*** *** *** ***** 706-***-**** (H)

TONYA TOLAND

Waverly Hall, GA 31831 404-***-**** (Cell)

abnwjk@r.postjobfree.com

References available upon request

P ROFILE

Certified Senior Human Resource (SPHR) and Certified Compensation Professional (CCP)

with 10+ years diverse human resources experience with HR ERP implementation experience

including PeopleSoft and most recently SAP HCM.

“Tonya’s work has been very detailed, thorough and it is obvious she really knows her customer

group and understands their needs. I really appreciate her open mindedness and flexibility, because

in Compensation there is always multiple ways to skin the cat.”

- Vice President, Human Resources

6+ years of Functional Expertise in PeopleSoft HRMS v8.3

2 years of Functional Expertise in SAP HCM v6.0

Experience in one full-life cycle implementation (ASAP Implementation Methodology)

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Primary Module: HCM - Enterprise Compensation Management

Sub-Modules: Employee Self Service (ESS) and Manager Self Service (MSS)

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Secondary Modules: PA/OM – Personnel Administration/Organization Management

PROFESSIONAL EXPERIENCE

Senior Associate, Compensation 2008 - 2009

(Contract; Virtual-based)

Convergys, Inc.

Cincinnati, OH

Serves as a Lead in the support and development of client-based compensation programs, such

Bonus, Merit, Salary Structure movement; identifies and recommends trends and best practices to

align with the company’s culture and business objectives

Project Functional Lead overseeing the design, configuration, and daily support of the SAP

Compensation module

Serve as a Lead overseeing the annual compensation programs for client, such as Bonus, Merit,

Salary Structure movement, etc.

Serves as the primary contact person for the client regarding compensation issues and resolutions

Ensure all team members are trained/knowledgeable in SAP (client system of record)

Work closely with other functional departments, such as IT, Payroll, Benefits, and Performance

Mgmt in maintaining the accuracy of client data and its employees

Tonya Toland Page 2 of 3

AFLAC, Inc., Columbus, GA 2001 - 2008

Senior Compensation Analyst

SAP Knowledge:

HCM – Enterprise Compensation Management

Project Functional Lead overseeing the design and configuration of the SAP Compensation module:

Standard implementation of the HCM module with specific focus on the Compensation Module;

main areas covered were Compensation Administration, Compensation Plan Structure,

Compensation Plans & Reviews, Budgeting

Developed configuration and/or business process documentation for compensation components

Test planning and execution, including building of test cases, perform tests, and make changes to

configuration or processes based on results

Analyze business requirements, participate in To-Be/As-Is sessions, and training of key users

Served as the HR organization’s single point of contact assisting the Help Desk with user/training

issues for 4,200+ employee population

SAP Change Management Leader (Business Owner)

Change Management Leader for the SAP implementation project in the development of communication

and training strategies:

Developed awareness understanding and buy-in among key stakeholders (Executive Management

Meetings)

Developed and executed strategies to effectively transition employees at all levels to new

business processes, systems, and organizations

Led Change Management Team in the design of the overall communication strategies

Website

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Newsletters

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Memos (direct/indirect)

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Led the Change Management Team in the design and implementation of the following:

Training materials for End Users highlighting enhancements and new functionality

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(i.e. Job Aids, Presentations)

Instructor-led training plan

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Online training tool

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SAP Pilot Program targeting the HR end users in the testing/validation of the ESS/MSS

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modules

PeopleSoft Knowledge:

Previously served as the representative for the PeopleSoft committee charged with addressing the

tactical/strategic needs in the use of HR technology

Participated in UAT (user acceptance testing)

Served as a back-up to the HRIS team members in running data reports, such as headcount,

turnover, organizational, etc.

Tonya Toland Page 3 of 3

Human Resources Administrator (Generalist)

RealEstate.com, Atlanta, GA 12/99 – 12/00

Human Resources Specialist

MCI Telecommunications, Atlanta, GA 1/94 - 10/99

EDUCATION & PROFESSIONAL CREDENTIALS

Georgia State University - Atlanta, Georgia

Major: Information Systems

Certified Senior Human Resources Professional (SPHR)

Certified Compensation Professional (CCP)

AFFILIATIONS

America SAP Users Group (ASUG) WorldatWork

Atlanta Compensation Association (AACA) Society for Human Resources Management

(SHRM)

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