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Customer Service Medical

Location:
York, PA, 17402
Posted:
March 09, 2010

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Resume:

Laura Waltman

**** ***** **** *****

York, PA ***02

717-***-****

E-mail: abnv58@r.postjobfree.com

KEYWORDS:

Administrative Assistant, Executive Secretary, Medical Secretary, Medical

transcription, medical terminology, orthopaedic, nurse staffing,

registration specialist, ICD-9 coding, human resources, medical

transcriptionist, administrative assistant, computer, MS Word, Microsoft

Office, Microsoft Outlook, Powerpoint, Excel, typing,

dictation,excellent customer service, self starter, multitasking,

excellent interpersonal skills, common sense

OBJECTIVE:

Seeking an Executive Assistant position with a reputable company where I

can immediately contribute to the demands of said organization.

EXPERIENCE:

5/2006 – 2008 - Orthopaedic & Spine Specialists – York, PA

Medical Secretary to Orthopaedic Surgeon, Steven K. Groff, M.D.

* Maintained physician's professional and personal calendar

* Travel arrangements

* Scheduled surgeries

* Ordered pre-op testing for patients

* Managed Protimes for Coumadin patients, status post surgery

* Maintained electronic patient charts

* Answered patient calls

* Worked closely with physician and clinical staff

* Worked closely with law firms

* Composed professional letters

* Completed disability forms

* Transcription

* Physician recredentialing

* Schedule meetings and depositions

2005-2006 – Wellspan Health/York Hospital – York, PA

Nursing Administration Staffer - Part Time

* Responsible for staffing all floors in hospital with nursing staff from

float pool, registry and agency

* Worked closely with charge nurses from all floors

* Worked closely with Administrative Coordinators

* Responsible for maintaining acuity in each department

2002-2005 – Wellspan Health/Apple Hill – York, PA

Medical Registration Specialist – Imaging

* Received and registered patients for imaging exams

* Interpreted doctor’s orders; entered demographic/insurance/medical

patient information

* Entered diagnosis ICD-9 codes for imaging technologists and prepared

paperwork

* Worked closely with patients, imaging techs, radiologists and ordering

physicians

1997-2002 – Wellspan Health – York Hospital – York, PA

Medical Transcriptionist

* Transcribed all medical records for physicians from all areas of

medicine

* Responsibilities included 98% accuracy and quick turnaround while

maintaining an average of 1300/lines per day

* Major responsibility in assisting with implementation and training of

new transcription software to our department transcriptionists. Acted as

liason between software consultants and transcription department.

EDUCATION:

2006-2009 - Penn State University - Bachelor's LAS - Healthcare Mgmt. -

Dec/2009

2003-2006 – York College of PA – Bachelor’s of Science – Nursing

(switched major to Management/LAS at PSU)

1996-1997 – Professional Career Development Institute – Atlanta, GA -

Certificate Medical Transcription

SKILLS:

Computer skills, typing (140+ wpm), grammar, organization, detail

oriented, medical insurance, ICD-9, medical terminology, medical

transcription, excellent customer service and multitasking under fast-

paced, high-pressure situations.

Additional work history prior to medical experience, which outlines some

of my secretarial/administrative skills/experience:

PREVIOUS EMPLOYMENT HISTORY:

1992-1994 – Drover’s Bank – York, PA

Secretary to Human Resource Vice President – Matthew Clemens

* Reported directly to V.P. Human Resources

* Maintained VP's professional calendar

* Scheduled meetings

* Responsible for preparing all reports generated from Vice President’s

office

* Filed insurance claims for employees

* Maintained personnel files

* Payroll

* Performed orientation for new employees

* Interviewing potential employment candidates

1991-1992 – Coldwell Banker, Bob Yost - York, PA

Realtor

* Real estate agent associated with Coldwell Banker Bob Yost

* Represented home sellers and buyers in real estate transactions

1989-1991 – Pfaltzgraff Company, York, PA

Co-op Advertising Clerk

* Responsible for two district sales managers - bone china accounts

* Maintained professional calendar for two District sales managers

* Responsible for making sure advertisements adhered to company policies

* Worked closely with sales managers and stores in my district

1987-1989 – C.C. Kottcamp & Son, Inc. – York, PA

Secretary/Office clerk

* Payroll Administration

* Accounts payable and receivable

* Maintained employee files

* Filed insurance claims

* Front office reception and switchboard operator

1985-1987 – McCrory’s Home Office – York, PA

MIS Secretary to Manager – Clarence Gross

* Reported directly to MIS manager

* Transcribed dictated report from shorthand

* Prepared reports for weekly distribution

* Organized meetings

* Took minutes for MIS team

* Generated reports for separate divisions under MIS Dept Teams

* Performed secretarial duties for MIS team headed under MIS manager

* Responsible for implementing SYSM (electronic mail) for 158 employees

and conducted training of such

References gladly furnished upon request



Contact this candidate