Engineer Quality

WESLEY LUND

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SUMMARY

Experienced Quality Engineer with highly competitive technical and team management experience,

in-depth experience of quality engineering, statistical analysis, quality systems compliance, and

quality improvements and recognized for the ability to lead teams in developing new quality

methodologies and quality improvements to achieve positive outcomes. Results driven but

diplomatic professional able to work effectively in teams or independently to meet and exceed

business as well as customer needs.

CORE COMPETENCIES

Lean Manufacturing/5S/Kaizen/GMP Supply Chain Management

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Six Sigma Supplier Systems Process Audits

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FAR/CAPA/SCAR SPC/Gage R&R/MSA

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APQP/PPAP/Control Plans/PFMEA Quality Systems (ISO-9000/ISO-14001/QS-

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9000/TS-16949 – Lead Auditor)

GD&T

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RECENT EMPLOYMENT HISTORY

D&M HOLDINGS - BOSTON ACOUSTICS, Plymouth, MI 2007 – 2008

Premium Automotive Sound Systems

Senior Supplier Quality Engineer/ Quality Engineer

Managed all APQP process for internal manufacturing facilities in Belgium and China. Oversaw all

Customer Warranty Claims and collaborated with suppliers to eliminate warranty quality issues. Handled

monthly global quality measurable for customer internal manufacturing and continuous improvement.

Design quality training presentations and provide training to internal manufacturing facilities in Belgium

and China on North American quality manufacturing standards. Analyzed quality concerns, launched issues,

and conducted new production trials.

Spearheaded the development, implementation, and management of Corrective Action and

Engineering Open Issues System, providing interaction with Belgium, China, and the Untied States.

Conducted supplier manufacturing audits monthly in China and Mexico.

Designed and implemented the Material Review Board to oversee quality issues with supplier

components and manufacturing issues, resulting in a reduction in defects at China Manufacturing

Facility.

Managed the development and implementation of Quality Metrics to track customer quality and

delivery of internal metrics at China Manufacturing Facility.

BEHR OF AMERICA, Troy, MI 2006 – 2007

HVAC and Powertrain Cooling Automotive Systems

Supplier Quality Team Leader

Collaborated with the Purchasing Department on developing new suppliers through audits and assisted in

developing quality systems. Completed tracking of PPAP’s for on time, late, and reason for late and report to

Supplier Quality Manager on a monthly basis. Provided assistance with engineering and supplier issues.

Tracked milestones during tooling transfers with suppliers throughout completion.

Conduct PSO’s with suppliers; Run at rates; PTR’s, etc.

Assist with internal plant’s engineering issues and supplier issues.

Responsible for managing all Tool transfers with suppliers. Track key milestones until completion of

trials at the production plant.

WESLEY LUND PAGE TWO

JOHNSON ELECTRIC AUTOMOTIVE, Plymouth, MI 2006

Powertrain cooling systems

Quality Manager

Designed and managed the budget for the Quality Department. Provided management of Cooling Fan

Module Warranty returns from Ford, while collaborating with Johnson Electric Engineers on resolving

complex issues. Provided management of supplier quality to ensure they met goal of zero rejects, 100%

Delivery, 100% PPAP on-time, zero PPM’s, and Corrective action 8’D corrected, and submitted on time.

Oversaw all Control Plans, PFMEA’s, and Work Instructions.

Turnaround underperforming operations after failing TS16949 audit by developing an internal audit

system, material review board, quality inspection system, and incoming and outgoing quality inspection

area. Efforts enabled company to resolve audit findings and pass all audits.

Developed Family Control Plans and PFMEA’s for types of products and molding machines.

Reduced scrap cost 60% through the implementation of a material review board by assisting

production in obtaining a re-grind machine and providing training to staff.

LEAR CORPORATION, Southfield, MI 2003 – 2006

Automotive Seating/Electronics Systems

Warranty Manager, Chrysler Division (2006)

Quality Manager, Manufacturer of Automotive Seats (2004 – 2006)

Corporate Senior Quality Engineer, GM Division (2003 – 2004)

Oversaw and managed a staff of 16 in the Quality department. Managed the MOS for the plant, ensuring all

corporate goals and objectives were met. Performed management of supplier quality to set expectations and

ensure all Lear objectives were obtained with 100% on-time delivery with no quality issues. Developed and

managed all aspects of the department budget.

Present Monthly Warranty Report to upper management in regards to Cost/Warranty Issues/JD

Powers. Also report out what actions Engineering and Manufacturing are taking to resolve field

warranty issues.

Work with Chrysler on field warranty issues and with the manufacturing plants on root cause

analysis and assist engineering with developing the corrective actions.

Work with manufacturing plants on JD Powers’s results and assist in implementing JD Power

Containment/Inspection Stations within the mfg. process to track improvements.

Manage the MOS for the plant to ensure we meet corporate goals. Manage the IPPM/RPPM

Reduction plans and VA/VE Activities.

Review and approve all Control Plans/PFMEA’s/Work Instructions. Review PPAP’s prior to

submitting to customer

Reviews and approves all 8D’s (Corrective/Root Cause Analysis) for customer quality issues

Oversee all APQP activities for engineering changes and new model year changeovers.

Manage the Quality Council activities. TS16949 Steering Committee Champion.

