Manager Management

W ilson Wang (MBA, MSCS)

* ** ******* ***, ********, CA 95035

w ****.***@*****.***, 408-***-****

S UMMARY

A p assionate, energetic, competent product manager with strengths in strategic thinking, use case

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analysis, user experience design, leading without authority, and building consensus

P roven track record of leading end-to-end product life cycles of various software products in different

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industries

S trong cross-functional team work experiences, and highly skilled in leadership, communication, internal

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and external relationship building, and driving results

A w ell-balanced, detail-oriented, seasoned professional with quick learning capability and a unique

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blend of both business and technical experiences and education

E XPERIENCE

Y ahoo!, Inc – Santa Clara, CA 2 008-Present

S enior Product Manager – Yahoo! Travel

M anage a group of products for the No.1 consumer travel information and planning site in the

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U.S. with 10MM unique visitors per month

L ead a cross functional team of business development, advertising, marketing, UED, engineering,

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QA, consultants, partners and vendors in travel content management, search engine optimization

(SEO), user engagement and partnership management projects

O versee the management and execution of Yahoo! Travel content strategy; improved content

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relevance matching and coverage by 20%, and enhanced user experience by launching various

rich media contents

L ead the product overhaul of co-branded hotel, flight, car, vacation and cruise online booking

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products with Travelocity and Orbitz, aiming to revitalize booking revenues and site experience

C hampion SEO in existing and new products; analyzed site traffic and competitive landscape;

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defined, developed and executed keyword strategies and tactics, and leveraged user generation

content (UGC) in the site redesign

D irect the launch of video travel guides and video advertising products, first ever on the site

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T ake the initiative to develop and launch the first Facebook application for Yahoo! Travel property

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outside of product roadmap

D efine and track key performance and user behavior metrics with MicroStrategy Clickstream

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reporting in product launches

M anage the communications with the online travel community and address product questions from

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the community

e Bay, Inc. – San Jose, CA 2 006-2008

P roduct Manager – Global Pricing, Promotion and Billing

L ed cross functional teams with over 19 international business units and 5 engineering teams for

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high profile eBay global pricing product launches and promotion product enhancements

P artnered with different country business units to analyze and define business cases and product

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requirements; work closely with project managers, engineers and QA to ensure accurate and

timely product deliveries

L ed and supported 14 PRDs and product launches, with the complexity of over 1,800 engineering

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development man-day

D irected the global launches of the highly visible eBay semi-annual pricing adjustments under

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tight timelines

L aunched a sales and service performance driven pricing incentive program in US, Canada, UK and

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Germany, first ever on eBay

S teered billing and payment migration for eBay China spin-off and China Cross Border Trade

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projects

S trategized and launched PayPal payment method for Hong Kong and China CBT eBay sellers,

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resulting in 72% adoption rate in the first month after the product launch

S pearheaded product feature enhancement that powered analytics driven targeted promotion on

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eBay

I nitiated, drove and formalized pricing project process to improve time to market of pricing

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strategies

D eveloped and delivered roadmap for Real Time Promotion platform enhancements

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A uthored user guides and whitepapers, held training sessions for product management, business

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unit, product development, QA teams on pricing and promotion products

U niversity of Michigan Health System – Ann Arbor, MI 2 000-2006

P roduct Manager / Software Engineer

L ed a cross-functional team to launch and manage over 14 web applications for physicians and

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scientific community

B uilt roadmap for web product feature enhancements and upgrades to accommodate customer

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demands in project cycles, resulting in product deliveries 20% ahead of schedule

A nalyzed and documented customer desires and requirements; defined product features and

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specs; designed customer education media, reducing training period by 50%

D esigned web products awareness campaigns involving SEO, presentations at conferences and

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publications in peer-reviewed journals

S treamlined communications between customers and developers, doubling overall efficiency of

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knowledge discovery and software product portfolio management practices

C onducted market research, benchmarking and competitive analysis to support decision making in

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selection of management software

L ed annual technology requirements and budget planning and forecasting for multiple

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collaboration sites across nation

C reated computer models and automated reporting in knowledge based data mining and

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interpretation, significantly reduced R&D expenses

S pearheaded large scale data warehousing, and data integration, and managed terabytes of data;

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developed automated workflow modules to reduce error rate to 0.1% during update

U niversity of Michigan Medical Center – Ann Arbor, MI 1 997-2000

R esearch Associate

L ed cross-functional teams in diabetes and mobility diseases research projects with over $2.5M

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budgets

I nitiated strategic alliance for multi-disciplinary biomedical research project, provided detailed

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proposal and budget analysis, resulting in $4.5M funding

M anaged personnel, operations, inventory, facilities

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E DUCATION

R oss School of Business - University of Michigan 2 002-2004

A nn Arbor, Michigan

M BA, Marketing and Corporate Strategy

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G raduate School – Eastern Michigan University 1 997-2000

Y psilanti, MI

M .S., Computer Science

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A DDITIONAL

P rofessional experiences in web development and database technologies

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A dvanced Microsoft Office skills, Word, Excel, PowerPoint, Access, Visio including VBA

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A vid golfer, badminton player. Football and basketball fan

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E njoy traveling, camping, fishing

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Contact this candidate