Sales Representative

DANA DUMOND

*** ******* ****** ********, ***** **102

Home 207-***-**** Cell 207-***-****

****.********@***********.***

ACCOUNT MANAGER AND SALES REPRESENTATIVE

A sales and account management expert with extensive experience ranging from consumer and

business to business. Along with new business development successes, my levels of responsibility

range from small/mid-market local to large key/national/strategic account management. Posses a high

degree of professionalism and dedication to exceptional quality with consistent track record of

delivering bottom-line results/exceeding goals (have documentation for percentage increases, written

references, & other supporting info).

MAJOR ACCOMPLISHMENTS

1. Exceeded quota thresholds & awarded various incentive trips for top performance

2. Grew overall territory sales by 18.35%; Ranked #10 of reps nationally

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3. 3 locations ranked 11, 21, & 34 & 7 locations placed in the Top 150 of 2,500 nationwide

PROFESSIONAL EXPERIENCE

Account Manager Staples Business Advantage (Paid by Corporate Express) 2008 – 2009

Account Management-Mainly Penetration of existing accounts with a Business to Business Focus.

Previous position before acquisition of Corporate Express included New Business Development &

conversion of prospects into new clients. Sales of Office Products, Furniture, Facility Supplies, &

computer/copier/print services in Lewiston/Auburn area, Augusta area, & greater Portland, Maine

area. Completed comprehensive formal training (Including DISC training), & 4 computer systems.

Diverse levels of business, client, & manufacturer contacts.

Awarded $3000 due to downturn rather than a exotic trip for Sales Excellence tier of achievement

Assigned area’s national accounts due to extensive sales background and increased an extra

$60,000 of annual, incremental sales through successful adding of new lines of business (LOB).

Exceeded quota thresholds & achieved monthly bonuses which averaged $1,000.

Short period of unemployment due to layoff caused by the downturn in economy (Oct. 07 – Mar. 08)

Sales Representative Sherwin Williams, Diversified Brands, Dealer Group 2005-2007

Direct, Outside Sales Representative Account Management with New Business Development.

Business to Business calling on independent paint, decorating, & private branded or Ace branded

hardware locations in ME, NH, MA. Communicated throughout territory with dealers, designers,

architects, & contractors. Completed formal sales process training at the Cleveland headquarters.

Business development canvassing, qualifying, set up & training of new accounts. Education & sales

to existing customers Existing product promotions & new rollout campaigns. Lines Pratt &

Lambert, Martin Senour, Dutch Boy, and H & C.

Awarded Presidents trip to New Orleans, LA. one year & Circle of Excellence trip to Atlantis

Resort at Paradise Island, Bahamas another year.

Increased existing promotional sales volume by 70% & Top 20 for rolled out new campaign.

Grew overall territory sales by 18.35%; Ranked #10 of reps nationally in group.

Sales & Service Rep Sherwin Williams, Diversified Brands, Wood Care Group 2002-2005

Consumer products, account management with consultant style of sales for key/strategic customer

Home Depot. A manufacturer direct position in ME & NH territory assisting paint departments

with product placement/merchandising, planogram/resets, existing product promotions, & inventory

control. Coordination of new product rollout campaigns. Business to Business when negotiating

space with global merchant buyers. Lines- Minwax Stain, Minwax Poly & Thompson’s Waterseal.

Page 2, Dana Dumond, Wood Care Group, Sherwin Williams Continued

Coordinated successfully existing & new promotions (1) Placed largest orders in region’s history

(2) 3 locations ranked 11th, 21st, & 34th of 2,500 (3) 100% participation in new rollout campaigns.

Collaborated with corporate buyers, supervision store set up teams, and training of new employees

individually & groups. In fact, I implemented 4 different locations all within 2, short months.

Exceeded sales volume in 7 locations placing them in the Top 150 of 2,500 nationwide.

Increased overall territory percentage of sales by: 34.05 % Thompson's & 17.86 % Minwax.

Manufacturer's Representative General Electric Lines (for HGA) 2000-2002

Harvey Gertsman Associates or HGA, Rep Firm, Lynbrook, N.Y. Consumer Products, sales & service

with consultant style of sales for key/strategic customer Home Depot. With more visibility and status

within the Home Depot vendor mill, represented HGA's key account or GE in all Maine locations.

Received specific training directly from GE National account managers & follow up with them.

Represented the following product lines: Lighting, Water Softening & Filtration, Appliance Parts,

Electrical, Silicone, & Plexiglas. Business to Business when negotiating with global buyers.

Awarded many cash spiffs in contests for best secondary & creative displays, & most end-caps.

Spearheaded GE demonstrations; Merchandising, resets, planogram, & product placement.

Built rapport, supported key client, & leveraged ultimate relationship into long term partnership.

Field Sales & Service Representative Lawn & Garden Lines ( for SRS) 1997-2000

Northeast Sales & Service (Now Seasonal Retail Services or SRS) Rep Firm, Cranford, N.J.

Consumer Products, sales & service with consultant style of sales for key/strategic customer Home

Depot. Territory, account management of Depots in Maine, New Hampshire, & Vermont for 30

Lawn & Garden lines. Business to Business when negotiating with global, merchant buyers.

Expanded sales units and dollars by utilizing computer technology to improve product orders.

Developed client relations by establishing rapport, meeting client expectations, making

suggestion to client orders, and by building trust with clients. On-going training of employees.

Exceeded performance expectations; thereby, secured on-going salary increases & even a vehicle.

Additional Relevant Experience includes: Key Account Rep: Customer Service & Key Account

Management for 52 Dept. Stores in ME/NH for national paint line; Inventory Management;

Promotion execution; Relationship & consultant training; Financial Services Rep: Sales/Customer

Service for multi-lines of insurance & investments; Prospecting new clients & servicing existing

accounts; Professional Licensing; Retail Management: Retail merchandising & P.O.P. use; sales

analysis; performance reviews, interviewing/orientation, and management/supervision.

SKILLS

Territory & Account Management • Training/Retention • Strategic Accounts • Relationship & 3

“E” Model (Engage, Educate, & Excite) • Consultant • Reporting • Resolution Sales • Campaigns

Multiple computer software/platforms: Microsoft Word, Excel, & PowerPoint; Adobe;

Salesforce.com contact/tracking; Apollo reporting; Invision/ISIS; E-Way E-Commerce; SAVO

Effective team player: Relate to multiple points of view, see the big picture, & think outside the box

Clear Communication: Concise interpersonal skills and focused on getting out the message

Hardworking Employee & Coworker: Go the extra mile for the internal or external customer

EDUCATION

Bachelor of Science in Business, Marketing Concentration, 2004

Southern New Hampshire University, Manchester, New Hampshire

Honors: Conferred Magna Cum Laude (GPA 3.65), bestowed Gold Key Award (the highest honor

given by the institution), and inducted into Delta Mu Delta (National Honor Society in Business).

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