Engineer Manager
Resume:
D A. M
AVID AGAT
** * * * * E A C R E E K L A N E 81 8 91 5. 4 30 8
O A K P A R K, C A 9 13 7 7 D A V I D . A. M A G A T @ G M A I L . C O M
SUMMARY OF QUALIFICATIONS
Senior Server Engineer with over 15 years of network and server experience, expertise in LAN
infrastructure and Microsoft Exchange messaging platform. Worked in small and large networks in
differing industries including: entertainment, mortgage lending, medical and dental supply, market
research, and software development. Proven ability to combine business and technical backgrounds to
help companies improve network stability, reliability, performance, and recoverability, by researching,
testing and deploying new technologies. Fluent in English and Spanish.
CERTIFICATIONS and TRAINING
Novell Certified NetWare Engineer (CNE, #6218747)
New Horizons:
Implementing and Administering Microsoft Exchange 2000 Oxnard, CA
Cisco CCNA Training Westlake Village, CA
Novell Continuing Certification Requirement (4.x to 5.x) Oxnard, CA
CITRIX 4.0 Presentation Server Administration Anaheim, CA
CITRIX 4.0 Presentation Server Advanced Administration Dyntek Irvine, CA
Advanced Blackberry 4.0 Administration Research in Motion El Segundo, CA
Microsoft MCSE Training (Windows 2000 Track) J.D. Power
Cabletron Switch Training Cabletron San Jose, CA
Microsoft MCSE Training (Windows NT 4.0 Track) Learning Tree University Thousand Oaks, CA
Novell Continuing Certification Requirement (3.x to 4.x) CompUSA Century City, CA
Fundamentals of UNIX Hewlett-Packard Palo Alto, CA
CNE Quick Course Certified Network Educators Woodland Hills, CA
Apple Engineering Reseller Apple Cupertino, CA
TECHNICAL SKILLS
Hardware (PC and Macintosh Related):
Cases Motherboards Video Cards Network Cards Sound Cards SCSI Controllers
CD-ROMs Fax/Modems DAT Mammoth DLT and LTO Tape Drives/Libraries
HP/Compaq Proliant and JetDirect, Dell PowerEdge and IBM X-Series Servers RAID Arrays
APC Symmetra and Silcon UPS’s Xerox DocuCenter Ricoh Aficio
Canon ImageRunner Multifunction Printer/Copiers
Software:
Microsoft Windows Server (thru 2003) Exchange Server 5.5/2000/2003 Novell NetWare 3.x, 4.x, 5.x
Microsoft Office (thru 2003) Visio VERITAS BackupExec/NetBackup, SnapManager for Exchange
Sybari Antigen McAfee GroupShield/WebShield/VirusScan Norton Ghost Remedy RemoteAdmin
PCAnywhere VMWare Virtual Center Blackberry Enterprise Server RightFax Enterprise Server
CITRIX Metaframe Presentation Server Executive Undelete/Diskeeper Microsoft Desktop Operating
Systems (thru Vista) NetIQ DRA Priasoft Mailbox Migraiton Manager Symantec Brightmail
Appliances
IPX TCP/IP AppleTalk DLC WINS DHCP DNS iSCSI
David A. Magat Page 2
PROFESSIONAL EXPERIENCE
MOVE SALES, INC. WESTLAKE VILLAGE, CA 2008-2009
MESSAGING ENGINEER
Responsible for the health and continuous improvement of Move’s messaging environment,
consisting of 1,600 mailboxes, 6,500 mail-enabled Public Folders, and externally hosted mail
accounts for Realtor.com and other real-estate related websites owned by Move.
Consolidated Exchange Anti-virus management and reporting by implementing Antigen
Enterprise Manager.
Eliminated 1 MILLION spoofed e-mail messages per week by implementing Sender Policy
Framework (SPF) on the move.com and homestore.com e-mail domains.
