Sales Manager
Resume:
JENNY CHEN
*** *** **** ****** ***. 2B, Brooklyn, NY 11214
******@*******.***
EXPERIENCE:
Mar. 2007 – Mar. 09 Merrill Lynch – Global Private Clients Jersey City, NJ
Portfolio Analyst
Daily functions included quickly and correctly created / allocated block trades for new accounts,
withdrawals, deposits, terminations, and securities journals to ensure proper portfolio weightings
Meticulously monitored the settlement dates for different securities (equities, fixed income, and mutual
funds) to make certain the complete and timely transactions of trades
Efficiently facilitated emails and phone calls from third-party investment managers
Generated reports for Sales and Marketing on investment models in Excel
Reconciled, reported, and fixed daily trade discrepancies with back office in a timely fashion
Managed daily cash flows to ensure cash levels are inline with various investment strategies
Other achievements included collaborating with the IT department to build Dashboard for workflows
And effectively trained new associates
Nov. 2005 – Nov. 06 Morgan Stanley – Individual Investors Group New York, NY
Trade Support Analyst
Daily functions included efficiently facilitated heavy phone calls from branches and prioritized their
requests
Reviewed selling memos and prospectus to ensure the proper setup of new trades
Accurately reconciled retail profits and created memos on spreadsheets for each transaction
Assisted syndicate manager with client inquires during peak volumes
Diligently reviewed, re-booked and adjusted trades against the branches’ error accounts
Kept frequent communication with branch operations managers via phone or email to ensure all requests
are handled in a timely manner
Other achievements included gathering data and generate matrix reports for management to more
efficiently manage daily workflow
Feb. 2005 – Nov. 05 American Express – International Payments New York, NY
Foreign Exchange Client Services Representative
Daily functions included performing Know You Customer compliance checks on all account applications
to comply with the Patriot Act and Anti-Money Laundering policies
Thoroughly performed due diligence by verifying clients’ financial status with respective institutions
Created credit reports and established potential limits for each applicants
Acted as an effective liaison between sales group, compliance team, and marketing department
Serviced client accounts by promptly notifying them of their account setup, and send out welcome kits,
small gifts and Thank You letters to clients
Other achievements included gathering research data for trend analysis in marketing projects
And actively participated in other ad hoc projects
EDUCATION: Brooklyn College, CUNY Brooklyn, NY
Bachelor of Science June 2004
Major: Business Management and Finance GPA: 3.2
LICENSE: Series 65, Uniform Investment Advisor
AFFILIATION: CFA Institute (currently working toward a CFA designation); Member of American Express Toastmaster
COMPUTER Highly proficient in Microsoft Excel, PowerPoint, Access, Outlook, and Word;
SKILLS: Lotus Notes, PowerQuote, ILx, APL, Bloomberg
LANGUAGES: Fluent in English and Chinese (Mandarin & Cantonese)
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