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Engineer Customer

Location:
San Jose, CA, 95126
Posted:
March 09, 2010

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Resume:

TIMOTHY JAMES DUNLAP

**** ********* ****** • SAN JOSE, CALIFORNIA 95126

408-***-****

abnua4@r.postjobfree.com

OBJECTIVE SUMMERY : Seeking professional development as a Field Service Engineer in

the high tech and alternative energy industries, focused on

technology, business model, and customer appreciation and

seeking a position which will use all of my talents to the fullest

potential

EXPERIENCE: 2007 to 2009 Applied Materials Solar Support Engineer

Santa Clara, California – Solar Business Group, Europe

2005 to 2007 Applied Materials Field Customer Engineer

Santa Clara, California – Semiconductor manufacturing

2001 to 2005 Naval Avionics Electronics Technician

NAS Oceana, Virginia - Deployed on the USS Enterprise

Worked closely with the OMRON supplier of the PLC substrate sensors for the Applied Materials 60KO

Solar tool to redefine the timing for the detection program to eliminate the faulty readings and allow the

system to be used successfully for the Applied Materials Solar CVD equipment

Was asked to evaluate the need for an additional SunFab line tool under a volunteer basis, of a previously

unknown tool set, for the Spain solar account in the absence of any dedicated personal for that evaluation

and was able to solve open disagreements with cool and calm fortitude by studying the factory layout

blueprints and finding solutions for the installation of the equipment around existing structures, turning a

difficult situation for the project into one of success and promise for both the company and customer

Known as one of the most trusted Customer Engineers who could be sent to any customer, was able to

arrive on site at the customers and quell any fears caused by the faulty equipment by creating an atmosphere

of mutual trust and respect and quickly and efficiently assessing the situation while beginning whatever

preparatory work is necessary even if the tool is one which is not a familiar tool set; repeatedly asked for by

name to return by all Santa Clara customer sites due to the level of commitment and record of successful

solutions for issues

Working with SEAL Team 6 in a volunteer capacity outside of normal operational duties with a Civilian

technical representative contractor integrating the ICE 2.0 Fast Tactical Imaging software so that field

laptops could successfully send reconnaissance data and image transmissions using the F-14 for the first

time ever as an additional mobile data relay station to completely fill the gap in the reconnaissance area of

coverage from the front lines of the Iraq War back to Washington

EDUCATION :

2005 to 2009 Bachelor degree in Organization Innovation/Intellectual Capital, University of Phoenix

2001 to 2005 Avionics Electrician Training School, NAS Pensacola, Florida / On the Job Training

1999 to 2001 University of Idaho, Moscow, Idaho / North Idaho College, Coeur d’Alene, Idaho

1998 to 1999 Westmont College, Montecito, California

1996 to 1998 Associates degree with Dean’s honors, Allan Hancock College, Santa Maria California

COMPUTER SOFTWARE : Microsoft Windows and Office, Autodesk CAD, Lotus Notes, Microsoft

Excel, Applied Materials reporting and logging software and databases,

Familiarity with Local LAN building and wireless networking

ACTIVITIES : Outdoor Enthusiast, Rock Climbing, Martial Arts, Travel, Surfing



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