Human Resources Resource
Resume:
Jacquelyn Cooley
530-***-**** 530-***-**** ************@*******.***
Summary
Exceptional organizational skills Amazing attention to detail
Advanced computer skills Consistent exceptional performance ratings
Excellent presentation skills Strong independent worker
Employment History
Golden Valley Health Centers 2007-current
Two years as Benefits and Compensation specialist for community health care organization with 26
sites (550 employees)
Singlehandedly promoted, communicated, and administered Open Enrollment through live group
Highlights
meetings, electronic and hardcopy mailings, one-on-one meetings and phone consultations
Singlehandedly completed 2008 General Wage Increase on time and with no errors
Benefits plan administrator for medical, dental, vision, group life, AD&D, long-term disability,
Responsibilities
retirement plans, uniform allowance and other miscellaneous benefits
Point of contract for entire organization regarding employment eligibility and plan coverage
Benefits communications to existing and newly eligible employees regarding plans and plan
changes via presentations and electronic and hardcopy mass mailings
Compliance with federal and state employment laws
Create and present Benefits Enrollment Orientations monthly and benefits portion of New Hire
Orientations weekly
Accurately report enrollments, changes and termination of benefits and maintain various online
records
Audit vendor invoices
Update policies online and maintain website
Analyze benefits plans and implementation thereof to improve plans and processes
Write and analyze HRIS reports
Leave of Absence Administrator for all types of leaves including FMLA, CFRA, Pregnancy
Disability, Military, and state disability insurance and paid family leave
Receive and review LOA requests and health care certifications
Track leaves, leave expirations, follow up actions, insurance payments due
Liaison with disability insurance carrier
Research and present reasonable accommodations
Retirement plan calculations, annual reports, and withdrawals
Workers Compensation administrator
Compensation Specialist, analyzing annual performance evaluation increases and General Wage
Increases
Analyze provider compensation structure, implementation of new salary structure including contract
addendums
Headwaters, Inc. 2005 – 2006
One year as corporate Human Resources partner for an organization of innovative advancement of
the world’s natural resources, one of Fortune 100’s fastest growing companies (1200 employees)
Benefits Specialist including employee contact for all issues related to: Medical, Dental, Life,
Highlights
401(k), Employee Stock Purchase Plan.
Single-handedly processed 95% of 2006 Benefits Enrollments
Created/updated New Hire Orientation Packet including benefits explanations and enrollments
Created/updated all Human Resource forms
Reorganized personnel records and benefits paper/filing system for greater efficiency
Completed lean initiative to improve annual benefits enrollment process resulting in creating new
enrollment form resulting in cost reduction through improved efficiency.
Processed all employment paperwork including new hires, terminations, benefits, promotions, pay
Responsibilities
changes, direct deposits, employee stock purchase plan, 401(k), political action contributions
Employee contact for benefits and policy questions
EEO Reporting
Process background checks
Administer drug screening program for employment candidates and quarterly randoms
Provide employment verifications
Employee contact for benefits and policy questions
Jacquelyn Cooley
530-***-**** 530-***-**** ************@*******.***
Employment History (Continued)
DePuy Mitek, a Johnson & Johnson company 1993 – 2004
Eleven years as the sole Human Resources partner for a medical device manufacturing facility of a
Fortune 100 company (120 employees).
Benefits Specialist for extensive Johnson & Johnson benefits package including: Medical, Dental,
Highlights
Vision, Life, AD&D, Short and Long Term Disability, Worker’s Compensation, Unemployment,
Flexible Spending Accounts, EAP, 401(k), Employee Stock Purchase Plan, Paid Time Off,
Matching Contributions, Service and Recognition Awards
Manage all Human Resource functions while contributing to rapid growth of the company.
As part of Management Team, represented Human Resources and Benefits affecting overall
business strategy.
Analyzed company employee satisfaction survey results, where fault was found in 39 categories
reduced faults to zero.
Reduced turnover from 22% to 6%.
Partnered with Plant Manager to reorganize Management Team
Create and conduct New Hire Orientations and Benefits Enrollment via live presentations and
Responsibilities
printed materials.
Employee contact for all benefits related questions, including through significant benefit plan
changes.
Integrate benefit plans rolled out from corporate office
Conduct internal and external market wage surveys annually.
Job documentation and classification, including analysis of KSA’s.
Maintain intranet employment site with current job listings.
Recruit, interview, select, and perform pre-employment testing, including administration of drug
screening for job candidates.
Create and monitor employee discipline systems
Perform investigations of harassment and other grievance issues
Write and comply with Affirmative Action Program, EEO reporting.
Act as H.R. liaison to other company sites.
Coach existing and new managers in areas of employee relations, compensation, and
policies/procedures.
Maintain accurate and compliant employment records
Coach managers on and comply with state and federal employment labor law
Performed many terminations with no litigation resulting.
Organize and execute company functions such as holiday and summer parties, golf tournaments,
and open houses.
Coordination of company charitable donations.
Employment Awards
Silver Award, Johnson & Johnson – Outstanding and Exceptional Performance, $1500 cash award and $150 gift
Bronze Award, Johnson & Johnson – Service Above and Beyond, $500 cash award and $100 gift
Rainbow Award, Johnson & Johnson – Thank You for Service Above and Beyond, $50 gift
Rainbow Award, Johnson & Johnson – Thank You for Service Above and Beyond, $50 gift
Outstanding Employee (only one chosen for four years), Western Surgery Center – $500 cash award
Education
Bachelor of Science, Business Management, University of Phoenix, 3.75, 2003
Professional Associations
Member, Society for Human Resource Management (SHRM)
Member, Northern California Human Resource Association (NCHRA)
Member, National Association of Health Care Recruitment (NAHCR)
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