Brett J. Masek, CSQA

*** **** **** ****, ****, NC 27519

919-***-**** – 407-***-**** – abnvad@r.postjobfree.com

• Software Quality Assurance • Security Audits & Process Audits (SAS70 & FFIEC)

Strengths

• Hardware Quality Assurance • SDLC Optimization (Agile, RUP, XP, RAD, Spiral, etc.)

• Offshore Development • Budget forecasting/managing

• Project Management • Operations/Productivity Improvement

• Process Design & Improvement • Data Collection/Analysis/ROI

• Industrial Engineering • Simulation Models/Analysis

• Software Design/Methodologies • Automated Testing Expert

• Risk Impact Analysis • Requirements Based Testing

• Requirements Management • Mainframe, Web & OO Development

• ISO9001, Six Sigma and CMMi implementations, enforcements and audits

3/08 to 04/09 NetApp, Cary, NC

Senior QA Manager Laid Off – position was eliminated April 2009

Storage and Data Management Solutions (hardware & software)

• Planned and organized QA strategic position in America and India for 100+ engineers.

• Organized and implemented common processes and templates across 11 different products in an

agile web based development environment.

• Implemented a Root Cause Analysis program that linked internal departments, external vendors

and customer escalations.

• Transitioned from home grown test tracking tool to Quality Center 9.2.

• Managed capital expenditures. Reduced capital expenditures by 50% while increasing lab

utilization by implementing virtualization.

• Led lab consolidation effort to decrease power consumption, decrease rack space, and increase

usage across time zones.

• Created first solution lab to verify cross product functionality, scalability and performance.

• Enhanced QA cycles to include real customer scenarios.

• Chaired automation cross group initiative to centralize strategies, frameworks and tools.

12/06 to 2/08 American HealthTech, Jackson, MS

Director of Quality Assurance Healthcare Software industry (hardware & software) – relocated for another opportunity

Recruited a quality organization from an initial three person group to a current group of over 20

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engineers, leads and managers with plans to grow the team 50% in 2008.

• Created and managed multi-million dollar projects consisting of 1,000’s of man hours.

• Defined job requirements, pay grades/scale, interview process and performance measurements.

• Implemented Quality Center 9.2 with QTP.

• Responsible for creating, maintaining and forecasting QA budget.

• Implemented a true testing process (Test Plans, Test Cases, Project Management, Metrics and

Completion Report).

• Created and managed a beta testing program to ensure requirements validation.

• Transitioned testing approach from defect detection to defect prevention utilizing automated

testing & requirement based testing.

• Reduced cost of defects by implementing root cause analysis.

• Implemented/chaired process improvement committee to continuously monitor, evaluate and

challenge current processes.

• Changed configuration management approach from a home grown interface with Visual Source

Safe to a true versioning/branching model with AccuRev.

• Performed risk impact analysis to ensure resources are focused on critical functionality.

Metavante, Orlando, FL (formerly Kirchman Corporation)

1/06 to 12/06

VP of Quality Management Banking Software industry (hardware & software) – company centralized to Minnesota

• Transitioned a privately held company with a non-process focus development shop to a publicly

traded corporation with quality first, process driven development organization.

Brett J. Masek, CSQA

512 Elan Hall Road, Cary, NC 27519

407-***-**** – abnvad@r.postjobfree.com

Created a quality structure for 50+ engineers/leads/managers (including hiring/firing and career

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development).

Determined requirements and created SDLC model that supports four mainframe environments

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while combining a .net browser interface.

Implemented an automated solution that incorporates Compuware QA Center with a database

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comparison tool.

Implemented/chaired the process improvement committee for consistent process strategies across

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departments.

Created implementation plan to obtain CMMi level 3 certification.

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Managed all audit responsibilities and interactions for SAS70, FFIEC and FDIC audits.

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Insured that all quality process metrics and methodologies were implemented.

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Responsible for final approval of software releases.

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Created and managed multi-million dollar projects consisting of 10,000’s of man hours.

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Worked with all levels of management to ensure optimal quality process and whole product

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quality.

12/04 to 1/06 First American Default Technologies, Orlando, FL

Director of QA Financial Software industry –office closed in Orlando & relocated to California.

• Defined QA roles and responsibilities for department throughout the U.S. and India.

• Fastest implementation/transition to offshore facilities to India in First American history.

• Managed over 40 quality employees throughout U.S. and India.

• Developed team structure and managed QA organization that consists of engineers, leads and

managers.

• Created job descriptions and credentials for obtaining new employees and evaluating current

employees in both the U.S. and India.

• Responsible for ensuring quality of all products and services through the use of innovative testing

approaches, optimizing resources and automated solutions.

• Created and managed QA project plans that linked with development and customer relations.

