Customer Service Sales

*

Trisha M Wells

**** ****** ****** *****, ** 60545

630-***-****

abnwij@r.postjobfree.com

Objective

Seeking an exciting marketing role that can utilize my sales abilities and creative strategies that adds a

valuable contribution to revenue and to the organization

Skills and Abilities

Marketing Skills

• Designed, developed and implemented marketing and sales campaigns, promotions,

employee incentive programs and contests

• Evaluated target markets and proposed marketing strategies

• Maintained product catalogs and updated its contents daily

• Managed all phases of direct mail projects; monitored production teams; guided vendors;

oversaw print operations and coordinated mailing process

Communication Skills

• Promoted products and services; generated leads and initiated sales

• Addressed customer inquiries; interpreted and delivered information; proposed suggestions;

provided guidance

• Coordinated, planned and contributed at trade shows and special events

• Served as representative and liaison

Business Administrative and Project Management Skills

• Hired, trained, coached, supervised and evaluated contract staff members

• Led teams; chaired committees; initiated volunteer events and activities

• Achieved computer proficiency; demonstrated knowledge of Microsoft Word, Excel,

PowerPoint, Quark Xpress, Adobe Photoshop and all Internet functions

Education and Training

Columbia College International Academy of Design and

B.A. Sports Marketing Technology

Minor in Journalism B.A. Advertising and Design

2

Computer Knowledge

Microsoft Office (Word, Excel, Access, Publisher, Outlook); Adobe Photoshop; Adobe Illustrator; Adobe

InDesign; Adobe Acrobat Professional; QuarkXpress; ACT!; AS400; PPC; QuickBooks; SAP

Continuing Education

Customer Service Series 1, 2 & 3; Communication Skills; Sales Skills; Team Leadership; Diversity Workshop;

Management Skills; Conflict Management; Organizational Skills

Employment

01/2006 - Present Freelance Graphic Designer

Eye for Design Plano IL

3/2008 – 01/2009 Sales and Marketing Representative

Walter E. Smithe Furniture Geneva, IL

10/2007 - 03/2008 Business Development Coordinator

Advanced Technologies Lombard, IL

Group LLC

5/2006 - 7/2007 Marketing Coordinator

The Tape Company Elmhurst, IL

7/2004 - 5/2006 Customer Service Manager (Warranty)

Serta, Hoffman Estates, IL

http://www.linkedin.com/in/trishawells

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