Manager Customer Service
Resume:
HAYES B. LEE
Addis, LA *****
***.******@*****.***
CAREER SUMMARY
** ***** ** ********** **** increasing responsibilities including Plant Manager in the aluminum extrusion and steel
fabrication/assembly industries. Extensive background working in union and non-union environments, managing
up to 250 employees. Expertise in casting aluminum, extruding 6000 and 7000 series alloys, painting Kynar 500
and polyester paints in vertical lines, painting powder in steel horizontal lines, buffing, steel and aluminum
fabrication, pour and debridge, hardcoat and brite dip anodizing. Implemented LEAN programs and received
Toyota certificates of quality and delivery performance. Customer oriented with excellent budget, costing, and cost
reduction skills.
EDUCATION AND TRAINING
I. E. Masters Program, Texas A&M
B.S.I.E., Mississippi State University
Ollie Wright MRP
Deming (LEAN), Statistical Process Control, TPM, Kanban, 5S, JIT, ISO
Albright and Wilson Bright Dip Anodizing
Ethyl Corporation Leadership Development Program
EXPERIENCE
Manufacturing Extension Partnership of Louisiana, Baton Rouge, LA 2009-Present
Project Director
Market and personally deliver LEAN applications to small business.
MB INDUSTRIES, Rayne, LA 2008-2008
Engineering Manager
(Steel blast proof buildings)
Supervise CAD in-house/outsourcing and Project Managers.
SHAW SSS, Addis, LA 2007-2007
(Steel fabrication)
Material Control Manager
Improved and documented physical inventory procedures, implemented cycle counting.
Assumed purchasing department management.
Improved Fabtrol software procedures to account accurately for inventory and production transactions.
GROEN, Jackson, MS 2004-2005
(Stainless steel fabrication)
Production Manager (position eliminated)
Supervised 40 employees in fabrication, welding, and assembly of cooking kettles/ovens.
TIFTON ALUMINUM COMPANY, Inc., Delhi, LA 2000-2004
Anodizing and Fabrication Manager
Supervised 3 foremen and 36 employees.
Reduced 2-step coloring cost from 2.4 cents/square foot to 1.3, $22M annual savings.
Improved anodizing productivity from 290 square feet/ man-hour to 330, $100M annual savings.
Achieved automotive product delivery performance of 100% and Toyota quality of less than 35 ppm
defective.
Improved die cleaning methods and converted to liquid caustic, $110M annual savings.
Improved preventative maintenance program in anodizing and fabrication, better quality/productivity.
Identified and solved anodizing seal and caustic recovery process problems, reduced customer returns.
Excellent safety record.
ROYAL VENDORS, INC., Cleveland, MS 1999-2000
(Fabrication, powder paint & assembly of cold drink vending machines)
Manufacturing Manager
Formed the manufacturing management team, hiring 135 employees for startup of a 135K sq/ft facility.
Met October 1, 1999 startup date.
HAYES B. LEE
Page Two
EXPERIENCE (continued)
Developed and implemented TPM.
Developed and implemented a Kanban system for metals fabrication.
Initiated metal scrap reduction plan through improved NC programming and steel sheet utilization, $150M
annual savings.
Improved total plant productivity from 24.8 man-hours per vendor to 16.3.
TREDEGAR INDUSTRIES, ALUMINUM GROUP DIVISION 1980-1998
(Aluminum extrusion, paint & fabrication)
WILLIAM L. BONNELL COMPANY, Carthage, TN 1993-1998
Production Control/Customer Service Manager
Supervised 6 production control and 3 customer service employees.
Managed customer needs following placement of orders including coordinating all technical and quality
issues.
Plant liaison to IT staff to develop and troubleshoot software systems.
Participated in Plant Profitability Team that met and exceeded yearly profit targets.
Managed the MRP system.
Increased on-time and complete orders from 60% to 91%.
Reduced expediter positions from 3 to 1.
Implemented an improved production system resulting in the reduction of staff by 1 while increasing
shipments from 940M to 1,250M pounds/week.
CAPITOL PRODUCTS, Kentland, IN 1987 to 1993
Plant Manager, 1990-1993
Responsible for all production operations encompassing 250 employees, in addition to maintenance,
personnel, purchasing, Quality Manager, Industrial Engineer, and Environmental Compliance Coordinator.
Produced high-performance and polyester painted extrusions and brite dip anodized extrusions for the
architectural, wood clad window, and automotive aftermarkets.
Achieved plant turn-around from losing nearly $2.5M per year on $35M sales.
Reduced total plant scrap from 30% to 26%.
Reduced WIP 35%. Implemented Kanban.
Conducted training sessions on and implemented statistical process control.
Reduced paint scrap from 7% to 3.8% while increasing paint line productivity from 3,600 to 4,400 pounds
per hour.
Successfully negotiated a contract renewal with the Aluminum, Glass, and Brick Union.
Continued responsibility as Production Manager.
Production Manager, 1987-1990
Supervised 250 employees including 19 foremen and 3 department heads.
WILLIAM L. BONNELL COMPANY, Carthage, TN 1980 to 1987
Finishing Manager, 1983-1987
Supervised 110 employees including 6 foremen and 2 general foremen.
Modified vertical paintline to apply Kynar 500 paints.
Converted spray application equipment to Ransburg turbo disc.
Converted anodizing hardcoat to a tin 2-step process.
Developed automated equipment to fabricate construction beams and sailboat toe rails.
Developed budgets and researched monthly financial variances.
Plant Industrial Engineer, 1980-1983
Project work including evaluation and justification.
ADDITIONAL EMPLOYMENT
LOUISVILLE PIZZA INN, LLC, Louisville, MS 2005-2007
Owner/Restaurant Manager (business sold)
PRUDENTIAL SECURITIES, INC., Cookeville, TN 1998-1999
Financial Advisor
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