• Established testing standards and metrics used for measuring product success.

• Interact with executive management to show project deliverables and schedules progress.

• Integrated solutions to enhance configuration management, requirements management, defect

management and communications across departments.

• Defined, implemented and verified disaster recovery and business continuity plans.

• Performed security audits and venerability scans to minimize risk – SAS70.

• Validated system performance to ensure scalability.

• Implemented best practices for an agile web based development lifecycle.

Harland Financial Solutions, Heathrow, FL (formerly Phoenix

12/98 to 12/04

International, London Bridge & Fair Isaac Corporation)

Test Director

Banking Software industry (hardware & software) – company acquired

• Developed and managed the Quality Assurance and the Testing Department.

• Determined ROI and implemented an offshore model of over 30+ engineers.

• Created and managed multi-million dollar projects consisting of 10,000’s of man hours.

• Determined and developed standards, processes, and templates for department and organization to

meet ISO9000 and CMMi.

• Chair member of the Software Engineering Process Group that created the Software Engineering

Management system.

• Implemented testing objectives and standards across divisions throughout the company.

• Managed staff on project prioritization and determined how quality should interact in an agile

developmental life cycle.

• Developed automated testing environment for company products with Mercury and Rational tools.

• Created alternative approaches to automated testing tools for verifying XML scripts, stored

procedures and n-tier objects.

• Met with various third party and federal departments to pass security and process audits (SAS70,

FFIEC and FDIC).

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Brett J. Masek, CSQA

512 Elan Hall Road, Cary, NC 27519

407-***-**** – abnvad@r.postjobfree.com

6/97 to 12/98 Maxim Group, Orlando, FL – Consulting Company

Project Manager SunTrust Service Corporation, Orlando, FL

Technical Interviewer Maxim Group, Orlando, FL

Project Lead/Mentor State of Ohio Department of Mental Retardation & Developmental Disabilities, Columbus, OH

Consultant to various companies ranging in duties from Process Improvement, Software

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Development, Technical Interviewer, Project Manager, DBA and Systems Tester.

• Utilized different tools depending on the need of the client (MS Visual Basic, Inprise Delphi, MS

SQL Server, Segue Automated Tools, and Citrix).

8/95 to 5/97 Synesis International, Inc., Greenville, SC – Consulting Company (Staff Engineer)

Systems Engineer Alfmeier Corporation, Greenville, SC

Simulation Consultant Bosch Corporation, Charleston, SC

Systems Development American Institute of Banking, Detroit, MI

Simulation Consultant Coca-Cola., Atlanta, GA

Provided software system design, programming, testing, and implementation for multiple software

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modules in applications including financials, quality control, maintenance management, and

inventory systems.

• Provided industrial engineering analysis and simulation modeling using Witness for the automation

of manufacturing plants.

7/94 to 8/95 Electronic Data Systems/General Motors, Pontiac, MI – Consulting Company

Industrial Engineering Industrial Engineering / Simulation / Statistical Analysis

Systems Engineering Software & Hardware Development / Computer Integration and Support

Provided Witness simulation, statistical analysis, data collection/analysis, and industrial engineering

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support for an automotive facility.

• Developed numerous applications including a data collection and analysis system to track press line

status, utilization, downtimes, and downtime causes by time and type.

• This provided information to the engineers and managers on machine capabilities, current downtime

and causes, and downtime trends by cause.

• Managed cross department project plans for 250+ engineers.

Bachelor of Science in Industrial & Systems Engineering

Education, Honors •

The Ohio State University, Columbus, Ohio

& Certifications

Certified Software Quality Analyst (CSQA) – Certificate # 6689

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Quality Assurance Institute

Presenter/Speaker

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• 2003 QAI Quality Conference – “Alternatives to Automated Testing”

• 2004 QAI Tester Conference – “The Basics of Test Documentation”

• 2005 QAI Quality Conference – “Why Requirements”

• 2007 StarEast Conference – “You’re the New Test Manager Now What?”

MS Office MS Publisher MS Project

Advanced Skills

Visio Telelogic DOORS Automated Testing Alternatives

MS SQL Server MS Visual Studio MS Access

Sybase Paradox Oracle

Borland/Segue Tools (SilkCenter, SilkPerformer & SilkTest)

HP/Mercury Tools (WinRunner, QTP, Quality Center, LoadRunner & SiteScope)

IMB/Rational Tools (RUP, RequisitPro, Rose, Robot, ClearQuest & ClearCase)

CompuWare Tools (QACenter & QALoad)

Configuration Management (VSS, AccuRev, TrueChange, Perforce)

Software Development Methodologies (Agile, XP, Prototyping, RAD, Iterative, Waterfall, Spiral, etc.)

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