Manager Sales

JERIMIAH MCCLARY

**** ******* **. **. *******, Georgia 30331

678-***-**** abnuah@r.postjobfree.com

SENIOR TRAINING-OD-PERFORMANCE MANAGEMENT PROFESSIONAL

Ambitious, results-oriented manager with over 15 Years experience in training, Human Performance, and

management. Expertise in planning, developing and implementing Human Performance interventions to

enhance strategic goals. Recognized for strong trust and liaison skills between factory floor and senior

leadership.

PROFESSIONAL SUMMARY

THE ATLANTA JOURNAL-CONSTITUTION 2007-Present

Quality Assurance & Training Manager – CS&AD

Developed training curriculum for re-designed daily news paper for entire sales force, to incorporate

new features and benefits of the new product.

Designed SAP implementation training strategy to deploy software system across Division [ERP

Human Capital Management].

Implemented ASPECT telephony system to in-bound, outbound and customer service

representatives.

Designed new hire orientation process for all sales teams: outside, telemarketing and door-to-door

sales leading to 35% increase in initial sales during first four weeks.

Created and implement refresher training curriculum leading to 15% increase in new sales starts for

five consecutive months across all sales channels.

Curriculum designed to enhance leadership skills for managers, supervisors and sales representatives.

Increased overall retention levels by 12% within Retention channel, with introduction of EZ pay

model.

Established quality and training evaluation process generating incremental improvements across the

Consumer Sales & Audience Development division.

THE COCA-COLA COMPANY 2005-2007

Global Training & Communications Manager – Information Technology

Designed and deployed learning strategies, methods, processes and curriculum for developing the

capability of associates and leaders, through various modes including e-learning.

Facilitated global roll-out of Methodology Alignment Program (MAP) to ensure consistent project

management terminology and methodology while adhering to PMBOK standards.

Designed common frameworks and assessment methods to determine best intervention to meet

individual needs and successfully address talent gaps for the global I.T. community.

Prepared Q&A, talking points or position statements to ensure the use of Company-approved

language in communicating with all audiences in order to maintain consistency and accuracy.

Maintained content for I.T. web page to include all divisions communications, training calendar and

leadership sessions.

MSX International, on-site: FORD MOTOR CO. 2001-2005

Training and Development, Director

Established Lean Implementation strategy and cascade for the Atlanta Assembly Plant

Established and equipped training facilities to requirements including complex robotics technical

trainers. Managed all training registration, tracking and reporting.

Recognized for “Best-in-Class” selection and hiring process for hourly and salaried personnel.

Initiated training evaluation process to ensure training objectives were accomplished.

Collaborated with stakeholders at all levels of the organization, including Senior Management, Union

Officials and vendors.

Developed plant process for the rollout and reporting annual corporate policy deployment.

Served on all Plant Core-Teams to ensure all Training needs are identified and implemented.

JERIMIAH MCCLARY Page Two

____________________________________________________________________________________

BRADLEY DIRECT, Columbus, GA 1995-2001

Training Manager

Promoted to start-up a professional training function company wide.

Developed and instructional training video for new operational assembly techniques.

Maintained compliance training to obtain ISO 9000 standards and certification.

Designed comprehensive Quality Improvement Program to capture qualitative and quantitative

measures, improving operational effectiveness by forty-five percent.

Created new training curriculum to align with new parts operating system. (MOZART)

Human Resources Liaison in writing and implementation of Policies and Procedures handbook.

CHARBROIL GAS GRILLS (subsidiary of Bradley Direct) Columbus, GA 1993-1995

Logistic Manager

Coordinated logistical movement of 100 full and 75 LTL trucks on a daily basis.

Maintained accurate inventory levels of warehouse and distribution facility in excess of

$13.5million.

Maintained operating budget for department of $1.5 million dollars.

P.Y.A. MONARCH (food service distribution business) Atlanta, GA 1991-1993

Operations Supervisor

METROPOLITAN ATLANTA RAPID TRANSIT AUTHORITY, Atlanta GA 1989-1990

Human Resources Liaison (Intern)

REPRESENTATIVE ACHIEVEMENTS

Training and Employee Development:

Coordinated and customized training processes including: ISO 9001 and ISO 14001, New Hire

Orientation, Diversity Initiatives, Technical Skills Program, Lean & Manufacturing Initiatives

Coordinated training for over 2,400 employees, exceeding 78, 000 training hours annually.

Primary liaison between full service training suppliers, equipment vendors, and corporate program

Performed needs analysis, and designed a certification process for train-the-trainer programs.

Curriculum Development:

Nine Management/ Leadership courses for middle and upper level managers.

Classroom Instruction/Seminar Leader:

Over 5 years as a Ford Certified Facilitator conducting workshops in Diversity, ISO topics, Lean

manufacturing and Change Management.

Guest lecturer at various local high schools and colleges on Management, Lean Manufacturing, and

Human Performance Improvement

EDUCATION

M.B.A., HR Management/Organizational Development, Troy State University, Winter 2009

B.S. Business Management and Organizational Development,

Georgia Institute of Technology, Atlanta, Georgia, 1990

CERTIFICATIONS AND COMPUTER SKILLS

SAP Certified Instructor (HR ERP Systems)

Development Dimensions International (DDI) Certified

Six Sigma Green Belt (Project Champion)

Association for Certified Trainers

International Toastmasters Association

Microsoft PowerPoint, Microsoft Excel, Microsoft Work, Microsoft Outlook

Contact this candidate