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Customer Service Manager

Location:
Reno, NV, 89506
Posted:
March 09, 2010

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Resume:

DIANA L. BRASHER

**** ******* **** ****, ** *****

HOME: 775-***-**** CELL: 775-***-****

abnuqn@r.postjobfree.com

FINANCE/ACCOUNTING PROFESSIONAL

Delivering accurate and cost-saving finance/accounting solutions through precise and professional practices

Successful financial services career highlighted by performance and advancement through a series of increasingly

responsible leadership positions. Proven experience supervising staff and managing complex accounting projects

that resulted in streamlining processes and improving operations.

Self directed and deadline driven with ability to assimilate information quickly. Areas of expertise:

Finance

Accounting, Multi Company•Financial Analysis and Reporting •Budget Preparation •Cash Management

Tax Forms

Financial Audits •Audit Controls •Cost/Benefit Analysis •Retail •Banking

Computerized Financial Accounting Systems

QuickBooks •QuickBooks Pro •People Soft–JDE–Executive Suite-ORACLE

DBA Accounting Systems •XactAccount

AS–400 •MYOB •Peachtree •ADP Payroll

Word and Spreadsheet Programs

Lotus •Microsoft Excel •Microsoft Office Products •Outlook •Access •Windows XP/Professional

PROFESSIONAL EXPERIENCE

Supervisor Finance and Accounting/ Assistant Controller

J.S. REDPATH CORPORATION, Sparks, NV, 2006–2009

Managed 4 departments and a staff of 8 to10, including2 direct reports performingaccounts payable, accounts receivable,

human resources, payroll functions and administrative duties for a multi-million dollar international miningcontractor.

Finance & Accounting

Supervised and performed professional accounting work. Coordinated and prepared monthlyfinancial

statements, including month-end supporting schedules, balance sheet/bank account reconciliations, accruals,

journal entries, depreciation, cash management, tax filings and year-end audit documents. Ensured transactions

performed in an accurate and timely manner and in accordance with GAAP.

Restructured A/P and A/R processes and assisted in the recovery of receivables up to 3.5M.

Led corporate tax reconciliation efforts that resulted in a 165K company refund for sales and use tax.

Successfullyrepresented U.S. corporate office at Canadian headquarters' annual audit; worked directly with

PWC auditors to answer questions and provide supporting documentation.

Performed budgeting and forecasting functions; participated in weekly management meetings to update and

inform international affiliates via video conferencing.

Conducted intercompany transactions involving foreign exchange conversions for large cash transfers with

Canadian corporate office and affiliates in Chile, Mongolia and Indonesia.

Personnel & Office Management

Interviewed, hired and trained staff. Planned and directed work assignments. Monitored employee performance

to ensure established policies and internal controls were followed. Addressed complaints and resolved staff

concerns and issues. Managed general office functions, including IT and facilities management.

Redesigned A/P and P/R office layout that streamlined work processes and improved daily operations.

Lead person for training and support for software conversion to JDE/People Software in US corporate

office.

DIANA L. BRASHER abnuqn@r.postjobfree.com Page Two

Personnel & Office Management Continued

E nsured regulatoryrequirements and compliance obligations concerning corporate vehicle and equipment

insurance, general liability, contractors and business licensing filings and renewals were met.

Full Charge Bookkeeper/Office Manager

Q & D CONSTRUCTION COMPANY, INC., Reno, NV, 2003–2005

Performed accountingfunctions and inventorycontrol to maintain accurate and up-to-date financial records for a manufacturing

division of a major construction companywith jobs rangingfrom70K to 70M. Organized and coordinated office operations to

ensure optimal efficiency.

Successfully executed all A/P, A/R, G/L functions and year-end audit preparation while managing multiple

simultaneous labor tracking/job costing and inventory control projects.

Implemented uniform processes to streamline accounting processes, including the introduction of Excel

spreadsheet application for management use.

Improved data accessibility through customized spreadsheet development.

Staff Accountant/Full Charge Bookkeeper

REEL CONSTRUCTION, Reno, NV, 1999–2003

Organized and maintained all accountingsystems and insurance-related filings for a restoration and remodel company.

Maintained a 100% error-free annual audit track record.

Full Charge Bookkeeper/Secretary to Board of Directors/Administrative

TRUCKEE CEMETERY DISTRICT, Truckee, CA, 1988–1999

Accountable to the Board of Directors; performed all administrative, accountingand annual audits.

