Project Manager

Lani Edwards, PMP Is a professional who …

Is a visionary and critical thinker.

**** ******* ******, **

Is passionate about improving process and standards.

Minneapolis, MN 55372

Is pro-active not reactive; a consummate team builder.

C) 612-***-****

abnupj@r.postjobfree.com

BUSINESS CONSULTANT – PROJECT MANAGER

I am an accomplished and driven professional who provides leadership and direction to project teams by

understanding cost, scheduling, business process flows, scope management, and ensuring a high performance of

quality. I have been recognized as an IT and business savvy leader with strengths in business process re-

engineering and continuous improvements, with the ability to balance multiple priorities meet deadlines and

function effectively in a fast paced environment. I pride myself in capitalizing on strong business acumen and

natural leadership skills to steer teams and companies in the right direction.

PROFESSIONAL STRENGTHS

A Project Management Best Practice Subject Matter Expert who provides timely, constructive, and

actionable feedback that increases individual and team effectiveness

Strong leadership qualities including negotiation, collaboration and facilitation, team building/mentoring,

written and verbal communications

Experienced in creating and implementing process flows, templates, guidelines and various

methodologies

Formal understanding of business practices and processes, ability to interpret technical

solutions into business/non-technical language

Proven relationship management experience

PMP certified - support PMBOK Methodologies, and an active member of the Project Management

Institute

Experienced in multiple methodologies including: Object Oriented Analysis & Design (OOA); Rational

Unified Process (RUP); Rapid Application Development (RAD); Integrated Methodology (IM) and

Capability Maturity Model (CMM); Waterfall; Iterative; Agile

Extensive experience working with global/virtual, cross-functional and matrix teams.

Proficient in: HPQC, MS Project, MS Project Server, Primavera, TeamPlay, SharePoint, MS Office Suite,

Visio, Oracle Project Accounting, Oracle Review, Oracle Time and Labor, Oracle Collaboration Suite,

Oracle Files Online, Oracle Provisioning System, Web Track, Remedy, FileNet, NetMeeting, Web

Conferencing, HTML, Wiki Coding.

CAREER DEVELOPMENT

Sept/07- Present PMO Manager/Process Engineer

Oracle Retail/PMO Office, Minneapolis, MN

Consultant for

As a PMO Manager, I govern over 90 Oracle/Retek Development and Sustaining Engineering Projects, Programs and

Releases with hundreds of resources and budgets of up to 50 Million.

Develop, validate and introduce department process, policy and procedure initiatives as well as

maintaining process documentation (i.e. SDLC and Project Management standards).

Manage Oracle Project Accounting Initiatives by successfully implementing new project templates, metrics

and reporting structures across the Retail Global Business Unit (RGBU).

Manage Scorecard by tracking and controlling project processes to ensure proper project, program and

release status reporting.

Maintain excellent internal communication by facilitating weekly Stakeholder meeting and attending

weekly team status meetings.

Implement best practices, techniques, and tools for project management and planning, establishing an

internal center of excellence in the PMO. Provide guidance, leadership, coaching and mentoring to the

resource pool of Project Managers to ensure consistency and success.

Facilitate weekly touch point meetings with Project/Program Managers to formalize lifecycle phases and

Start/end tollgates in the Software Development Methodology (SDM).

Active member in the Continuous Improvement cycles for the SDM (PMO representative for the CORE

SDM Team) as well as a member of the SDM Advisory Committee.

HTML/WIKI coding - developed and manage the SDM website as well as the PMO Retail Website.

Schedule and attended Project, Program and Release kick-off meetings, estimation and lessons learned

sessions.

Responsible for reviewing and approving all major artifacts for retail development projects.

Key Contributions:

Oracle Project Accounting Administrator and primary point of contact for RGBU.

Developed Enterprise Change Control processes flows, logs and forms that were implemented within the

R&D Division.

Developed a Software Development Estimating Model that was used to track estimates vs. actuals as well

as SDM templates for the lessons learned sessions were implemented within the R&D Division.

Co-facilitated the Continuous Improvements rollout effort for 600 practitioners and managers across

multiple locations (including the US and India).

Testing and requirements gathering resource for a new “in-house” project tracking and reporting system

(R&D Planner). This tool will be responsible for maintain an online dashboard for transparency into

enterprise-wide programs.

April/07– Sept/07 Change Control Manager /Project Controller

Wells Fargo/HCFG Post Closing - CORE Program, Minneapolis, MN

Consultant for

As a Change Control Manager/Project Controller, I supported the CORE Release 3.07, 4.07 and 1.08 Programs with as many

as 50 resources and a budget of 30 Million (total project size was 160 Million per year and close to 1500 resources overall).

Managed schedule and product life cycle using Integrated and RUP Methodologies

Managed Microsoft Project Server project plan; identified and scheduled project deliverables, milestones

tasks; collected and report on progress to plan against individual project tasks as well as against the overall

project.

Provide on-going coaching, training, guidance and support to Project Managers and Practitioners on use of

the SDM flows, artifacts and tools.

Aligned and implemented executive driven project infrastructure within the Post Close CORE project.

Coordinated communications between executive sponsors, project leadership, team leads and project team

Ensured adherence to project and process management processes and standards (.e.g., Issue Management,

Change Control, Risk Management, Effort Estimation, and Quality Management).

Developed content for project deliverables, as well as Executive level presentations and reports.

Supported and maintained the constant evaluation and change of Project Plans, tasks, activities and

resource assignments.

