Management Manager

JENNIFER R OVERKAMP *** Highland Park Drive, Apartment E, Chesterfield, MO 63017

************@*******.*** • 314-***-****

PROFESSIONAL SUMMARY

Administrator with over ten years of experience in a range of administrative and office operations including office management, IT

purchasing and procurement, coordinating schedules, preparing correspondence, generating reports, and responding to inquiries.

Superior ability to identify areas and expenses that can be streamlined, thereby saving the company and clients money. Experienced in

management, materials planning and development, contract administration, vendor negotiations, and customer relations. Software

experience includes Microsoft Office (Word, Excel), Remedy, Vantive, Solomon, MAS 90/200/500, Peachtree, McAfee Help Desk

KEY STRENGTHS and ACCOMPLISHMENTS

Specialist in reducing expenses and implementing Created and implemented SOP for purchasing

cost effective measures to conserve capital department

Procurement Process Improvements Managed purchasing related functions to in house and

Internal Auditing Systems customer related purchases

Budgeting Forecast Trained staff in procedures and operations

Vendor Negotiations & Contract Management Part of a team responsible for the development and

execution of operational plans

PROFESSIONAL EXPERIENCE

Maryville Technologies, St. Louis, MO 2004 to 2008

Product Specialist

Executed end user software and hardware purchases from conception to completion for one of St. Louis’ leading independent IT

professional service firms.

Maintained a large customer base that included Sprint, Centric, C.S.G. Inc., and UMB Bank

Handled both small and large budget IT projects

$8M average project budget for Sprint with several projects overlapping consecutively

Processed sales orders and purchase orders for IT equipment and services including support contracts

Maintained a working knowledge of a variety of vendor software and hardware offerings that included Sun, Symantec, HP, F5,

CA, CompuWare, EMC, Checkpoint, MIR3, Netscout, Opalis and VMWare.

Maintained monthly POS reports for vendors

Approved and reconciled manufacturer invoices

Tracked and monitored IT projects through completion, facilitating returns or replacement of defective product if necessary

WAN Technologies, Inc, St. Louis, MO 1996 to 2004

Managed service provider offerings, network management services and Internet protocol communication solutions.

Director of Purchasing (2002 – 2004)

Managed purchasing related functions to in house and customer related IT purchases.

Reviewed requisitions, obtain quotes, and award bids for telecom equipment, maintenance and installation

Managed inbound receiving and outbound shipment of $12M annually of equipment

Maintained and nurtured relationships between high end IT vendors and WAN

Analyzed detailed purchasing data along with cost and cost savings plan for future financial periods

Purchasing / Office Manager (1998 to 2002)

Managed $2M in-house inventory including cycle counts and yearly physical audit

Created and maintained monthly vendor reports

Resolved IT RMA issues

Assist management with communications - letters, telephone calls, and presentations

Maintained executives' awareness of tasks, appointments, standing commitments and information to others on availability

Assisted with corporate travel arrangements including conference and trade show registration, accommodations and logistics

Managed meeting details and needs

Maintain confidential information

Managed the flow of internal information for the company

Purchasing Agent (1996 to 1998)- Created and reviewed IT purchase orders to ensure they adhere to procurement best practices.

Managed in-house Siemens phone system. Provided support to requisitioners. Developed and managed schedule for cycle counts.

Produced reports for management with inventory shrinkage, overage, or damage.

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