Researched and awarded 100K in government grants.

Staff Accountant/Office Manager

REL'S FOODS (FORMERLY DUTCH GIRL FOODS), Reno, NV, 1994–1999

Managed all accounting, administrative and retail duties for a manufacturing/ retail food distributor with over 200 accounts.

Implemented a software program that provided 24-hour remote access capability.

Launched the data conversion process from Dutch Girl Foods to Rel's Foods.

Owner/Full Charge Bookkeeper

SIERRA-ON-LINE-SERVICES, Truckee, CA, 1987–1993

Managed and performed all accountingduties for clients in the followingindustries: restaurant, construction, janitorial supply,

retail and real estate.

ADDITIONAL EXPERIENCE 1973 - 1986

E xtensive work experience in the field of banking, finance and retail: Work history included: Assistant Bank

Operations Manager, Teller, Customer Service Representative/Loans Assistant, Credit /Collections

Clerk. Places of employment were Lloyd’s Bank, Golden State Bank, Sanwa Bank in Southern California.

CERTIFICATION / EDUCATION

Notary Public, State of Nevada, June 3, 2008–June 3, 2012

Accounting Coursework, Pursuing a Bachelor's degree in Accounting/Finance

LIBERTY UNIVERSITY, Lynchburg, VA (Online Learning Program), 2008–Present

Management Training & Development Seminars, SKILLPATH, NATIONAL and ROCKHURST

DIANA L. BRASHER

Attachment # 1

Experience

04/06 – 02/09 J.S. Redpath Corporation Sparks, NV

Supervisor Finance & Accounting for Mining Contractor

Supervision of Payroll, Human Resources and Accounts Payable

Financial Statements, Audit Preparation / Corp. Representative @ Audit in Canadian headquarters with PWC

All Month End - Year End Accounting Functions

Balance Sheet Reconciliations

Bank Accounts - Management and Reconciliations

Accruals, Journal Entries and Depreciation

Training and on-going support to staff for software conversion

Cash Management / Purchasing for company, Internet research on software and various purchasing

Maintain insurance & records on vehicle, equipment and general liability; Contractor’s and Business Licensing

filings and renewals, Worker’s Compensation, H/R Benefits

Oversee daily operations of accounting staff of 7

Monthly – Quarterly Sales/Use Tax Reporting, Business Tax Reporting, 1042 Foreign W/H Tax Reporting

ADP P/R and H/R

08/03 – 11/05 Q&D Construction Sparks, NV

Full Charge Bookkeeper/ Office Manager

• Full Charge Bookkeeping thru H/R, A/P, A/R, G/L, Purchasing and Year End Audit Prep

Monthly and Quarterly Sales/Use Tax

Union Benefit and P/R Reports

Bank Reconciliations

Job Cost / Billings

Inventory Control and Company leases

Training and assistance to Project Controls

01/99 – 03/03 Reel Construction Sparks, NV

Staff Accountant / Full Charge Bookkeeper

• Purchasing, H/R, A/P, A/R, P/R, G/L thru Financial Statements & Balance Sheet Reconciliations

Monthly and Quarterly P/R Reports, Sales/Use Tax, Business Tax

Bank Account / Cash Management and Reconciliations

Insurance (business, auto, medical, worker’s compensation & general liability)

08/88 – 10/99 Truckee Cemetery District Truckee, CA

Full ChargeBookkeeper /Secretaryto Boardof Directors

01/94 – 08/99 Dutch Girl Foods/Rel’s Foods Reno, NV

Staff Accountant / Office Manager

11/87 – 11/93 Sierra-On-Line-Services Truckee, CA

Owner / Full Charge Bookkeeper

• H/R, A/P, A/R, G/L, P/R, Purchasing, G/L thru Financial Statements

Bank Reconciliations

Audit

Board minutes at monthly meetings, customer service

County reporting and filings with Nevada County, CA

Manage computer system and hand held computers

Quarterly P/R Tax, MonthlySales/Use Tax

Inventory

Multiple clients

Education

Lynchburg, VA

Liberty University On-line

• Pursuing Bachelor’s in Accounting

Reno, NV

Truckee Meadows College

Computer class, Amateur radio/communications, accounting class

PeopleSoft -JDE - Executive Suite QuickBooks /QuickBooks Pro

Oracle ADP

Excel Peachtree

Outlook DBA Accounting

Adobe Acrobat Xact account

AS-400 Mainframe Micro Soft Office Products



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