate P & A/Quality

Manager-A/P/A (Eagle-Picher)-(1987-1997)-3 Plant Responsibility (EP Grabill, EP Ashley, EP Huntington)

Senior Laboratory Technologist/Lab Supervisor

7/1974 - 7/1984 Premix E.M.S., Inc., Lancaster, Ohio

Responsible for Paintline/Powerwash control (washers, conveyors, de-ionizers, and ovens)

Responsible for Plastic SMC/BMC formulation

Responsible for Research & Development of Plastic SMC/BMC molding compounds (injection and

compression)

Responsible for Plastic SMC/BMC raw material analysis and physical property evaluation

Responsible for GD&T – dimensional layout

Paint Laboratory Technologist/2nd Shift Paint Supervisor

6/1973 - 7/1974 H.O. Canfield Company, London, Ohio

Responsible for incoming paint testing, in process testing, and paint production supervision of

thermoplastic injection molded components

Education

2/2006 - 3/2006 QAI, Indianapolis, Indiana

ISO/TS16949:2002 Certified Quality Lead Auditor

10/2004 - 10/2004 Volunteer State Community College, Gallatin, Tennessee

Certification

Measurement System Analysis

6/2004 - 6/2004 Tennessee Technology Center, Hartsville, Tennessee

Certification

Statistical Process Control

5/2004 - 5/2004 Bowling Green Technical College, Bowling Green, Kentucky

Certification

Lean Manufacturing

8/2004 - 8/2004 International Institute of Consulting & Training, Bloomington, Minnesota

Certification

Gage Calibration/Adjustment and ISO9001 Systems (ISO10012, ISO17025, ANSI-NCSL Z540-1,

ISO9000:2000, and ISO/TS16949:2002.

6/1987 - 6/1987 University of Wisconsin, Madison, Wisconsin

Certification

Production Painting

12/1985 - 12/1985 IPFW, Fort Wayne, Indiana

Certification

Statistical Quality Control

9/1980 - 9/1980 Ohio University, Lancaster, Ohio

Certification

Statistical Process Control

9/1971 - 6/1973 Shawnee State University, Portsmouth, Ohio

Associate in Applied Science Degree

A.A.S., Plastics Engineering (Graduated With Honors)

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