Miranda Wicoff
Email: abnw71@r.postjobfree.com
PROFESSIONAL PROFILE:
Logistics and office professional with over 7 years of experience that is a goal-driven performer who
thrives in both independent and collaborative work environments
Astute in multi-tasking and absorbing new concepts under pressure
Experienced in heavy inbound and outbound telephone communication with excellent customer support
Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and
problem resolution skills
Proficient computer skills: Word, Excel, Access, Outlook, Lotus Notes, PowerPoint, SAP, web based
logistic tracking programs, inventory software, order processing systems as well as EDI systems.
WPM: 60+, accurate 10-key
PROFESSIONAL EXPERIENCE:
Logistics Coordinator
Expeditors International, Inc. 02/05-5/08 Dallas, TX
Processed and routed inbound/outbound air/ocean international and domestic freight to their
destinations
Determined method of shipment and prepared bills of lading, invoices and other shipping documents
Consolidated and managed multiple domestic trucks daily for product delivery
Collaborated closely with US Customs daily on bonded classifications, release of inbound freight and
procedures
Trained others on bonded freight guidelines and new initiatives implemented by US Customs
Increased revenue and revamped process of bonded freight by successfully developing new procedures
internally
Provided analysis and reports to management
Created and maintained schedules regarding departure, arrival and delays of cargo for over 10 internal
branches
Worked directly with airlines on cargo counts, weight, arrival information, nominations, tracking,
tracing and OS&D issues
Executed accounting and settlements for movements
Trained on general warehouse duties and forklifts
Sales Coordinator/Logistics Coordinator
Toshiba Ceramics America Inc. 8/03-12/04 Irving, TX
Operated multi-lined phones and maintained all front office duties
Scheduled appointments and processed client files
Arranged all interoffice travel and accommodations
Conducted in-house sales meetings
Prepared PowerPoint sales presentations and marketing literature
Managed schedules and forecasts for product orders from factory in Japan
Coordinated delivery of products to customers upon arrival
Developed and managed detailed inventory logs for local client warehouses of time sensitive products
Assisted in national product shows
Senior Inside Sales Account Specialist
Verizon Information Services 08/01- 02/03 Irving, TX
Developed and sold print and electronic advertising programs to small businesses across the US
Managed revenue accounts and cultivated new relationships with non-advertisers
Promoted from inside sales national call center to senior inside sales within one year
Designed and implemented advertising programs that consistently increased revenue
Participated in creation development in final artistic design
Miranda Wicoff
Email: abnw71@r.postjobfree.com
EDUCATION:
2008-09 Studied abroad in Spain to improve Spanish language skills and cultural knowledge
Completed two years of college at the combined colleges listed:
1999-00 Austin Community College Austin, TX
1998-99 Blinn Community College College Station, TX
LANGUAGE SKILLS:
Basic and Conversational Spanish
SPECIAL CERTIFICATIONS:
IATA/FIATA Cargo Agent Certification- Internationally recognized certification for the air cargo forwarding
industry.
REFERENCES AVAILABLE UPON REQUEST