Michael L. Tremblay

CONTACT NUMBER: 843-***-****

**** ******* ** ***** #*** Surfside Beach, SC 29575

Email: abnw27@r.postjobfree.com

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PROFILE:

Senior professional in Property and Community Management experienced in supporting

all aspects of managing multi-family properties seeking a challenging position in a

company which allows me to utilize my skills, knowledge, and experience to accomplish

a common mission.

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QUALIFICATIONS SUMMARY:

Multi-family condo/residential/apartments/affordable housing experience

Personnel management and staff development: Skilled at communicating

effectively, assigning and supervising the work of others

Experience in leasing, marketing, construction, and tenant relations

Extensive knowledge of principles and practices of property/community

management and of applicable federal, state, and local laws and regulations.

Strong written, verbal, and innovative problem solving skills. Attention to detail,

strong sense of urgency

Ability to negotiate, develop and prepare all types of property agreements

Ability to produce high quality work and meet deadlines in a fast paced, high

volume environment successfully. Consistent above average reviews

Solid organizational and time management skills

Property Manager: Willow Creek Apartments 364 Units

General Manager: Equity Lifestyles Community 567 Sites

General Manager: Apache Campground/RV Park 1052 Sites

Condo Management 5 years: Windward Homeowner’s Association, NC, 196

units, Resort-type lake front community

Homeowner Association Management 5 years: Briarcliff Homeowner’s

Association, Banner Elk, NC) Multi-family resort-type ski community.

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PROFESSIONAL CREDENTIALS & EDUCATION:

o SC Property Manager License

o Association Management Specialist® (AMS®)

o Certified Manager of Community Associations® (CMCA®)

o Fair Housing, Tax Credit (updated 2009), Rent Roll, AMSI, Lease Up

o Budgeting, P&L Accountability, and Service Networking

o Risk Management which include OSHA, EEOC, and ADA

o Disaster Housing and Inspector Training for FEMA

o Computer Skills: Microsoft Office, Internet, Proficient in Property Management

Software

o HVAC Certified; EPA/SPA/Pool Certified

Additional Professional Courses and Training

Community Association Institute (CAI)

o Risk Management

o Facilities Management

o Financial Management

o Association Communications

EDUCATION:

Wentworth Institute, Boston, MA, Electronic Engineering Degree

Executive Management Program, College William & Mary, Williamsburg, VA

WORK EXPERIENCE:

JLG, INC.

South Carolina and North Carolina 2007-2009

Property/General Manager: Condo, Residential, Apartment, RV

Contract Services for Property Management, Facilities Operations, Marketing & Sales

CONTRACTED POSITIONS:

IMPERIAL PROPERTY MANAGEMENT, 2008-2009

Property Manager/Homeowner Association Manager

Set up Property Management/Homeowner Docs/Policy Procedures

Implemented Online Reservation System

Set Up Operation Policy/Procedures

Set Up Risk Management Policy/Procedures

Worked with Team on Grand Opening Events

LAKE NORMAN RV RESORT Charlotte, NC 2007-2008

Responsible for management and operation of New RV Resort on Lake Norman

General Manager/Property Manager/Facility Manager

Project Management of Construction for New RV Resort Site

Authored Homeowner Docs/Policy Procedures

Researched/Implemented Online Reservation System

Authored Office Policies/Manuals/Rules and

Implemented Facility Operation Policy/Procedures

Implemented Risk Management Policy/Procedures

Developed/Scheduled Grand Opening Events

EQUITY LIFESTYLE Newport, North Carolina 2007

General Manager 567 Sites On Bogue Sound

General RV/Mobile Home Park Resort Management:

General Manager/Property Manager/Homeowner Association

Lease lot/park model sales and marketing

Maintained customer service and public relations using clear, concise and

effective communication skills with customers, co-workers, managers and

residents

Performed daily management: budgeting, project planning, financial, collections

and implementation, risk management, Board meetings, etc.

