Customer Service Sales

Tristan Griffith

**** ******* **. **********, ** 15213 914-***-**** TristanGriffith25@ Gmail.com

Education Katz Graduate School of Business Expected Graduation April 2010

Finance Concentration

University of Pittsburgh, Graduate April 2008

College of Business Administration Pittsburgh, PA

Bachelor of Science and Business Administration- Finance and Marketing

Professional Leadership, Teamwork, Communication, Interpersonal Communication,

Competencies Problem Solving, Initiative, Analytical, Decision-Making, Accountability

Awards Outstanding Scholarship Award 2006 & 2007, University of Pittsburgh’s 2008 Male

Leader of the Year, University of Pittsburgh’s 2007 Greek Man of the Year,

Computer Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Skills

Relevant Advanced Corporate Finance, Investment Management,

Coursework Organizational Behavior, Managerial Ethics and Stakeholder Management

Capital Markets, Financial Institutions and Markets

Employment Fidelity Bank, Customer Service Rep. Pittsburgh, PA

- Process customer transactions accurately and efficiently 6/08-present

- Handle customer inquiries and problems

- Achieve referral and sales goals, refer customers to other experts

at the bank

Superior Auto Body, Assistant Peekskill, NY

- Handled the day to day finances of the company; depositing, 5/06-8/06

checks paying bills.

- Balancing checkbook, writing bills for services,

and maintaining payroll.

Activities and African American Alumni Council of Univ. of Pittsburgh Pittsburgh, PA

Leadership Alumni Assoc., Student Member of Board of Directors 9/07-4/08

- Serve in appropriate roles at AAAC events and functions

Experience

- Serve on AAAC committees and task forces

- Serve as an advocate for the AAAC and University of Pittsburgh

through approved communication with government officials,

community leaders and the entire University community

National Pan-Hellenic Council, President Pittsburgh, PA

- Serve as the spokesperson for NPHC to the University 4/06-4/08

of Pittsburgh as well as the local community

- Supervise the Historically African American Greek Letter

organizations on campus as well as oversee an Executive Board of eight

- Managed annual Steel City Step Show which raised over $16,000

and donated part of the proceeds to the United Way of Pittsburgh

- Won the University of Pittsburgh’s 2008 Outstanding Community Service

Award

Phi Beta Sigma Fraternity Inc., Member/Treasurer Pittsburgh, PA

Epsilon Kappa Undergraduate Chapter 3/05-present

- Manage the Chapter Finances as well as handle membership

dues for active members

- Volunteered at Men’s Shelter by serving breakfast and talking

to the men there.

- Ran annual Christmas Toy Drive and adopted over 100 elementary

students, where the donated toys were distributed.

Roberto Clemente Minority Business Association, Member Pittsburgh, PA

- Foster development of networking resources including alumni, 9/06-present

corporations, and other affiliates in the Pittsburgh area.

- Aid minority business students in obtaining internships and full

time employment upon graduation.

National Pan-Hellenic Council, Programming Chair Pittsburgh, PA

- Served as Chair of Programming Committee. 10/05-3/06

- Planned Annual Steel City Step Show which had a budget of

$10,000 and attendance of approximately 1,500.

Contact this candidate