Demian Hurst - Technical Writer, Web Designer, Master Auto Technician - Resume Page 1 of 3

DEMIAN HURST

Technical Writer / Web Designer / Consultant / Master Automobile Technician

Mission Viejo, CA 92691 949-***-**** abnvqp@r.postjobfree.com

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SUMMARY

Technical writer, proofreader and technical editor with 13 years experience. Web Designer with 10 years

experience. Master Automotive Technician with 19 years experience. My clients have included Raytek, Gates,

Bussman, Mazda North America, Mitchell1, MAZDASPEED, Aamco among many others.

Experience includes FrameMaker, SGML, HTML, XML, Windows, Adobe PageMaker, InDesign, Photoshop,

Illustrator, ArborText Epic Editor, Word, Dreamweaver, Hot Metal Pro, Tech 1 & 2, Mazda Modular Diagnostic

System (M-MDS), Snap-On MT2500, VCM, Mitchell On-Demand, graphic design, art, photography, and more.

Available for a permanent or contract position for onsite, offsite, or mix, anywhere in the Orange County Area.

Other cities are possible with telecommuting. Full-Time position desired.

TECHNICAL SKILLS

Software: FrameMaker (+SGML, XML), SGML, HTML, XML, Windows, Adobe PageMaker, InDesign, Photoshop,

Illustrator, ArborText Epic Editor, Word, Dreamweaver, Hot Metal Pro, Microsoft Visio, Microsoft Office, Adobe

Acrobat, Dreamweaver, Adobe Creative Suite, Fireworks, XML Spy, Web Link Validator, Interwoven Content

Management System, and more.

EDUCATION

Santiago Canyon College, Orange, CA

Currently attending backflow prevention testing certification classes to become certified backflow device tester

in California.

University of California, San Diego

Specialized Certificate, 2003. Received Specialized Certificate in E-Business. 4.0 GPA

Edutek Professional College, San Diego, CA

Professional Diploma, Automotive Technician, 1994. Graduated with diploma in Automotive Technology.

Highest marks in class for each section 3.7 GPA

Mazda Training, Irvine, CA

Certified in Electronics, On-Board Diagnostics

General Motors Training, Burbank, CA

Certified in Electronics, GM Fuel injection (Port, TBI, CPI), Corvette powertrain and electronics, Passlock, Air

Bag Systems, Security Systems

Mesa College, San Diego, CA

Completed Computer Aided Drafting classes.

City College, San Diego, CA

Attended Technical Illustration classes.

PROFESSIONAL EXPERIENCE

Specialist, Technical Information - Mazda North American Operations - Irvine, CA, 2004-2009

Authored and edited data for customer and professional use, including print, electronic and web site

mediums.

Uploaded and processed SGML, XML and HTML data and upload to Mazda Service Support Site.

Oversaw printing and distribution of workshop manuals, wiring diagrams and related materials.

Reviewed and approved vendor bids and oversaw scheduling and completion of vendor projects.

Created, reviewed, validated and coordinated release of technical service bulletins and recalls. Created PDF

and XML files of bulletins and recalls and loaded onto web site.

Sole author and creator of technician bi-monthly M-Tips newsletter, compile content, take pictures, edit

images for print, create articles, create layout, arrange printing and distribution.

Created magazine print ads and web content for MAZDASPEED motorsports division.

Worked with vendors to acquire images for our many B2B and B2C publications.

Created consumer user guides for systems such as blind-spot monitoring, Bluetooth hands-free and

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navigation systems.

Worked directly with technical hotline, accessory operations, sales, marketing, and dealerships to provide

repair information assistance.

Technical Writer, Specialty Products - MitchellRepair / Mitchell1 - Poway, CA, 1997-2004

Wrote and edited technical articles for automotive diagnosis and repair working with factory service

information and make changes and/or corrections and notify manufacture of problems found and corrections

made.

Worked with factory service information such as Mercedes WIS, GM S12001, Ford, VW, Audi, Mazda.

Worked with after market companies such as NAPA, Gates & Aamco to plan, design and publish specific

literature and applications based on our technical information database.

Was responsible for layout and all content of the Gates Timing Belt Replacement manual and Gates Hose

Applications catalog as well as BUSS Fuse application catalog.

Senior Editor in charge of Heavy Truck Repair (HTR) product articles.

Smog/Electrical Technician - Bob Stall Chevrolet - La Mesa, CA 1995-1997

Used cars smog and reconditioning technician.

