Manager Six Sigma

Craig Allen Cousino

**** ******** **.

Charlotte, NC. 28215

abnunr@r.postjobfree.com

Res. 704-***-**** Mobile 704-***-****

SUMMARY

Results-driven Change Agent with Six Sigma Black Belt certification and proven expertise in Lean

Manufacturing techniques that incorporate continuous improvement (Kaizen) activities, managing

cultures, mindsets, and behaviors for effective sustainable improvements on short or long term

objectives.

PROFFESSIONAL EXPERIENCE

Jacobsen Textron, Charlotte NC 2003 – 2009

Business Education Manager (2007 -2009)

Managed Education and Training Processes for Current Dealerships and Customers including,

Product Sales Training, Technical Training and Turf Management Curriculum for Jacobsen University.

Improved knowledge base by cumulative average of 70% as demonstrated through pre and post

testing.

Six Sigma Black Belt (2005 - 2007)

Facilitated and implemented strategic process improvements using Six Sigma methodologies both in

operations and back office areas with cross functional teams.

Improved operational process efficiencies and capacity increases by 60% over 13 months in

operational support areas.

Loaned to Textron sister company Bell helicopter for six months to lead Black Belt teams for

improvement activities on V-22 (Osprey) production, supporting unit deliveries to Iraq.

Continuous Improvement Leader (2003 - 2005)

Developed and implemented company-wide Lean Manufacturing program based on the Toyota

production System.

Benchmarked Toyota Production System in Japan to improve knowledge base and develop

effective program for Textron.

Achieved $2.4MM year over year labor and overhead savings through cost reduction teams, both

in operations and transactional activities.

Focused improvement activities using Value Stream mapping techniques to ensure improvement

teams prioritized and worked on the most beneficial projects first.

Collins & Aikman (Formerly Textron Automotive Company) Columbia, MO 1996 - 2003

Plant Area Manager Mitsubishi Operations (2001 - 2003)

Managed 150 person multi-shift manufacturing operation supplying Instrument panels for Mitsubishi

Motor Company.

Established first mix model assembly line for Columbia Missouri instrument panel operation.

Managed and launched three Mitsubishi instrument panel programs inside 18 months, achieving

zero customer issues.

Textron Automotive Company

New Product Launch Manager (1999 - 2001)

Completed successful launch of Lincoln Aviator instrument panel (U-231) program with zero

defects.

Established assembly facility in St. Louis Missouri for “just in time” delivery to Ford Motor

Company’s St Louis assembly plant, supplying fully integrated instrument panels.

Prepared all operating systems including, data links, and sequenced build to order, full functional

testing and error proofing systems.

Managed integration of Toyota Production System (Lean) into manufacturing processes.

Craig Cousino 704-***-**** Page Two

Plant Area Manager Chrysler Operations (1996 - 1999)

Managed 75 person Multi-shift manufacturing operations supplying Instrument Panels to Chrysler

St. Louis Assembly plant.

Reduced 3-shift operation down to 2 shifts after throughput improvements & scrap reduction

initiatives.

Managed cost reductions and process improvements reducing scrap from 5% to less than 1% in

the 1st year.

Productivity improvements in instrument panel injection foaming process from 60% to 88% first run

capability during 1st year.

Autoalliance (Ford/Mazda Joint Venture) Flat Rock, MI 1987 - 1996

Quality Engineer (1994 - 1996)

Maintained quality control for elastomeric (plastics) painting operations for facias, bumpers,

spoilers and small parts. (Ford Probe, Mazda 626, MX-6)

Provided color coordination for assembly plant operations including body paint, and trim parts.

Managed new color launch team, implemented testing and development for new color

introductions.

Maintained oversight for 26 paint robots in plastics Department, (paint process) and Total Quality

Control process.

Department Area Leader (1989 – 1994)

Supervised small parts painting operations, covering 2 shifts of 40 – 50 operators

Led winning Quality circle Kaizen team, (team earned trip to Japan as reward)

Team Leader (1987 – 1989)

Responsible for small parts painting operations, hand-spray training, scheduling and performance

troubleshooting.

EDUCATION

Bachelor of Science in Business Administration (Management)

magna cum laude

Colorado Technical University, Colorado Springs, CO

TECHNICAL SKILLS

Proficient in Microsoft applications, AutoCAD, MINITAB statistical software.

PROFFESSIONAL CERTIFICATIONS

Certified Six Sigma Black Belt DMAIC Process (Textron)

Certified Six Sigma Green belt DMAIC Process (Textron)

Certified Paint specialist PPG Cleveland

Certified ISO 9000 Auditor.

Additional Certificates:

Human Resource Development

Project Planning

Basics of Accounting and Finance

Business in the Global Environment

Business Fundamentals

Sales and Marketing

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