Oversaw facility management, maintenance, projects, ARB meetings, overall

security and owner/renter issues and goodwill

Incorporated and utilized strong multi-tasking and leadership skills

PROPERTY MANAGEMENT COMPANY Myrtle Beach, SC 2006-2007

Community Association Manager 1600 High Rise/Condo Units

Portfolio Manager for Community Associations:

*High-rise Resort Condominiums

*Planned Unit Developments(PUD)

*All community amenities included pools, clubhouses, and recreational areas.

Daily management of multiple properties: Community Board meetings, budgeting,

project planning, financial, collections and implementation, risk management, etc. All

facets of facility management, maintenance, projects, ARB meetings, overall security and

owner/renter issues/goodwill.

APACHE FAMILY RV PARK Myrtle Beach, SC 2003-2006

General Manager 1052 Sites (Mobile Home Sites/RV Sites)

Responsibilities Include Total P&L Accountability to Board of Directors with a $6

Million Operating Budget

General Management and Sales:

o Lease lot and Park Model Sales

o 2 Full Service Restaurants/Bait/Tackle Retail

o Arcade/Game Area

o Full Service Trading Post Convenience Store

1052 RV/Campground Sites:

o 300 + Permanent Sites-Rental Program

o 290 + Annual Sites; 350 Sites

Homeowner Association Management:

o Full Association management responsibilities, budgeting, & financials,

Direct Management of 35 full time to 100 employees (in season):

Maintenance Manager and Staff

Office Manager, Assistant Manager, General Accounting and Reservation Staff

WILLOW CREEK APARTMENTS Columbia, SC 2002-2004

Property Manager In Charge: 364-Unit Apartment Complex

Responsibilities included all facets of property management

Rent Roll, AMSI, Tax Credit, and Lease Up experience

Managed staff of Leasing Agents, Assistant Property Manager, and 4

Maintenance Techs

Apartment Rental Average: Low-$460 per mo. High-$700 per month

Maintained 95% Occupancy Rate: UP 8%

Delinquencies reduced down from $32,000 to $5,900

Re-aligned Maintenance Department, hired Supervisor plus 2 techs

Reduced Service requests from 194 to 50

M&J ASSOCIATES, INC. South Carolina/North Carolina 1999-2002

Sales Manager/Owner

Solution Sales, Real Estate/Property Management, Manufacturers’ Representative

Contract Manufacturing.

Accomplishments:

Implemented budgets/capital improvement forecasts. Responsible for all aspects

of management related to HOA dues, collections/maintenance/property managers

contracts and monthly reports for homeowners.

Directed and negotiated the necessary warrantee work needed for defective

original contractor roofing and siding work done during construction phase.

M&J ASSOCIATES, INC. (Continued)

Negotiated with FEMA to eliminate two existing buildings that were erroneously

tagged as being in a flood zone. Resulted in substantial savings to homeowner’s

insurance burdens.

Reduced homeowners’ delinquency from $2500 to $197.

No special assessments were imposed during my tenure.

Reserve funds were in excess of $87,000.

Manager/President: Windward Homeowner’s Association, Lake Norman, NC &

Briarcliff Condominiums, Banner Elk, NC 1999-2002

SAEHAN MEDIA AMERICA Headquarters: San Diego, Calif./International

Regional: Charlotte, North Carolina 1992-1999

(DIV. SAMSUNG, INC.)

National Sales Manager

Division of Fortune 500 Korean Manufacturer Samsung Electronics.

Developed North American market for its audio/video magnetic coated recording

tape/injection molded consumer product lines.

Directed the re-formulation and modifications of existing coating lines and re-

design of existing injection molds to re-position company sales in the professional

audio/video/computer/optical industry.

Resided in Seoul, Korea handling the development stages. After implementation,

company gained over 24% of market share with my direct sales contribution well

over $35,000,000.

REFERENCES AVAILABLE UPON REQUEST

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