Increased profit margin on used car sales by keeping reconditioning costs to a minimum while maintaining

safety and quality of the vehicles being sold.

After market and factory alarm installer and troubleshooter (1 of 3 technicians).

Extensive factory training and certification, specializing in Corvettes and Electronics/Body Control

Systems/On-Board diagnostics.

Smog/Used Car Technician - Courtesy Chevrolet - San Diego, CA 1993-1995

Smogged and reconditioned used cars, trucks and motor homes.

Served as used car reconditioning manager for 2 months during restructuring.

Heavy Equipment Maintenance Tech - S.D. Commercial Fleet Maint & Repair - San Diego, CA 1991-

1996

Performed Periodical Maintenance Inspections (PMl's) on semi's and trailers.

Performed light and heavy line work when necessary.

CERTIFICATIONS

ASE Master Auto technician.

ASE Master medium/heavy truck technician.

ASE Master Machinist.

ASE Master Body technician.

ASE certified under car specialist.

ASE certified in alternative fuel vehicles.

ASE certified truck equipment technician.

ASE certified part specialist.

GM Certifications for Specialized Electrical Training, Corvette Electronics, Corvette Diagnostics, CPFI Fuel

Systems, Strategy Based Diagnostics.

PUBLISHED WORKS (PARTIAL)

Automotive Technical Repair Information

My work is available and seen at every Mazda dealership in the US and Canada as well as every subscriber to

Mitchell1 On-Demand. This information encompasses a large variety of information, from Marketing to

Technical Service Bulletins to Wiring Diagrams to Repair information.

2008-2009 CX-7, 2008-2009 CX-9, 2008-2009 Mazda5 Navigation, Bluetooth and Blind-Spot

Monitoring User's Guide

Instructs customers how to properly set up and operate the navigation, Bluetooth and Blind-Spot Monitoring

system in their new vehicle. Included with every new vehicle equipped with Navigation, Bluetooth and/or

Blind-Spot Monitoring.

M-Tips Technician Newsletter

Bi-Monthly technician newsletter with articles showing tips on how to repair vehicles quicker and pinpoint

issues. In late 2004 took over compiling of technical articles and creation/layout of existing 2 color, 3 page

publication. Developed into 4-color 8-page publication. Distributed to 700 master technicians and 700 dealers

on a bi-monthly basis. Samples in portfolio section.

Technical Service Bulletins/Recalls

Technical information showing technicians known issues of new vehicles and how to properly repair. Samples

in portfolio section.

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MAZDASPEED Web Banners

A variety of banners were created for members of the MAZDASPEED contingency program for participants to

place on their web sites to link.

http://www.mazdaspeeddevelopment.com/banner/banners.html

Motor Service Magazine

Monthly publication for automotive technicians. Contributed articles to the February 2001 (Tip for replacing

Heater Cores on Chevy Trucks), May 2001 (Tip for diagnosing a Tire Pressure light on Corvettes) and July 2001

(Tip for diagnosing wind noise on vehicles).

Raytek AutoPro ST Non-Contact Thermometer Users Guide

Guide to use this automotive focused product to diagnose various issues on vehicles. Sample in portfolio

section.

VOLUNTEER WORK

Lakeside AYSO

Coached my son's U6 boys soccer teams for 2 years.

Mission Viejo AYSO

Coached my son's U8 and U10 boys soccer teams for 4 years.

North Mission Viejo Little League

Managed and Coached my son's AA, AAA and Majors little league teams for 4 years.

Faith Chapel, La Mesa, CA

Was Lieutenant Commander of Royal Rangers, a faith-based Cub-Scout style organization for boys.

Cub Scouts Pack 720, Mission Viejo, CA

Worked with my son's through their advancements and activities. Currently Cub Master.

National Automotive Technicians Education Foundation

Served on the NATEF board for ASE to re certify Southwestern College to continue the ASE certification

programs in 1997 and Cuyamaca College in 2003.

http://www.natef.org/about.cfm

Short Track Racing Crew Chief

Coordinated and oversaw 1999 Cajon Speedway championship bomber stock team. Crew member of 2001

Cajon Speedway 2nd place street stock. Coordinated sponsorship and design presentation packages for

prospective sponsors. Coordinated and designed graphics for vehicle and uniforms. Wallace and Hagen Racing

web site Web master.

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