Administrative Assistant Customer Service
Resume:
Zakia Wright
Owings Mills, MD 21117
Email: abnv82@r.postjobfree.com
EXPERIENCE:
****-**** ****** ******** ***********, NEW YORK, NY
Executive Assistant to the President
- Maintained executive calendar and set up executive meetings using Outlook for the President of
this Executive Search Firm.
- Coordinated international and domestic travel arrangements.
- Proofread and edited all outgoing correspondences (e.g. fee agreements, funding proposals,
press releases, marketing materials, invoices, and newsletters)
- Created and managed President’s filing system (both electronic and paper) in relation to new
business opportunities and external contacts.
- Prepared the President for all internal/external meetings, by researching the
organization(s)/individual(s) for which he is scheduled to meet.
- Responsible for project management which included, attending appropriate meetings, taking
notes, reviewing timelines and coordinating and providing focus to projects.
- Coordinated data from various sources for inclusion in presentations and other marketing
materials.
- Primary liaison between Hunter Advisors Executive Staff, clients, and vendors.
- Managed database of clients, candidates, and companies.
- Maintained 125,000+ database by extracting information from resumes and conducting Internet
research to ensure accuracy of all information.
- Structured and implemented firm policy and procedures.
- Trained and managed administrative assistants, interns, and seasonal support staff.
- Provided intense internet research on a project related basis.
- Created, edited, and reviewed position specifications, and posted on Ivy League job boards, and
other job posting sites.
- Screened and answered all incoming calls.
- Ordered office supplies.
2003-2004 STOPKA AND ASSOCIATES NEW YORK, NY
Executive Administrative Assistant
- Maintained calendar, including, travel arrangements, candidate interview, and client meetings.
- Coordinated office services, such as personnel, budget preparation, and record management.
- Handled bank deposits, landlord interface, mail and filing.
- Ordered office supplies.
- Sourced candidates for in-house, Contract and Permanent Openings.
- Responsible for all Human Resources functions such as: conducting orientation interviews
handling all paper work (such as I-9, W2, Non-Compete, etc.), and terminations.
2002-2003 RITASUE SIEGEL RESOURCES, an Aquent company NEW YORK, NY
Executive Administrative Assistant
- Sole administrative assistant who provided administrative, research and personal support to the
Executive Team.
- Managed busy reception desk, acting as primary liaison to clients and candidates.
- Answered basic inquiries, routing calls as appropriate, coordinated receipt of resumes.
- Provided superior customer service to clients and candidates from all over the world.
- Scheduled interviews, coordinated client meetings, and made travel arrangements for all staff.
- Documented all recruiting activities in appropriate client and candidate journals
- Acted as accounting liaison to corporate HQ (both A/P & A/R), including processing all company
bills and invoicing clients.
- Built marketing presentations (PowerPoint) for company President.
- Coordinated weekly staff meetings and took minutes.
2000-2002 MEL EVANS ASSOCIATES, INC. NEW YORK, NY
Administrative Assistant / Receptionist
- Answered client and applicant calls, and disbursed to proper employee.
- Assisted all recruiters in administrative activities; including but not limited to, faxing, filing,
extensive Internet research and basic clerical duties.
- Worked one on one with partners of the company to plan events, and monitor daily calendars
and travel arrangements.
- Maintained a diverse database, which consists of reviewing, coding, inputting and updating
applicant resumes.
- Interacted with applicants via, email, telephone, or in person, in order to obtain information
pertinent to client request.
- Ran database queries in search of client requirements for prospective employees.
- Composed company introduction and fee agreement letters for client prospects.
- Posted and maintained all positions to company web site and Hot Jobs account.
EDUCATION
1995-1999 Morgan State University Baltimore, MD
Political Science / Pre-Law
G.P.A. 3.47
SKILLS:
Microsoft Office: Word, Excel, PowerPoint / Access / Outlook / Word Perfect 6.1 / Act! / Encore /
Bloomberg / File Magic/ File Maker/ Internet / Lexis/Nexis/ Rezkeeper/ Type: 70wpm
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