Configured and deployed new Exchange and Blackberry servers to bring the environment to a
more consistent build standard, and to support the technical integration of the Top Producer
division of Move.
Created instructional and reference documents on SharePoint to assist Messaging and Security
Team members as well as Service Desk staff.
Daily Operations and Level 3 escalation support.
SAINT JOHN’S HEALTH CENTER SANTA MONICA, CA 2008
Contracting Through T2 Technology Group
S E N I O R S Y S T E M S A D M I N I S T R AT O R
Daily Operations and Level 2/3 Infrastructure Support. Assist Help Desk and PC Technicians to
troubleshoot and resolve tickets when needed. Participate in weekly staff meetings, and bi-weekly
meetings with IT infrastructure personnel from other affiliate hospitals nationwide.
Project Lead for inter-organizational e-mail migration of over 2,500 mailboxes, to facilitate
collaboration with other affiliate hospitals and move toward a centralized management model.
Used Priasoft Migration Manager to migrate mailboxes, and Microsoft utilities: CSVDE, LDIFDE,
and ADModify to prepare target domain by mail-enabling accounts prior to migration.
Project Lead for backup-to-disk upgrade/backup restructuring. Worked with vendor to plan,
install and configure 30TB Hitachi WMS100 to extend backup capabilities and improve
performance. Inventory all servers, validate backup selections, schedules, notifications.
ST. JUDE MEDICAL, CARDIAC RHYTHM MANAGEMENT DIVISION SYLMAR, CA 2003 – 2008
Global Leadership in Medical Technology
S E N I O R S E R V E R A D M I N I S T R AT O R
Oversaw messaging environment in largest division of St. Jude, hosting over 3,100 mailboxes with
Exchange 2003 in an active/passive cluster configuration for back-end storage, and one dedicated
front-end server. Oversaw and administered the Blackberry Enterprise servers, RightFax Enterprise
servers and Windows print servers hosting over 200 print queues, performed backups and restores,
including restoring historical data involved in litigation. Administered user accounts, and managed a
server farm of over 200 physical and virtual Windows servers, server patching and Exchange
maintenance during scheduled maintenance windows along with four other Windows administrators.
Member of Virtual Exchange Team tasked with the overall health and architecture of the entire
enterprise mail system across 3 data centers servicing over 12,000 mailboxes.
Project lead to replace McAfee GroupShield with Sybari Antigen for e-mail anti-virus.
Member of Core Exchange Migration Team, preparing existing Exchange 5.5 environment for
Exchange 2003 migration. Reduced backup and recovery times by 500% using Quantum DX100
backup-to-disk device.
Member of Canon Output Management project team. Participated in evaluation and selection of
vendors, and created network and RightFax accounts for over 100 multi-function print devices
spanning across 5 separate physical locations.
David A. Magat Page 3
Built and maintained current CITRIX Metaframe 4.0 production farm.
Improved remote management by harvesting unused Compaq Remote Insight Boards, and
installing them in generation 1 and generation 2 Compaq/HP servers, and configuring all
essential servers for remote control and power down.
Simplified backup architecture by consolidating jobs and changing retention policies reducing the
overall amount of administration and cost of consumed media and offsite storage costs.
Involved with Sarbanes-Oxley (SOX) compliance and other confidential legal discovery issues.
De facto subject matter expert for Microsoft Exchange, Blackberry, RightFax, CITRIX, and
NetBackup for Windows technologies.
Mentored junior administrators, created documentation (departmental work instructions or
DWI’s), conducted training sessions for fellow server administrators.
J.D. POWER AND ASSOCIATES W ESTLAKE VILLAGE, CA 1998 – 2003
A marketing information company
SENIOR NETWORK ENGINEER
Oversaw all aspects of networking activities consisting of corporate headquarters, 4 domestic and 4
international offices in an enterprise of approximately 150 production servers in 3 Microsoft production
domains. Researched, tested, upgraded and deployed new and existing technologies. Microsoft
Exchange expert in charge of all electronic messaging aspects including: architecture, server sizing,
backup and recovery, site expansion, virus and spam prevention.