Develop Seat Appearance Manuals and Review appearance items with customer for approval for

Lear JIT facilities

Work with suppliers to ensure they complete PPAP to the Lear Facilities on time.

Conduct internal audit at JIT Facilities to ensure they are adhering to the Lear Quality Management

System.

WESLEY LUND PAGE THREE

JOHNSON CONTROLS, INC., Holland, MI 2000 – 2003

Automotive Interior Systems

Continuous Improvement Engineer (2003)

Senior Supplier Quality Engineer (2000 – 2002)

Senior Quality Engineer (2000)

Utilized the Six Sigma (DMAIC) process by working with the plants on all aspects of cost savings,

manufacturing process variation, scrap reduction, and system processes. Also provide support to the plants

in investigating root cause to manufacturing or customer quality issues. Managed Supplier Quality

throughout various manufacturing plants, including electronic devices (DVD Console, VCP, Homelinks, etc),

overhead consoles, headlines, and overhead systems. Completed quarterly audits on suppliers to ensure they

were within compliance of the ISO 9000, QS9000 and JCI Quality Standards. Utilized Kaizens and various

other tools to reduce costs and improve efficiency. Collaborated with engineers throughout the development

of various product enhancements. Responsible to GM, Ford, Chrysler and other customers for the APQP

and PPAP Process.

Reduced overall cost and PPM’s by assisting electronic, plastic, and metal component suppliers on

creating designs, manufacturing, and quality improvements.

Responsible for conducting run at rates and reviewing supplier Control Plans, PFMEA’s, Pflow

Diagrams. Also ensure that production set-up, operator descriptions sheets, and other APQP

Documentation are established for launch of new products.

Managed the MQR’s (Management Quality Reviews) process with non-conforming suppliers when

necessary.

Responsible for Customer quality issues and develops 8-d’s using problem-solving techniques.

Work with Manufacturing to develop Poke-Yoke concepts to improve quality.

Work with Manufacturing in Kaizen projects to improve production efficiency, ergonomics, and cost

of quality.

MERITOR AUTOMOTIVE, Brighton, MI 1999 – 2000

Automotive Sunroof systems

Senior Quality Engineer

Charged with managing the BMW, Ford, Mercedes, and GM accounts to ensure excellence in customer

satisfaction. Provided assistance to Product Engineers in resolving engineering design, vehicle notice,

assembly, and mechanical issues in Sunroof systems. Maintained all aspects of QS-9000 system to ensure

overall efficiency.

Responsible for conducting run at rates and reviewing supplier Control Plans, PFMEA’s, Pflow

Diagrams. Also ensure that production set-up, operator descriptions sheets, and other APQP

Documentation are established for launch of new products.

Work with Suppliers on Engineering Designs and Quality improvements to reduce cost using

Kaizens and other cost saving tools.

GREENFIELD DIE & MANUFACTURING, Canton, MI 1998 – 1999

Component Stamping, Welding and Assembly

Quality Engineer

Provided oversight and managed all customer quality issues for Tower Automotive, Magna-Lomason, and

MTD Automotive accounts for customer satisfaction.

Develop Control plans, PFMEA’s, PFlow’s and process critical check sheets (AIAG Standards APQP).

Conducted destructive testing for Welds to ensure they met customer standards.

Responsible for Requesting Quotes from outside tool/fixture shops for engineering changes, repairs,

or new fixtures. Review and approving the design concepts for checking fixtures.

WESLEY LUND PAGE FOUR

WEBASTO SUNROOF INC., Canton, MI 1997 – 1998

Component Stamping, Welding and Assembly

Quality Engineer

Responsible for managing General Motors assembly plants for customer satisfaction. Performed Root

Cause Analysis and corrective actions to ensure our customer received 100% good product. Work with

suppliers on developing continuous improvement of incoming material.

Develop Control plans, PFMEA’s, PFlow’s and process critical check

Responsible for Requesting Quotes from outside tool/fixture shops for engineering changes, repairs,

or new fixtures.

Developed an Internal Receiving and Inspection area to comply with QS-9000 Standards.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Bachelor of Business Administration, Baker College, Flint, MI

Major: Management

Minor: Flex Studies (Basic Engineering)

Minor: Liberal Arts

Professional Development:

ISO/TS-16949: 2002 Lead Auditor APQP, PPAP

Six Sigma Black Belt Training Control Plans, PFMEA, DFMEA

Lean Manufacturing Design of Experiments

5S/Kaizen Statistical Engineering (SPC, Cpk, Ppk)

Value Stream Mapping 8D, 7-Step, 5-phase

GD&T I & II Gage R&R, MSA

Problem Solving for Engineers Kepner Tregoe Root Cause Analysis

Problem Solving & Decision making Effective Problem Solving Systems

MILITARY EXPERIENCE (1985 – 1993)

U.S. Navy (U.S.S. Darter), Sasebo, Japan

Operator/Maintenance Mechanic/Quality Assurance

U.S. Navy (U.S.S. Barbel), Sasebo, Japan

Engine Room Supervisor & Sub safe Quality Assurance/Preventive Maintenance supervisor

U.S. Navy (Trident Training Facility, NSB), Bangor, WA

Instructor – AC/R, Quality, Gage Calibration & Sub-safe Quality Assurance Supervisor

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