Facilitate team meetings, create and deliver presentations, and drive meetings to action-oriented decisions.

Developed, monitored, and continuously suggested improvements to the Change Control process and

procedures to be utilized cross functional team.

Maintained on-line libraries (Executive CORE website, SharePoint and shared drives).

Key Contributions:

Developed and managed the CRI (Change - Risk – Issue) Processes

SharePoint Administrator

Lead Integrated Methodology artifact management for CORE audits

Coordinated communications for the SharePoint rollout to the Post Close Core team

June/05 – April/07 Project Management Control Analyst

Investors Group/PMO Office, Winnipeg, MB

Employee of

As a Project Management Control Analyst, I supported over 21 Infrastructure/Application Development Projects/Programs

with various resources and budgets, some as much as 20 resources and budgets of 1.5 million.

Supported Cost Management

Tracked purchase requests and expenses; intervened in problems and resolved them/raised them to

appropriate Project Manager for resolution.

Supported periodic project estimate to completion efforts by gathering and preparing cost re-projections.

Supported Project Integration

Prepared documentation for the integrated project plan (integrated all documentation into project plans;

schedule info, scope info, cost info and Work Breakdown Structure).

Tracked, recorded, and reported on identified issues or change requests raised by the project team.

Supported Scope Management

Logged and tracked open baseline issues.

Participated in and prepare documentation for project planning by gathering, analyzing, making

recommendations and documenting the detailed work breakdown structure (WBS) chart, WBS dictionary

entries, and the detailed effort estimates for work assignments.

Supported and Maintained Risk Management

Facilitated Risk Identification Sessions.

Prioritized documented Risks, completed Risk Assessment and Mitigation Plans with team members.

Gathered risk planning data from the appropriate project team members and document risk management

plans.

Supported the application of Project Management Methodologies and Best Practises

Supported Project Managers in the application of the Project Management Methodology and Best Practices

on assigned projects.

Provided coaching, training, and support to Project Managers, other Project Management Control Analysts,

IS Practitioners, and Business Clients as required on use of Project Management templates and tools.

Supported Project Portfolio Management

Provided portfolio report consolidation and distribution.

Monitored, analyzed, and reported on inter-project dependencies, identified potential impacts, issues and

variances to appropriate Managers (Account Management/Application Delivery and Support/Corporate

Technology Specialists).

Archived Lessons Learned and key project metrics for use by all Project Managers across all sites.

Key Contributions:

Completed the budgeting structure to provide a framework for cost management; ensure the cost

budgeting structure matches the work elements in the schedule.

Created templates, structure and tools for Risk Identification Sessions that were implemented across IS

Division.

March/04 - August/04 Corporate Technology Specialist/Refresh Project

Investors Group, Winnipeg, MB

Employee of

As a Corporate Technology specialist, I was assigned to the Refresh Project which involved the deployment and refresh of

workstations, printers and hardware across the entire organization.

Responsible for the deployment of new Dell desktops to entire organization (offices in multiple locations)

Configured new Dell desktops, profiles, email access, various accounts and security access on user’s

workstations.

Coordinated inventory items as well as software lists with consultants.

Maintained and coordinated the project deployment schedule.

Tested and installed programs on workstations as well as removed wiped and packed user’s old

workstations.

Certified XP applications on workstations.

Contracted out installs to Dell technicians and provided onsite technical support.

Updated incident management tool (Remedy) with inventory items (new and old).

July/01 – June/05 Technical Support Analyst/Janna Software Specialist

Investors Group, Winnipeg, MB

Employee of

Provided support through the Investors Group support line to consultants and their assistants regarding

calls on the IG Advantage platform and related software.

Updated incident management tool (Remedy) to log each in-coming contact, complete root cause analysis

for each contact resolved by analyst.

Troubleshoot problem calls of moderate complexity, isolating and diagnosing the problem and taking

corrective action.

Provided second level support for Janna Contact Management Software including Palm Pilot

synchronization with Janna Contact software, and Networked Janna Contact Management Software.

Provided first level support for issues such as connectivity by modems and Local Area Networks.

Supported Oracle database usage on Consultant’s laptops, including overnight refreshes of data, reading

and interpretation of error logs.

December/99 - July/01 Client Service Representative

Investors Group, Winnipeg, MB

Employee of

Received and responded to in-coming investment contacts from clients, Representatives, Region

Offices and Brokers.

Handled all inquires with high standard of professionalism, determining the best course of action and

ensuring that completion of the action has met established standards.

Assisted team members with inquiries by providing information based on experiences.

VOLUNTEER WORK

Volunteer for PMI - 2006 Project of the Year Committee

Volunteer for PMI – 2006 Program Committee

EDUCATION

PMP Designation – PMI, Minneapolis, MN

Information System Technology - Red River College, Winnipeg, MB

A+ Certification - CompTIA, Winnipeg, MB

Investment Funds Operations - The Investment Funds Institute of Canada, Winnipeg, MB

Introduction to Microcomputers

Information Processing Fundamentals

Structure Programming Techniques - Red River College, Cont. Education, Winnipeg, MB

Business Accountancy - Red River College, Winnipeg, MB

Group Facilitation, Winnipeg, MB

Mastering Modern Project Management, Winnipeg, MB

Kepner Tregoe Problem Solving & Decision Making, Winnipeg, MB

Project Risk & Opportunity Management, Winnipeg, MB

Client Service Program Workshop - Facilitator for Investors Group Employees, Winnipeg, MB

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