Manager Project
Resume:
KariAnn Wiles, SPHR
507-***-**** ***********@*****.***
Public Profile: http://www.linkedin.com/in/kariannwilessphr
SPHR certified Business Partner and Talent Acquisition professional - a facilitator of change and strategic planning, with
particular strengths in recruitment and employment processes, employee relations, management coaching, and
performance management in both organized and non-union environments. A champion of workforce diversity, with a
commitment to implementation of best practices in HR. Experience in multi-site management in a wide range of
industries, including Manufacturing, HealthCare, Retail, and Business Consulting Services. Outstanding communication
and reasoning skills.
FULL CYCLE RECRUITMENT WORKFORCE DIVERSITY
EMPLOYEE RETENTION PERFORMANCE MANAGEMENT
BUSINESS CONSULTATION SUCCESSION PLANNING
TEAM LEADERSHIP BENEFITS ANALYSIS AND ADMINISTRATION
CHANGE MANAGEMENT COMPENSATION PLANNING - ADMINISTRATION
EMPLOYEE/LABOR RELATIONS MENTORING/PROFESSIONAL DEVELOPMENT
IMMIGRATION/VISA EXPERTISE WORKER’S COMPENSATION MANAGEMENT
EDUCATION / TRAINING:
BS Organizational Management and Labor Relations (Q2/09) Concordia University, St. Paul, MN
Senior Professional in Human Resource Certification (SPHR) Davenport College, Grand Rapids, MI
QS 9000 Quality Systems Certification Program The Right Place, Grand Rapids, MI
Leadership I, II and Communication - Masters Program The Employers Assoc., Grand Rapids
OSHA/HAZMAT/EPA Compliance Training
AFFILIATIONS: SHRM – Society of Human Resource Mgmt Women’s Leadership Council
ARES - Amateur Radio Emergency Services RARExpo – Non-profit Co-Chair
RARC – Former VP/Pres. WMRR – W. Michigan Recruiters Roundtable
Minnesota Recruiters Group TalentBar HR Network
HR World Expert Group Talent Acquisition Executive Group
EXPERIENCE:
HR Business Partner/Sr. Talent Acquisition Prof. MP Professional/CTG/AIC Bloomington, MN 8/00 – Present
Currently the senior member of the Midwest Region Professional Team for a $21 Billion industry leader, serving 95% of
Fortune 500 companies. Provide consultative HR services to client partners in needs assessment, organizational
development and planning, salary and incentive recommendations, and a wide range of HR practices and standards.
Mentor junior recruiters, associate recruiters, and recruiting administration staff. Strategic analysis and planning,
branding efforts, process improvements, and implementation of best practices in full lifecycle recruitment of higher end
technical, engineering, professional, supply chain, and management candidates for high-visibility Business Partners; such
as IBM, The Mayo Clinic, United Health Group, Blue Cross, Medtronic, Target, and Best Buy.
Employee relations, including employee satisfaction surveys, managing grievances, retention programs.
Recruitment and full on-boarding of new consultants, including negotiation of salary/benefit levels, letters of
engagement, etc, as well as ongoing employee relations, Workers Comp and UI Claims management.
Extensive experience with immigration documentation including TN, F1, H1B, EAD, Green card processes.
Responsible for Compliance to established industry quality standards, as well as federal and state employment/wage
requirements. Perform exit interviews and participate in 360 degree performance appraisals process.
Reporting and analysis of recruiting, retention, and performance matrixes.
Instrumental in sub-supplier selection, staffing vendor management, RPO processes, and service level agreements.
Utilization of a wide range of current technology, including several applicant, sales, and order tracking databases and
applications, intranet, self service web portals, etc.
KROPF FRUIT COMPANY Director of Human Resources 8/98 – 8/00
Multi-site HR management responsibilities including job analysis and development of related position descriptions and
postings, policies and operating procedures.
Research, design and administration of compensation and benefit programs, recruitment and employment processes.
With up to 6 direct reports, provided consultative services to supervisors/sr management on all HR issues.
Developed and inventoried HR policies, practices and standard operating procedures.
Responsible for development, planning, and implementation of employee relations functions, including companywide
social events, recognition and retention programs.
Supervised automated payroll administration.
Responsible for compliance to established quality standards, as well as federal and state employment laws.
Worker’s compensation and unemployment case management.
Conducted plant safety inspections, risk assessments, incident investigation, and audit compliance records.
As Safety Committee Leader, facilitated training sessions on HAZMAT, confined space entry, lockout/tagout and
shutdown procedures.
DECC COMPANY Manager of Human Resources Development 8/96 – 8/98
Major Accomplishments:
As a member of the senior management team, functioned as a strategic HR partner and change agent during company re-
engineering and QS-9000 quality certification process.
Received certification as an Internal Quality Auditor, Certified First Responder and Safety Team Captain.
Implemented the company’s first reward and recognition, employee retention, and light-duty work programs,
resulting in a 40% reduction in turnover and over $100k/yr savings in lost time wages.
Performed facility-wide job analysis and evaluation, as well as compensation analysis and performance management.
Developed performance metrics and analysis tools.
Trained line supervisors and managers to a 360 degree performance review process.
Developed and inventoried HR policies, practices and standard operating procedures.
Presented recommendations to executive team relevant to HR best practices, process improvements, succession planning,
union avoidance, and organizational development.
Partnered with department managers in team building, performance management, and professional development.
Responsible for development, planning, and implementation of employee relations functions, including companywide
social events, recognition and retention programs.
Facilitated individual and group training seminars, benefit enrollment sessions, and quality inspections.
Project manager for conversion to HRIS and electronic transfer timekeeping systems.
Conduct plant safety inspections, risk assessments, incident investigation, and maintained logs/audit compliance records.
Facilitated training sessions on HAZMAT, confined space entry, lockout/tagout procedures.
BUTTERWORTH CONTINUING CARE GROUP Human Resource Manager 7/95 – 8/96
Multi-site HR Management responsibility for up to 500 employees in long term care, traumatic brain injury units, and
foster care facilities for developmentally disabled clients. Supervision of up to 8 staff members.
Major accomplishments:
Coordinated the staffing and HR Department efforts to eliminate usage of external staff augmentation, resulting in
net organizational savings of over $300,000.
Reduced staff turnover by 90% in less than one year.
Developed an international recruitment program aimed at acquiring licensed nursing personnel from global sources.
Responsible for development, planning, and implementation of employee relations functions, including companywide
social events, recognition and retention programs.
Research, design and administration of compensation and benefit programs.
Redesigned the nursing staff recruitment and selection processes, and initiated continuing education programs.
Responsible for compliance to established JCAHO quality standards, OSHA regulations, as well as federal and state
employment laws.
Worker’s compensation and unemployment case management.
CAREER NOTE: Additional work experience as follows:
HR Manager for Sunshine Services (7 yrs), (Business services)
Staffing Manager for PDQ Personnel (2 years), (Staffing – Multi-Site Manufacturing/Administration)
Regional Staffing Manager for Corp. Staffing Resources (2 years) (Multi-site Manufacturing/Administration)
Assistant Administrator/Community Education Director for PeopleCare, (2 years), (Non-profit, Health Care)
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