Customer Service Administrative Assistant

Lori A. Sims

Extensive experience working in office setting. With a stellar work ethic, I am prepared

to offer exceptional organizational skills, excellent social and communication skills with

a progressive track record.

Skills

• Skills

• Admin & Clerical Jobs - Administrative Assistant, Clerical, Clerk, Data Entry,

Admin Clerical

Executive Assistant, Office Manager, Receptionist

• Customer Service - Customer Service Clerical, Customer Service Manager,

Customer

Customer Service Rep, Entry Level Customer Service

• Human Resources - Compensation & Payroll, Employee Relations, Entry Level HR,

Human Resources

HR Administration

• Computer Experience- Office 2007, Word, Excel, Outlook, Internet Explorer

Computer Experience-

Work

• Work Experience

Administrative

Administrative Assistant/ Office Manager

Supervisor: Al Heustis Hensel Phelps Construction- Sheppard AFB, TX

Supervisor:

January 2008 to Present

This position has many roles. I am responsible for doing time and payroll for 62

employees. Ensuring all employee records are correct; W-4’s, I-9’s. Hensel Phelps is the

general contractor for new housing on base, I am responsible for collecting and

submitting, certified payroll, ensuring employers are following the Davis-Bacon wage

rate for 60 Subcontractors, who have approximately 15 employees each.

I have 8 office engineers who I assist in typing letters, punch list, change orders, pay

applications, routing of all incoming and outgoing correspondence. I track, code and

submit all incoming invoices to our corporate offices. Place all orders, from office

supplies to forklifts for the job site, keeping track of purchase order numbers and

matching to invoices as they come in.

Traffic

Traffic Director

Hoake Media in Wichita Falls,TX

September 2007 to December 2007

Traffic Director

* Responsible for maintaining daily television log

* Data entry of all client orders

* Ensuring orders were entered properly and commercials ran correctly

* Following FCC guidelines and ensuring all commercials were correct and legal

Traffic

Traffic Director / Administrative assistant

Clear Channel Radio in Wichita Falls, TX

October 2003 to September 2007

Traffic Director / Administrative Assistant

* Data entry of all sales orders

* Maintaining and Managing daily log for 4 radio stations

* Responsible for calendar and broadcast billing each month

* Creating spread sheets for individual clients using excel

* Ensuring all client orders are entered properly and commercials run as instructed.

Dealing with clients on daily basis to ensure customer satisfaction.

* Meeting strict dead lines on a daily basis

* Managing and maintain the Public File as required by the FCC

Accounts

Accounts Payable Clerk/ Office Assistant

Heritage Press in El Reno, OK

January 2000 to September 2003

* Maintain, balance and pay all accounts on a daily basis

* Assist with payroll

* Record all activity in a General Ledger

* Heavy Customer Service

• Education History

Rider

Rider High School in Wichita Falls TX

September 1984 to June 1988

Midwestern

Midwestern State University in Wichita Falls,TX

June 1992 to November 1993

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