*** *** *** ***** 706-***-**** (H)
TONYA TOLAND
Waverly Hall, GA 31831 404-***-**** (Cell)
********@*****.***
References available upon request
P ROFILE
Certified Senior Human Resource (SPHR) and Certified Compensation Professional (CCP)
with 10+ years diverse human resources experience with HR ERP implementation experience
including PeopleSoft and most recently SAP HCM.
“Tonya’s work has been very detailed, thorough and it is obvious she really knows her customer
group and understands their needs. I really appreciate her open mindedness and flexibility, because
in Compensation there is always multiple ways to skin the cat.”
- Vice President, Human Resources
6+ years of Functional Expertise in PeopleSoft HRMS v8.3
2 years of Functional Expertise in SAP HCM v6.0
Experience in one full-life cycle implementation (ASAP Implementation Methodology)
o
Primary Module: HCM - Enterprise Compensation Management
Sub-Modules: Employee Self Service (ESS) and Manager Self Service (MSS)
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Secondary Modules: PA/OM – Personnel Administration/Organization Management
PROFESSIONAL EXPERIENCE
Senior Associate, Compensation 2008 - 2009
(Contract; Virtual-based)
Convergys, Inc.
Cincinnati, OH
Serves as a Lead in the support and development of client-based compensation programs, such
Bonus, Merit, Salary Structure movement; identifies and recommends trends and best practices to
align with the company’s culture and business objectives
Project Functional Lead overseeing the design, configuration, and daily support of the SAP
Compensation module
Serve as a Lead overseeing the annual compensation programs for client, such as Bonus, Merit,
Salary Structure movement, etc.
Serves as the primary contact person for the client regarding compensation issues and resolutions
Ensure all team members are trained/knowledgeable in SAP (client system of record)
Work closely with other functional departments, such as IT, Payroll, Benefits, and Performance
Mgmt in maintaining the accuracy of client data and its employees
Tonya Toland Page 2 of 3
AFLAC, Inc., Columbus, GA 2001 - 2008
Senior Compensation Analyst
SAP Knowledge:
HCM – Enterprise Compensation Management
Project Functional Lead overseeing the design and configuration of the SAP Compensation module:
Standard implementation of the HCM module with specific focus on the Compensation Module;
main areas covered were Compensation Administration, Compensation Plan Structure,
Compensation Plans & Reviews, Budgeting
Developed configuration and/or business process documentation for compensation components
Test planning and execution, including building of test cases, perform tests, and make changes to
configuration or processes based on results
Analyze business requirements, participate in To-Be/As-Is sessions, and training of key users
Served as the HR organization’s single point of contact assisting the Help Desk with user/training
issues for 4,200+ employee population
SAP Change Management Leader (Business Owner)
Change Management Leader for the SAP implementation project in the development of communication
and training strategies:
Developed awareness understanding and buy-in among key stakeholders (Executive Management
Meetings)
Developed and executed strategies to effectively transition employees at all levels to new
business processes, systems, and organizations
Led Change Management Team in the design of the overall communication strategies
Website
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Newsletters
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Memos (direct/indirect)
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Led the Change Management Team in the design and implementation of the following:
Training materials for End Users highlighting enhancements and new functionality
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(i.e. Job Aids, Presentations)
Instructor-led training plan
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Online training tool
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SAP Pilot Program targeting the HR end users in the testing/validation of the ESS/MSS
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modules
PeopleSoft Knowledge:
Previously served as the representative for the PeopleSoft committee charged with addressing the
tactical/strategic needs in the use of HR technology
Participated in UAT (user acceptance testing)
Served as a back-up to the HRIS team members in running data reports, such as headcount,
turnover, organizational, etc.
Tonya Toland Page 3 of 3
Human Resources Administrator (Generalist)
RealEstate.com, Atlanta, GA 12/99 – 12/00
Human Resources Specialist
MCI Telecommunications, Atlanta, GA 1/94 - 10/99
EDUCATION & PROFESSIONAL CREDENTIALS
Georgia State University - Atlanta, Georgia
Major: Information Systems
Certified Senior Human Resources Professional (SPHR)
Certified Compensation Professional (CCP)
AFFILIATIONS
America SAP Users Group (ASUG) WorldatWork
Atlanta Compensation Association (AACA) Society for Human Resources Management
(SHRM)