Software Technical Support
Resume:
Wesley R. Pabst
Danville, IL 61832
******.*****@*****.***
Education
Bachelor of Arts: History June 2007
University of Wisconsin-Parkside Kenosha, WI
Danville Area Community College Danville, IL
Work Experience
Allstate Insurance Company Champaign, IL April 2008- Current
Claims Adjuster:
Interview or correspond with claimant and witnesses, consult police and
hospital records to determine extent of liability.
Analyze information gathered by investigation, and report liability
decisions and recommendations.
Examine claims forms and other records to prepare report of findings of
investigation.
Negotiate claim settlements and recommend litigation when settlement
cannot be negotiated.
Giving full attention to what other people are saying, taking time to
understand the points being made & asking questions as appropriate.
Walgreens Accounting Center Danville, IL Dec 2007- April 2008
Technical Support Representative:
Maintain and administer computer networks and related computing
environments including computer hardware, systems software,
applications software, and all configurations.
Diagnose, troubleshoot, and resolve hardware, software, or other network
and system problems.
Confer with network users about how to solve existing system problems.
University of Wisconsin Parkside Kenosha, WI Aug 2006- May 2007
Assistant Baseball Coach:
Provide training direction, encouragement, and motivation in order to
prepare athletes for competitive games.
Identify and recruit potential athletes, arranging and offering incentives
such as athletic scholarships.
Analyze the strengths and weaknesses of opposing teams in order to
develop game strategies.
Instruct individuals in sports rules and game strategies in order to
achieve desired results.
University of Wisconsin-Parkside Kenosha, WI 2004- 2006
College Baseball Player
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