Manager Nurse
Resume:
ROBIN M. BRYANT
PHILADELPHIA, PA. 19120
EDUCATION
****-**** *******, ******** ** the University of Pa. School of Nursing
****-**** ******** ** ******* in Nursing, LaSalle University
EMPLOYMENT
INDEPENDENCE BLUE CROSS
May 2005-Present: Training and Education Coordinator
Responsible for designing and delivering core training and education programs to new and
transitioning associates in the Health Services Department.
Designing and delivering training and education programs to Case Managers in managed care
setting to perform telephonic case management.
Coordination of continuing education sessions for Medical Management staff via outside vendors.
Coordinated the development of the Preceptor Development Workshops for Medical Management
Staff.
Provided corporate training in Managing Organizational Transitions
Worked collaboratively on multiple corporate projects.
August 2003-May 2005: Professional Provider Auditor
Responsible for auditing claims submitted to IBC to verify accuracy of payment and charges
Identify patterns of provider billing abuse and/or fraudulent cases
December 2002-August 2003: Patient Care Coordinator
Responsible for precertification of Restorative Services: Chiropractic Care, Physical and
Occupational Therapy
May 1992-October 1992: Utilization Review Coordinator
Telephonic review process with hospital Utilization Review Department for justification of
Hospital admissions
TEMPLE CONTINUING CARE CENTER
June 2001-March 2002: Nurse Educator
Coordination of educational activities for professional and non-professional nursing staff
UNIVERSITY OF PA. MEDICAL CENTER
September 1994-May 2001: Clinical Resource Coordinator/Case Manager
Utilization Management, coordination of Multi-disciplinary patient care rounds and discharge
planning activities. Collection of quality assessment data and data entry. Identification of selected
risk management concerns. Participation in development of clinical pathways
November 1992-August 1994: Utilization Management Coordinator
Collection of clinical information from medical records and communication to third party
payers. Communicate with Physician Advisor and attending physicians regarding utilization
and insurance company denial activity
July 1990-April 1992: Assistant Nurse Manager
Administrative responsibilities including staffing, performance evaluation of auxiliary staff
Participation in disciplinary counseling
Assisting with interviewing and hiring of prospective employees
Coordination of staff development activities
Assumption of 24-hour accountability of maintaining patient care unit in absence of Nurse
Manager
1980-1990: Staff Nurse
Direct patient care on 24 bed Medical-Surgical unit with Charge Nurse responsibilities.
Preceptor to graduate and student nurses. Diabetic educator for in-patient setting. Chairperson
of unit Quality Improvement and Nursing Practice Committees
1978-1980: Staff Nurse
Direct patient care on a 48-bed Medical-Surgical unit with Charge Nurse responsibilities
1976-1978: Staff Nurse
Direct patient care on a 54-bed Medical-Surgical unit
CERTIFICATIONS
Certified Professional Coder-Apprentice
InterQual certified trainer
Certified trainer in Bridges’ Managing Transitions
ACTIVITIES
Volunteer-Philadelphia Reads Program, 2002
Independence Blue Cross-Blue Crew Volunteer Program
Member of Sounds of Independence Chorus
Induction: SIGMA THETA TAU Nursing Honor Society
REFERENCES
Furnished Upon Request
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