Stabilized corporate e-mail system in 1998 by implementing no-loss recovery setups based on
Microsoft’s Exchange Disaster Recovery White Paper, disabling circular logging which improved
performance, defragmenting information stores during monthly maintenance windows using
ESEUTIL, and extracting mailboxes to PST for archiving using EXMERGE, and separating
Outlook Web Access and SMTP traffic to a separate server, resulting in a 99.9995% aggregate
uptime during the past 5 years.
Expanded corporate server farm from 30 servers to 150 servers while maintaining overall uptime
exceeding 99.97% for 4 straight years.
Introduced the following technologies: Norton Ghost for use by Help Desk in imaging new PCs
reducing PC configuration times, Information Store-level anti-virus for Exchange by Sybari
ensuring virus scanning and protection of messages prior to being delivered to user inboxes,
remote control technology using Compaq Remote Insight Boards (RIB’s) and Dell Remote
Access Cards (DRAC’s) improving remote administration capabilities in offices without IT staff,
subject-line and sender filtering at the SMTP gateway preventing more than 15,000 unwanted e-
mails daily from arriving, saving space and user deletion time.
Upgraded all backup servers from ArcServe to BackupExec improving Exchange recoverability
and increasing backup speed.
Developed login script engine using nested batch files to allow Windows NT to mimic Novell
login scripts saving over $20,000 in outsourcing costs, $3,000 of internal labor costs, and saving
licensing costs for 3rd party software
Facilitated migration to Windows 2000 Active Directory by migrating all data off Novell NetWare.
Installed or replaced all enterprise Exchange servers in six field offices as well as corporate
headquarters increasing productivity by load balancing.
Installed Equitrac Printer Accounting Software for departmental tracking and billing of printing
costs.
INDEPENDENT CONSULTANT 1997 – 1998
INTERNEXUS AGOURA HILLS, CA
A web hosting and business services company
COMPUTER MANAGEMENT AND MARKETING, INC. IRVINE, CA
David A. Magat Page 4
An Orange County based consulting company
Designed and implemented networks for company clients.
Researched and evaluated new technologies.
Prepared training materials and provided training for company clients.
DENTSPLY IMPLANT ENCINO, CA 1994 – 1997
Dental implant division of Dentsply International.
PC & N E TW O R K S YS T E M S S U P E R V I S O R
Managed and supported all on-site and off-site PC’s, laptops, and Macintoshes. Defined, revised and
established desktop PC policies and standards regarding hardware and software, and end-user
proficiency levels. Trained field personnel at trade shows and sales meetings. Promoted from Network
Administrator to Supervisor. Honored as Employee of the Month, February, 1995. Fifteen-time
recipient of QUEST (Quality-Excellence-Service-Teamwork) citation. Supervised PC Coordinator, who
was responsible for coordination of all PC related configurations, repairs, and end-user training.
Developed MIS Work Tracking form using Exchange Forms Designer enabling Sales Director
and General Manager to view completed MIS tasks.
Engineered, tested, deployed and completed field sales automation project using Microsoft
Exchange on 30 remote laptops improving delivery of daily sales numbers to laptops using e-
mail instead of sending them monthly on greenbar paper.
Converted entire Microsoft Mail system to Microsoft Exchange enhancing staff collaboration.
Established complete corporate anti-virus protection using Norton Anti-Virus NLM on Novell, with
automatic workstation updates increasing protection of corporate data.
Introduced Remote Access technology to include sales management using Windows NT,
NetWare Remote Access & Gateway Service allowing remote connectivity and administration.
Developed in-house training of staff with weekly “Lunch and Learn” sessions resulting in
improved user productivity.
EDUCATION
BS, Business Administration San Diego State University San Diego, CA
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